Tru By Hilton San Antonio At The Rim, Tx

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tru By Hilton San Antonio At The Rim, Tx

Lobby
Terrace/patio
Pool
Terrace/patio
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
5639 Rim Pass, San Antonio, TX, 78257
  • The Rim Shopping Center
    ‪9 min walk‬
  • La Cantera Golf Club
    ‪4 min drive‬
  • Six Flags Fiesta Texas
    ‪6 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪22 min drive‬

Room options

Room, 1 King Bed, Accessible (Mobility, Walk-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Tru By Hilton San Antonio At The Rim, Tx

Hotel in La Cantera District
Along with a 24-hour fitness center, this hotel has a 24-hour business center and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a front-desk safe are onsite.
Tru By Hilton San Antonio At The Rim, Tx offers 106 accommodations with air conditioning. Cable television is provided. This San Antonio hotel provides complimentary wireless Internet access.
Recreational amenities at the hotel include a 24-hour fitness center.
Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. This business-friendly hotel also offers a 24-hour fitness center, a front-desk safe, and an elevator. Complimentary self parking is available on site, along with a car charging station.

Tru By Hilton San Antonio At The Rim, Tx has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible van parking available

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • Cable channels

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton San Antonio At The Rim, Tx Hotel
Tru By Hilton San Antonio At The Rim, Tx San Antonio
Tru By Hilton San Antonio At The Rim, Tx Hotel San Antonio

Tru By Hilton San Antonio At The Rim, Tx Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 491 out of 742 reviews" "
Rating 8 - Good. 145 out of 742 reviews" "
Rating 6 - Okay. 61 out of 742 reviews" "
Rating 4 - Poor. 21 out of 742 reviews" "
Rating 2 - Terrible. 24 out of 742 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Comfortable
Exceptional customer service! Clean, convenient, quiet and cold rooms.
Stayed 1 night in Oct 2024

10/10 Excellent

Miriam

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was fast! The staff was great! Very clean. The only thing was the breakfast it was okay but definitely can offer more. I highly recommend for the location, the staff and cleanliness.
Stayed 2 nights in Oct 2024

10/10 Excellent

Trena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay at Tru by Hilton. This is a very nice area with lots of restaurants and shopping. The hotel staff were very nice and the hotel was clean and neat. The pool was a little too cold, but my granddaughter enjoyed it. Price was very reasonable. Breakfast was good.
Stayed 3 nights in Oct 2024

8/10 Good

stewart

Stayed 2 nights in Sep 2024

10/10 Excellent

Matt

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Oct 2024

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thin walls. Her guests from above and adjacent to our room.
Stayed 1 night in Sep 2024

2/10 Terrible

Jacqueline

Business traveler
Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Sandy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

J. Ramiro

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Not the hotel you want to stay at
The hotel is well located and is clean But it has a very small rooms (just like a Japanese Hotel) they don’t even have drawers to store your cloths, just some hangers, bad. They offered a little bag with chips and couple of small, bottled water at check-in. If you ask for additional water, they refused and request a $4.00 for it. In other hotels that I stary they offered coffee and water as needed and they provided couple of bottled water at your room, coffee maker with coffee to brew every day. The bed comforter was sweated, they replaced the comforter the second day upon my request Their breakfast was very poor, they only offered beaten eggs, sausage, bread and very few other options. Shell eggs at your order wasn’t an option as many of other hotels I stayed in.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mackenzie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Summer

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Amazing!!
Our stay was great! Quick and easy access to Six Flags nearby, the staff was so very sweet and nice, our room was comfy and had great amenities, and lastly the breakfast was awesome.
Stayed 1 night in Oct 2024

10/10 Excellent

Antonio

Stayed 1 night in Sep 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just needed a place to stay overnight and the Tru by Hilton was good choice. Facility, staff and service was great.
Stayed 1 night in Sep 2024

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Viridiana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really friendly
Stayed 1 night in Sep 2024

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got a room here for staycation the staff was very nice and accommodating. The grounds were clean and I'm a nice area. The property is well maintained. The room was immaculate, the pool and sitting area were clean and very nice, and breakfast was great! We will definitely be back!
Stayed 1 night in Sep 2024

10/10 Excellent

Misty, Taft

Liked: Cleanliness, staff & service, property conditions & facilities
Fun
Stayed 1 night in Aug 2024

8/10 Good

Ibzan

Stayed 2 nights in Jun 2024

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Cassandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Angelia

Liked: Cleanliness, staff & service, property conditions & facilities
Close to UTSA, The Rim and La Cantera. Lots of heavy traffic in the area. Room was small but clean and comfortable.
Stayed 2 nights in Sep 2024

8/10 Good

LAURA

Business traveler
Liked: Amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Josefina O

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Wonderful staff !!! Very friendly , gave us free water and popcorn,, the rooms are not very spacious but the beds are comfortable and most importantly the room and bathroom were very clean !! Will be back !!
Stayed 1 night in Sep 2024