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The Westin Riverwalk, San Antonio

4.0 star property

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Breakfast, lunch, dinner served; Italian cuisine
Property amenity
Room, 1 King Bed, Terrace | Living area | 42-inch flat-screen TV with cable channels, TV, pay movies
Property amenity
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

Map
420 W Market St, San Antonio, TX, 78205
  • River Walk
    ‪4 min walk‬
  • Henry B. González Convention Center
    ‪6 min walk‬
  • Alamo
    ‪7 min walk‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, City View (Mobility Accessible, Roll-in Shower)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 Bedroom, Balcony

Luxury Suite, 1 Bedroom, Balcony | Premium bedding, down comforters, pillowtop beds, in-room safe

Luxury Suite, 1 Bedroom, Balcony

  • River view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom

  • River view
  • Sleeps 2
  • 1 Double Sofa Bed

View all photos for Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Balcony, Corner

Suite, 1 Bedroom, Balcony, Corner | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, Balcony, Corner

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Terrace

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Bedroom, City View

Studio Suite, 1 Bedroom, City View | Premium bedding, down comforters, pillowtop beds, in-room safe

Studio Suite, 1 Bedroom, City View

  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Room, 2 Double Beds, Balcony, River View

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room, 2 Double Beds, Balcony, River View

  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Balcony, River View

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room, 1 King Bed, Balcony, River View

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Bedroom

Studio Suite, 1 Bedroom | Premium bedding, down comforters, pillowtop beds, in-room safe

Studio Suite, 1 Bedroom

  • 592.0 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Bedroom, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Studio Suite, 1 Bedroom, City View

  • 592.0 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Balcony

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Balcony

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Balcony

Balcony view

Room, 1 King Bed, Balcony

  • River view
  • Sleeps 2
  • 1 King Bed

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About this property

The Westin Riverwalk, San Antonio

4-star hotel in Downtown San Antonio
This smoke-free hotel features an outdoor pool, a restaurant, and 2 bars/lounges. Additionally, a 24-hour fitness center, a snack bar/deli, and a coffee shop/cafe are onsite. Change of towels is available on request.
The Westin Riverwalk, San Antonio offers 474 accommodations, which are accessible via exterior corridors and feature safes and bathrobes. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and complimentary toiletries.

This San Antonio hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Westin Riverwalk, San Antonio features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is available for a surcharge.

A business center is on site at this 4-star property. Event facilities measuring 25995 square feet (2415 square meters) include conference space. This business-friendly hotel also offers a terrace, a garden, and concierge services. Onsite parking is available (surcharge).

The Westin Riverwalk, San Antonio is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 1:00 PM.
Zocca Cuisine D'Italia - This restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Cafecito - This coffee shop specializes in American cuisine. Open daily.
Pool Bar - This bar specializes in American cuisine and serves lunch and light fare. Open select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 16 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 16.25 per night)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 64.88 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: USD 10 to 40 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafecito
  • Pool Bar
  • Zocca Cuisine D'Italia

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services

Business services

  • 25,995 square feet of conference space
  • Business center

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.750 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 40 per person
  • Fee for in-room wireless internet: USD 16 per night (rates may vary)
  • Fee for in-room wired internet: USD 16 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 16.25 per night (rates may vary)
  • Covered valet parking fee: USD 64.88 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

San Antonio Riverwalk Westin
Westin Hotel San Antonio Riverwalk
Westin Riverwalk San Antonio
Westin San Antonio Riverwalk
Westin Riverwalk San Antonio Hotel
Westin Riverwalk Hotel
Westin Riverwalk
Westin Hotel San Antonio
The Westin Riverwalk Hotel San Antonio
San Antonio Westin
Westin San Antonio

The Westin Riverwalk, San Antonio Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 800 out of 1220 reviews
Rating 8 - Good. 184 out of 1220 reviews
Rating 6 - Okay. 116 out of 1220 reviews
Rating 4 - Poor. 62 out of 1220 reviews
Rating 2 - Terrible. 58 out of 1220 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Janet, Quartz Hill

Liked: Cleanliness
Stayed 1 night in Dec 2024

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Ignacio, LaMarque

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great as always
Stayed 1 night in Dec 2024

2/10 Terrible

Jason

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I really do not like giving bad reviews but this trip absolutely warrants it. From the initial check in, the front desk was snooty and pompous. She stands on the left side of the front desk as you are looking at it. Valet was absolutely amazing and up to Westin standards. The hotel was dirty, with dog pee inn the elevator constantly and not cleaned up, to the house keeoers not cleaning anything in your room and just straightening the bed. It was absolutely disgusting. The in hotel restaurant was very poor service and the food was 2 star at best. We ended up ordering pizza however the front desk would not let the delivery driver up to the room and made us come down to pick it up. The front desk did not care about the inconvenience and would rather just stand there talking to each other with an empty lobby. Absolutely not a “Westin” experience and we would discourage anyone from staying here. Garbage service, bad food and no one really cares. Dirty facilities the entire trip. Shame
Stayed 7 nights in Dec 2024

10/10 Excellent

Travis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, very nice employees and helpful with any questions.
Stayed 4 nights in Dec 2024

10/10 Excellent

Gabriela, houston

Stayed 1 night in Dec 2024

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Robert

Stayed 2 nights in Dec 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Gloria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything
Stayed 1 night in Dec 2024

2/10 Terrible

Merlinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The wait for the room. We checked in about 3:30 they had to change us rooms because we waited over 2 hrs for the room.. we didn’t get to the new room till about 6 and had to rush to our dinner reservations.
Stayed 1 night in Dec 2024

10/10 Excellent

Albert

Stayed 1 night in Dec 2024

10/10 Excellent

Nina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Patty Thornburg was an amazing help putting together a small and very intimate wedding for our Daughter. Everything went perfectly and one young man, Lambo, was just a fantastic help to our entire celebration.. It was an outstanding event!!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place!
Very nice people from the valet all the way the receptionist and room service. Very nice and pleasant people.
Stayed 1 night in Dec 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great! Though there was no lotion in the bathroom .
Stayed 1 night in Dec 2024

6/10 Okay

Richard

Traveled with partner
We found dirty underwear in a drawer. I bagged them and delivered to the front desk. The receptionist accepted them with indifference.
Stayed 2 nights in Dec 2024

2/10 Terrible

Kenneth

Stayed 4 nights in Dec 2024

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Left on hold but great time
Loved my stay got left on hold seveal times. But otber than that loved my stay
Stayed 2 nights in Dec 2024

10/10 Excellent

john, belleville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right on the Riverwalk. Plenty of dining and shopping options available. Nice hotel with friendly staff. I would stay here again!
Stayed 2 nights in Dec 2024

2/10 Terrible

Irem

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Honestly, do not waste your time coming here. One, they are literally charging you for stuff you did not use. I got charged 8 dollars after i checked out, claiming i used the in room fiji water, which i laughed about when i first walked in bc who would pay that when walgreens/cvs is around the corner? This is how they make their money. So embarrassing for them, $8 wouldn't make or break a person, but it is stealing when you take money from people for services/goods you did not give them. The rooms are very very dated and gross, you smell the mold when you walk in. There is stains everywhere, chips in the ceiling. The balcony door keeps getting stuck. It is also on the end of the riverwalk so your view is nothing but the water, you dont really see any people/restaurants, etc. Will not be returning back, and I highly suggest you stay elsewhere where your money means something.
Stayed 2 nights in Dec 2024

8/10 Good

ThanhThai

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Balcony overlooking the river walk is nice.
Stayed 1 night in Dec 2024

8/10 Good

CARLOS, San Pedro Garza Garcia

Liked: Property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Hans, The Woodlands

Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 2 nights in Dec 2024