Sonesta ES Suites San Antonio Northwest - Medical Center

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sonesta ES Suites San Antonio Northwest - Medical Center

Exterior
Outdoor pool
Outdoor pool
Lobby
Fridge, microwave, dishwasher, coffee/tea maker

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available
  • Pool
  • Pet friendly
  • Breakfast included
  • Gym
  • 24/7 front desk

Explore the area

Map
4320 Spectrum One, San Antonio, TX, 78230
  • Huebner Oaks
    3 min drive
  • Zaytune Mediterranean Grill
    2 min walk
  • San Antonio Station
    19 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    16 min drive

Room options

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • Sleeps 3
  • 1 Queen Bed

Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

  • Sleeps 3
  • 1 Queen Bed

Suite, 2 Double Beds (One Bedroom)

  • Sleeps 4
  • 2 Double Beds

Suite, Multiple Beds (Two Bedroom)

  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Suite, 1 King Bed (One Bedroom)

  • Sleeps 3
  • 1 King Bed

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, Multiple Beds (Two Bedroom)

  • Sleeps 5
  • 1 Queen Bed and 2 Double Beds

Studio Suite, 1 Queen Bed (Studio)

  • Sleeps 3
  • 1 Queen Bed

Similar properties

About this property

Sonesta ES Suites San Antonio Northwest - Medical Center

3-star hotel in Vance Jackson
This hotel features an outdoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Sonesta ES Suites San Antonio Northwest - Medical Center offers 118 air-conditioned accommodations with DVD players and coffee/tea makers. Each accommodation is individually furnished and decorated. Televisions come with satellite channels. Accommodations at this 3-star hotel have kitchens or kitchenettes with refrigerators, microwaves, and dishwashers. Bathrooms include shower/tub combinations.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sonesta ES Suites San Antonio Northwest - Medical Center features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. This San Antonio hotel also offers barbecue grills, coffee/tea in a common area, and laundry facilities. Onsite parking is available (surcharge).

Sonesta ES Suites San Antonio Northwest - Medical Center has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 7 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Basketball
  • Outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50 per day

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 7 per night
  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include window guards
This property is professionally cleaned

We should mention

A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites NW
Staybridge Suites NW Aparthotel
Staybridge Suites NW Aparthotel San Antonio
Staybridge Suites NW San Antonio
Staybridge Suites San Antonio NW
Staybridge Suites San Antonio NW Aparthotel
Staybridge Suites San Antonio Nw-Colonnade Hotel San Antonio

Sonesta ES Suites San Antonio Northwest - Medical Center Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 497 out of 1003 reviews" "
Rating 8 - Good. 264 out of 1003 reviews" "
Rating 6 - Okay. 104 out of 1003 reviews" "
Rating 4 - Poor. 63 out of 1003 reviews" "
Rating 2 - Terrible. 75 out of 1003 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Crystal

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would NEVER stay at this location. This was my first time and will be my only time staying there!!! Worst experience ever!! I checked into my room and the first thing i see are cockroaches in every room including living room and kitchen! I got the biggest suite they have and paid so much money to walk into a dirty room!! Dont ask for a late check out either because they will charge you $30 extra!! I also see an extra charge on my bank account and i didn't even purchase anything at the hotel!! Worst experience
Stayed 2 nights in Sep 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Andrew

Stayed 1 night in Sep 2024

8/10 Good

Brandon

Stayed 4 nights in Sep 2024

6/10 Okay

Catherine

Business traveler, Traveled with pets
Liked: Staff & service
They charged for parking even though their web site said free and the parking lot was mostly vacant. The room carpet was moist and smelled like mildew. Overall was good for the price.
Stayed 2 nights in Sep 2024

8/10 Good

D'Lorenzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the aesthetic of the hotel was very nice. I enjoyed the breakfast in the morning but i wish there were more options or perhaps a different menu everyday.
Stayed 3 nights in Sep 2024

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I used this hotel to escape from Hurricane Francine. The room was spacious, clean and had everything I needed for the week. The kitchenette allowed me to cook fell like I was at home. I was allowed to get extra items for staff to complete my stay. I would stay at this property again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Miralee

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Douglas, Georgetown

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms clean. Good hot breakfast. A bit crowded though Sunday morn.
Stayed 1 night in Aug 2024

2/10 Terrible

Lilit

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty and smelly
Was one of the dirtiest hotels we ever stayed. The bedding and towels werr smelling and stained. The room and the hotel has a very bad smell. We covered everything with our own blankets just to be able to seat on sofa. We left a day early. Horrible conditions.
Stayed 2 nights in Aug 2024

10/10 Excellent

Oscar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had never stayed here but was pleasantly surprised. Room was spacious and comfortable. Would absolutely consider staying here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Stayed 2 nights in Aug 2024

8/10 Good

Jesse

Stayed 3 nights in Aug 2024

10/10 Excellent

Louis

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desiree was absolutely the best!!! Very helpful!!! Susan too was amazing!!! Aside from the maintenance person in red thigh high boots being horribly rude our experience here was TOP NOTCH!!! THOSE TWO WOMEN THE breakfast SERVICE LADY AND ALL CLEANING LADIES WOW WE CANT WAIT TO COME BACK!!!
Stayed 3 nights in Aug 2024

8/10 Good

Samantha

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Thomas, Mount Arlington

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms
Stayed 1 night in Aug 2024

8/10 Good

Miguel

Liked: Amenities
Great
Stayed 2 nights in Aug 2024

10/10 Excellent

Kathleen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, the staff was friendly, the pool was nice. We had a great stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property
Stayed 1 night in Aug 2024

8/10 Good

Victor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevator needs to be fixed
Stayed 2 nights in Aug 2024

8/10 Good

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 2 nights in Aug 2024

2/10 Terrible

Patty

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No need to charge $7 per night. It’s not a touristic spot. They didn’t go and clean the room. Horrible sofa bed. Paper thin mattress.
Stayed 2 nights in Aug 2024

8/10 Good

Harvey

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Good price for room, frustrating to be charged $7/day extra for parking. Breakfast was decent. Single small elevator struggles to keep up with demand from guests at times.
Stayed 3 nights in Aug 2024

6/10 Okay

Kimesha

Traveled with family
Liked: Staff & service
Had a problem with the air quality in my room and staff was efficient and pleasant and rectified it quickly.
Stayed 2 nights in Jul 2024