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DoubleTree by Hilton Hotel San Bernardino

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel San Bernardino

Terrace/patio
Snack bar
Lobby
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar

Explore the area

Map
285 E Hospitality Lane, San Bernardino, CA, 92408
  • Loma Linda University Medical Center
    ‪3 min drive‬
  • Loma Linda University
    ‪4 min drive‬
  • National Orange Show Events Center
    ‪4 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪22 min drive‬

Room options

View all photos for Basic Room, 1 King Bed, Accessible (Roll In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Basic Room, 1 King Bed, Accessible (Roll In Shower)

  • 301 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Basic Room, 1 King Bed, Accessible, Bathtub

  • 301 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Basic Room, 1 King Bed, Accessible, Bathtub

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Suite, 1 King Bed with Sofa bed (2 Bedrooms)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Suite, 1 King Bed with Sofa bed (2 Bedrooms)

  • 495.1 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Panoramic Room, 1 King Bed, Mountain View (Larger)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Panoramic Room, 1 King Bed, Mountain View (Larger)

  • 398 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed

  • 549 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Comfort Room, 1 King Bed (Larger)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Room, 1 King Bed (Larger)

  • 398 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Basic Room, 2 Queen Beds

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Business Room, 1 King Bed

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 1 King Bed (Parlor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Basic Room, 1 King Bed (Parlor)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Basic Room, 2 Queen Beds

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Basic Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

DoubleTree by Hilton Hotel San Bernardino

Hotel in Orange Show
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
DoubleTree by Hilton Hotel San Bernardino offers 251 accommodations with laptop-compatible safes and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

50-inch LED televisions come with cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, DoubleTree by Hilton Hotel San Bernardino provides a hot tub and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. Event facilities measuring 11530 square feet (1071 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

DoubleTree by Hilton Hotel San Bernardino has designated areas for smoking.

The Cutting Board - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 14 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Cutting Board

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (11,530 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 14.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel San Bernardino
Hilton San Bernardino
San Bernardino Hilton
DoubleTree Hilton Hotel San Bernardino
DoubleTree Hilton San Bernardino
Hilton San Bernardino Hotel San Bernardino
DoubleTree by Hilton Hotel San Bernardino Hotel
DoubleTree by Hilton Hotel San Bernardino San Bernardino
DoubleTree by Hilton Hotel San Bernardino Hotel San Bernardino

DoubleTree by Hilton Hotel San Bernardino Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1059 out of 1646 reviews
Rating 8 - Good. 287 out of 1646 reviews
Rating 6 - Okay. 136 out of 1646 reviews
Rating 4 - Poor. 73 out of 1646 reviews
Rating 2 - Terrible. 91 out of 1646 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Stephen

Business traveler
Disliked: Staff & service, property conditions & facilities
This is a sorry, excuse for Hilton. They do not allow food delivery to the rooms and the staff is extremely rude. I had to check out early because the maid would not clean the room. The walls are thin and if anyone is above you you will hear them. The cookies that they give you a check in are stale as well.
Stayed 1 night in Jan 2025

2/10 Terrible

rody

Stayed 1 night in Jan 2025

10/10 Excellent

brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

ifeoma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jan 2025

10/10 Excellent

Cecily

Stayed 5 nights in Jan 2025

10/10 Excellent

JIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Yaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff and lots of local restaurants
Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Fwy nearly easy restaurants around .
Stayed 2 nights in Jan 2025

8/10 Good

Armando

Stayed 1 night in Dec 2024

8/10 Good

LAYNE

Stayed 1 night in Jan 2025

10/10 Excellent

Joycelynn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun with Motorcycle Clubs!
We were there for a baby shower in town. The hotel was filled with a motorcycle club! It was a fun stay!
Stayed 2 nights in Oct 2024

10/10 Excellent

JIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant
nice and relaxing
Stayed 1 night in Jan 2025

10/10 Excellent

Marissa

Stayed 1 night in Jan 2025

6/10 Okay

Lindsay

Great customer service.
Stayed 1 night in Dec 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and food were great!! Beds were horrible. Hardly slept.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Sheila

Liked: Property conditions & facilities
Disliked: Staff & service
The property had listed itself as being “pet friendly.” Once we arrived there, they said pet friendly only meant “dog friendly” and that our cat was not welcomed. I mentioned that they hadn’t made that specific distinction or else I would have filtered it out. Overall, it felt odd that they felt so strongly against having cats. Then, they told us they will make an except. They said they will charge a fee plus do a thorough walkthrough of the room to charge for any damages the car would cause. We did not feel welcomed and therefore did not extend our stay even though we had been evacuated due to the fires.
Stayed 1 night in Jan 2025

6/10 Okay

Symara

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Staff was great and very helpful. Upon entering my room, it smelled badly like someone had physically already been renting there and as soon as they walked out, I walked in. The bathroom sink was clogged for the firs night and a half. Didnt bother calling maintenance as I had surgery the next morning and didnt feel like dealing with the stress. The stagnant water did eventually dissipate. One of the mattresses seemed like it had a huge hole in it causeing my partner and I to sink in so we chose to sleep in the other queen sized bed. Which was very comfortable and clean. I didn't see any roaches in my room, however, I did see a large dead one in the hallway. $18 for a breakfast buffet was a hard pass for my partner. My overall experience was just ok as it provided the comfort for after surgery before returning home but you couldn't tell it was Hilton anything.
Stayed 3 nights in Jan 2025

10/10 Excellent

Daniel

Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Abdulkader, Bloomington

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent
Stayed 1 night in Jan 2025

10/10 Excellent

Kimberly

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Garrett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Garrett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Very friendly!
Stayed 1 night in Jan 2025

10/10 Excellent

Lauren

Stayed 1 night in Dec 2024