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Sonesta ES Suites San Antonio Northwest - Medical Center

3.0 star property

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Photo gallery for Sonesta ES Suites San Antonio Northwest - Medical Center

Exterior
Individually decorated, individually furnished, desk, laptop workspace
Lobby
Outdoor pool
Fridge, microwave, dishwasher, coffee/tea maker

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet friendly
  • Parking included
  • 24/7 front desk

Explore the area

Map
4320 Spectrum One, San Antonio, TX, 78230
  • USAA Corporate Office Headquarters
    ‪19 min walk‬
  • South Texas Medical Center
    ‪4 min drive‬
  • Six Flags Fiesta Texas
    ‪8 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds (One Bedroom)

Fridge, microwave, dishwasher, coffee/tea maker

Suite, 2 Double Beds (One Bedroom)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds (Two Bedroom)

Individually decorated, individually furnished, desk, laptop workspace

Suite, Multiple Beds (Two Bedroom)

  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed (One Bedroom)

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 King Bed (One Bedroom)

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Individually decorated, individually furnished, desk, laptop workspace

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Two Bedroom)

Individually decorated, individually furnished, desk, laptop workspace

Suite, Multiple Beds (Two Bedroom)

  • Sleeps 5
  • 1 Queen Bed and 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed (Studio)

Studio Suite, 1 Queen Bed (Studio) | Individually decorated, individually furnished, desk, laptop workspace

Studio Suite, 1 Queen Bed (Studio)

  • Sleeps 3
  • 1 Queen Bed

Similar properties

Front of property

La Quinta Inn & Suites by Wyndham San Antonio Medical Ctr NW

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.3 out of 5, Excellent, (2576)
$152 nightly
The price was $190
The price is $152 total
includes taxes & fees
La Quinta Inn & Suites by Wyndham San Antonio Medical Ctr NW

About this property

Sonesta ES Suites San Antonio Northwest - Medical Center

3-star hotel in Vance Jackson
This hotel features an outdoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. Housekeeping is available on request.
Sonesta ES Suites San Antonio Northwest - Medical Center offers 118 air-conditioned accommodations with DVD players and coffee/tea makers. Each accommodation is individually furnished and decorated. Televisions come with satellite channels. Accommodations at this 3-star hotel have kitchens or kitchenettes with refrigerators, microwaves, and dishwashers. Bathrooms include shower/tub combinations.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sonesta ES Suites San Antonio Northwest - Medical Center features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. This San Antonio hotel also offers barbecue grills, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary.

Sonesta ES Suites San Antonio Northwest - Medical Center has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Basketball
  • Outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50 per day

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and window guards
This property is professionally cleaned

We should mention

A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites NW
Staybridge Suites NW Aparthotel
Staybridge Suites NW Aparthotel San Antonio
Staybridge Suites NW San Antonio
Staybridge Suites San Antonio NW
Staybridge Suites San Antonio NW Aparthotel
Staybridge Suites San Antonio Nw-Colonnade Hotel San Antonio

Sonesta ES Suites San Antonio Northwest - Medical Center Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 491 out of 1003 reviews
Rating 8 - Good. 242 out of 1003 reviews
Rating 6 - Okay. 116 out of 1003 reviews
Rating 4 - Poor. 73 out of 1003 reviews
Rating 2 - Terrible. 81 out of 1003 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Missy

Liked: Cleanliness, staff & service, amenities
Overall nice accommodations, dated furniture and not for ADA. THE COUCH WAS RIDICULOUSLY midget SIZED. Not able to use. Service was sketchy. My stay 18 days. I re-upped several times 4 LOCATION. I kept the same room. Service didn't think they should come change out anything. ONE MAID CARED. Fortunately brought my own linens and cleaning supplies. SMH. My door was inop. Just inappropriate and needs to be fixed room 119. Allowed animals and the person next door in 121 was allowing friends to bring their dogs and leave them also when they went out. THAT Room was marked handicapped not 🐶 dog. The dog barked for hours alerted front desk 3 xs the same jerk was there my entire stay. ASKED DID I WANT TO HAVE MY ROOM MOVED AND I HAD A RESERVATION SINCE THE SUMMER. SHOULD HAVE MOVED HIM OUT. Food okay. Also that same person next to me had an auto start to their vehicle which had a cut out muffler and left every day at AND B4 zero 600. One day another spun out in the F front of parking lot for over 15 minutes and the police were NOT called. Nice. But overall it's still a nice hotel 😂 just not for quiet older disabled folks. More like a P Diddy place vibe you would notice with the looks of some of the comings and goings. The staff were absolutely nice 🙂 I will wrap up. I had parcels come and they held them for me. Friendly for the most part. 🤓They have a wonderful fireplace that wasn't lit during coldest temperatures in SA. 😩 It may work this summer eh? I asked about that 3xs

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Carols review

Beautiful accommodations with great service, excellent breakfast and dog friendly. A little noisy and bed was not so comfy but good parking and easy to get to. Great food recommendations. Would recommend a stay, especially for the price.
Stayed 1 night in Mar 2025

4/10 Poor

kristi

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Black mold

The staff was amazing but had problems with rooms. First room was unlocked when we went to the room, the when shutting the door almost impossible to get open. The second room the heat didn’t work and had to switch rooms again after arriving back from a concert. The third and final room was spacious but the second bedroom had black mold on the ceiling along with a large crack in the ceiling with obvious water damage, the vents were rusty and covered in mold as well.
Stayed 1 night in Feb 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Manfred

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Feb 2025

6/10 Okay

Lura

Liked: Cleanliness, staff & service, room comfort

Not all rooms are equal

This is an older property. It does look dated. It is clean, some room furnishings show wear and tear, and room repairs have not always been done with care. I stayed in room 229. Do not accept this room! It is next to the elevator and every time the elevator is used, you clearly hear the machinery. The room also is next to the stairwell and you can clearly hear people walking up and down the stairs. The room smells. I suspect room 329 has the same noise problems. As far as value for price, I have stayed at other properties in the area and this is one of the cheapest that is equipped with kitchenettes. It’s not bad for the price, just be aware that all rooms are not equal.
Stayed 2 nights in Feb 2025

10/10 Excellent

miki

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was great. The staff was friendly. The only problem that I had was that the toilet seem to run continuously and you could also hear other people's doors closing and people in the hallway. The property was clean, and I got the impression that it was a lot of people who's were workers who were living there.
Stayed 1 night in Feb 2025

8/10 Good

Hailey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Petya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, included.
Stayed 1 night in Feb 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for the price.

Had everything we needed. Place is a little older and appears to have been renovated within the last few years. Overall, met all my needs for the low price.
Stayed 2 nights in Feb 2025

8/10 Good

Hailey

Stayed 6 nights in Jan 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
24/7 staff available and responsive to our every need
Stayed 3 nights in Feb 2025

10/10 Excellent

Arthur

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Gaurang

Liked: Cleanliness
Stayed 4 nights in Jan 2025

10/10 Excellent

Deslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Banafsheh

Disliked: Property conditions & facilities
Amenities are in need of an update . Paint face lift was poorly done . Night shift staff in need of training for feeling the guests welcomed.
Stayed 3 nights in Feb 2025

10/10 Excellent

Es-an

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

2/10 Terrible

Bryan

Traveled with family
Disliked: Staff & service

Don’t Care About Customers!

Stay was the worst experience with Hotels.com. Make a reservation 30 days in advance for trip only to be given a different room when arrival and told too bad. Not really good business to just totally disregard a reservation because we have a given your room to a company! Oh well last I use their motel or hotels .com .
Stayed 3 nights in Feb 2025

6/10 Okay

Mike

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Feb 2025

6/10 Okay

Boris E

Liked: Cleanliness
Disliked: Staff & service
Very poor and the cleanliness no room service had to go and get my towel myself
Stayed 2 nights in Feb 2025

8/10 Good

MARY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just a normal stay nothing spectacular clean cordial and quiet
Stayed 2 nights in Feb 2025

6/10 Okay

Mike

Stayed 4 nights in Feb 2025

8/10 Good

Brandon

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort

Good For Location @ Price

Had a 2 day stay for a conference. Parking is roped off. 1 way in. 1 way out. There was construction material on back side taking up handicap parking space. I stayed in room 243. Bathroom door was loose. Cups in cupboard was dirty. Housekeeping never came to change sheets or give new towels. Trash was not taken out/ changed. Rooms are comfortable but walls are thin. Iykyk.
Stayed 2 nights in Feb 2025

10/10 Excellent

Billy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely great bargain for the location, cleanliness and safety surrounding the property. The staff was friendly and there was plenty of parking. As a bonus, we were surprised at how large the room was, to include a stove and refrigerator.
Stayed 1 night in Feb 2025

8/10 Good

Evangelina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is dated but clean. The bed was comfortable and the room was a good size. We could hear people talking as they walked by our door and we could hear the water running whenever someone used the bathroom or showered. We stayed for a week and felt comfortable and safe. The property is next to IH10 and close to shopping, bars and restaurants.
Stayed 6 nights in Jan 2025