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Grupotel Orquidea

4.0 star property

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Photo gallery for Grupotel Orquidea

Exterior
In-room safe, desk, free WiFi, bed sheets
Restaurant
Lobby sitting area
Reception hall

Reviews

8.8 out of 10
Excellent

Popular amenities

  • All inclusive
  • Bar
  • Spa
  • Pool
  • Housekeeping
  • Laundry

Explore the area

Map
Viejos Tendereteros S/N, Urb. Bahía Feliz, San Bartolomé de Tirajana, Las Palmas, 35100
  • Bahía Feliz
    ‪5 min walk‬
  • San Agustin Beach
    ‪3 min drive‬
  • Yumbo Shopping Center
    ‪9 min drive‬
  • Las Palmas (LPA-Gran Canaria)
    ‪17 min drive‬

Room options

View all photos for Double Room, Balcony (2 Adults + 1 Child)

In-room safe, desk, free WiFi, bed sheets

Double Room, Balcony (2 Adults + 1 Child)

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony (2 Adults + 2 Children)

In-room safe, desk, free WiFi, bed sheets

Double Room, Balcony (2 Adults + 2 Children)

8.0 out of 10
Very good
(2 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony, Sea View (2 Adults + 1 Child)

Balcony view

Double Room, Balcony, Sea View (2 Adults + 1 Child)

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony

In-room safe, desk, free WiFi, bed sheets

Double Room, Balcony

8.8 out of 10
Excellent
(10 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony, Sea View

Balcony view

Double Room, Balcony, Sea View

9.6 out of 10
Exceptional
(7 reviews)
  • 323 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony, Sea View (2 Adults + 2 Children)

Balcony view

Double Room, Balcony, Sea View (2 Adults + 2 Children)

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Grupotel Orquidea

4-star hotel in Bahia Feliz
Catch some rays at the beach or spend the day relaxing at Grupotel Orquidea's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Grupotel Orquidea offers 255 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

This San Bartolomé de Tirajana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include sports massages, Swedish massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Some rates at Grupotel Orquidea are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Grupotel Orquidea features a full-service spa, 4 outdoor swimming pools, a waterslide, and a sauna. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

2 meeting rooms are available. This beach hotel also offers a children's pool, a fitness center, and a terrace.

Grupotel Orquidea is a smoke-free property.

Grupotel Orquidea has 3 restaurants on site.

All inclusive details

All-inclusive room rates at Grupotel Orquidea are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Orquidea Hotel San Bartolome de Tirajana
Orquidea San Bartolome de Tirajana
Orquidea Hotel BAHIA FELIZ
Orquidea Hotel
Orquidea BAHIA FELIZ
TUI FAMILY LIFE Orquidea Hotel San Bartolome de Tirajana
TUI FAMILY LIFE Orquidea San Bartolome de Tirajana
TUI FAMILY LIFE Orquia Bartol

Grupotel Orquidea Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 65 out of 128 reviews
Rating 8 - Good. 48 out of 128 reviews
Rating 6 - Okay. 12 out of 128 reviews
Rating 4 - Poor. 0 out of 128 reviews
Rating 2 - Terrible. 3 out of 128 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Denise

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family orientated. Entertainment was excellent. Room maintenance was very efficient when there was an issue. Negative aspect, dietary requirements of gluten and lactose intolerance, no choice cf fresh cakes or pastries available.
Stayed 7 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

The hotel was very large and had a lot of facilities. There were several pools and to a decent depth. The cleaning staff, especially Inma, were all delightful and did a great job. They even let me practice my Spanish with them! The arcade was good fun and open quite late of an evening. The breakfast was varied and well-cooked. Breakfast included is a must! You get a wrist band to show the staff what you are entitled to. One of the best things about the stay was the transport links. There's a bus stop almost immediately outside the front of the hotel (1 min walk if you want to be specific). You can get to the whole island that way.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While I appreciated that it was a 'family' hotel, I would have preferred that one of the three pools available was adult-only. The exercise classes (and their 'leaders') were great, the table-waiting and cleaning staff were fabulous, and the food available was always excellent.
Stayed 5 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My mum and I had a fantastic time on our winter break at Gruptoel Orquieda. The staff we encountered were wonderful and we were lucky enough to get an upgrade to a sea view room. There were plenty of amenities for adults available. Lots of choices at the buffet. Only improvement, could be the showerheard quality as you were unable to change its setting and it has a "fire hose spray" feel to it. The beach was so peaceful and quiet and there were plenty of sunbeds available with sea views! Overall and incredible experience!
Stayed 4 nights in Jan 2025

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

This resort and room exceeded our expectations. Everything is great including location (unless you want to be in the busy downtown). The only problem is parking as there is no dedicated parking. Would stay again for sure!
Stayed 3 nights in Jan 2025

8/10 Good

Muzy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area to stay in, good selection of food for all inclusive, easy to travel to other areas and good swimming pools
Stayed 5 nights in Dec 2024

10/10 Excellent

Valentin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

8/10 Good

George

Stayed 1 night in Nov 2024

10/10 Excellent

Yuriy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not expect such a nice reaort. Excelent breakfast! Everything! Neraby beach walk. All perfect and memorable!
Stayed 1 night in Dec 2024

8/10 Good

Russell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, and staff very friendly
Stayed 14 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went on a family holiday. Hotel is great for kids and has a lovely outlook to the sea
Stayed 7 nights in Sep 2024

10/10 Excellent

Mercedes Judith, Tampa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m very very happy with this Hotel Orguidia .. I feel in another plane ..Thank You to all staff ,, Gracias fue una experiencia maravillosa todo functiona como un reloj suizo .. Un paraíso en la tierra,, Mercedes Biosca 9/1 al 9/5 , 2024
Stayed 4 nights in Sep 2024

10/10 Excellent

Elliot

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Brooke

Stayed 5 nights in Mar 2024

8/10 Good

veerle, Brooklyn

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Holiday totally ruined. Avoid!

Beware they will try to charge ridiculous made up fees for everything. Food at the restaurant is horrible and reception staff completely arrogant and unwilling to help. AC wasn't working. Only positive aspect is the view from the room. But I would definitely not come back given the arrogance and the way I was treated which ruined my whole stay.
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was spotless, the food was great and the staff were very helpful.
Stayed 5 nights in May 2019

8/10 Good

Franck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Si vous aimez les hotels club pour familles.

Grande structure type hôtel club fréquenté par clientèle principalement britannique et pas mal de famille avec enfants. POSITIFS: Chambre avec plafond voûté bien pensée avec coin salon et balcon/terrasse. Salle d'eau avec douche à l'italienne. Propreté et ménage de la chambre. Personnel pro et globalement souriant. Bel espace piscine avec transats en grande quantité et un des bassins chauffé. NEGATIFS: Beaucoup de famille avec enfants en bas age donc du bruit. Pas recommandé pour ceux recherchant de la tranquillité (type Adults only) et une certaine intimité. Salle de restauration bruyante et faisant réfectoire d'école. Choix du buffet très varié mais qualité pas toujours au rdv. Impression de tourisme de masse quasi constante. Pas de véritable plage. BILAN: Même si nous avons apprécié notre logement, nous ne reviendrons pas et préférerons un établissement d'un autre type, plus petit, plus intimiste, sans enfant et à la prestation de restauration de meilleure nouveau (même si avec moins de choix).
Stayed 3 nights in Mar 2025

6/10 Okay

Jonas

Liked: Cleanliness, room comfort
Stayed 6 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 6 nights in Mar 2025

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel cómodo y muy agradable

El hotel responde a las fotos publicadas. Habitaciones amplias. Entorno agradable. No tuvimos problema para conseguir una tumbona. Es muy familiar, con muchos niños. La piscina climatizada es muy agradable.
Stayed 5 nights in Mar 2025

8/10 Good

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Duer

Skønt ophold. Desværre mange duer på restaurantens ude areal. Lidt ulækkert de sidder og spiser rester fra gæsterne. Meget larm hvis man spiser ibse
Stayed 5 nights in Mar 2025

10/10 Excellent

Hendrik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025