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stayAPT Suites San Antonio-Lackland

2.5 star property

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Photo gallery for stayAPT Suites San Antonio-Lackland

Courtyard
Exterior
1 bedroom, individually furnished, desk, laptop workspace
Full-size fridge, microwave, oven, stovetop
Full-size fridge, microwave, oven, stovetop

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Pet friendly
  • Gym
  • Laundry
  • Free WiFi

Explore the area

Map
9923 Ingram Rd, San Antonio, TX, 78251
  • San Antonio SeaWorld
    ‪8 min drive‬
  • Aquatica San Antonio Waterpark
    ‪8 min drive‬
  • Lackland Air Force Base Visitor Center
    ‪8 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪18 min drive‬

Room options

View all photos for ADA King Suite

1 bedroom, individually furnished, desk, laptop workspace

ADA King Suite

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for ADA Double Queen Suite

1 bedroom, individually furnished, desk, laptop workspace

ADA Double Queen Suite

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Double Queen Suite

Full-size fridge, microwave, oven, stovetop

Double Queen Suite

  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for King Suite

Full-size fridge, microwave, oven, stovetop

King Suite

  • 480 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Tru by Hilton San Antonio Lackland Sea World

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.3 out of 5, Excellent, (1063)
$134 nightly
The price is $134 total
includes taxes & fees
Tru by Hilton San Antonio Lackland Sea World

About this property

stayAPT Suites San Antonio-Lackland

Hotel in Far West Side
A fitness center, laundry facilities, and barbecue grills are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area and a vending machine. Weekly housekeeping is available.
StayAPT Suites San Antonio-Lackland offers 88 accommodations with coffee/tea makers and hair dryers. These individually furnished accommodations have separate sitting areas and include kitchen islands. 55-inch Smart televisions come with premium cable channels and Netflix. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with rainfall showerheads.

This San Antonio hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
StayAPT Suites San Antonio-Lackland features a fitness center, barbecue grills, and a vending machine. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a picnic area, laundry facilities, and an elevator. Complimentary uncovered self parking is available on site.

StayAPT Suites San Antonio-Lackland is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Kitchen island
  • Microwave
  • Oven
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's stayAPT Suites mobile app before check-in

Access methods

Staffed front desk, lockbox

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 250.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

stayAPT Suites San Antonio-Lackland Hotel
stayAPT Suites San Antonio-Lackland San Antonio
stayAPT Suites San Antonio-Lackland Hotel San Antonio

stayAPT Suites San Antonio-Lackland Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 393 out of 562 reviews
Rating 8 - Good. 102 out of 562 reviews
Rating 6 - Okay. 41 out of 562 reviews
Rating 4 - Poor. 11 out of 562 reviews
Rating 2 - Terrible. 15 out of 562 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities
It was like home
Stayed 2 nights in Mar 2025

10/10 Excellent

Rendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Subpar due to mattress!!!

It was nice having a kitchen and a full size fridge. Mattress was not good at all they are cheap spring mattress. Mine was sunken in, spring wore out. My daughter mattress had a spring broken and sticking up out of it. It poked her in the leg. She had to end up sleeping on the couch. We stayed 3 nights with 3 people and was only given 2 wash clothes and 2 drying towels. We asked if we could have more and was told “We don’t bring anything to your room, if you want them then you have to get them yourselves.” Over all guest that stayed there was quiet but at night the streets come alive with street racers. That’s not on the company fault. Just young punks on the roads!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Elisha

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

Gilbert

Stayed 1 night in Jan 2025

8/10 Good

Erica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AptSuites

Idk, but to me the stay was perfect made you feel like you were home. Full kitchen pots and pans etc, would definitely come back.
Stayed 3 nights in Mar 2025

10/10 Excellent

Grace

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like how friendly the staff was and how clean the rooms were.
Stayed 2 nights in Mar 2025

6/10 Okay

Shannon

Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Good concept of a hotel with kitchen, living, and bedroom at a reasonable price.. However, cleaning needs some work. The hardwood floors were filthy, shower curtain had mold all around the bottom, drain in bathroom sink clogged and retained water. The smell was bad in the unit as well, like too many bodies may have been in previously, not fresh and clean at all. Wasn’t a bad stay, just could be cleaner.
Stayed 4 nights in Mar 2025

8/10 Good

Mary

Liked: Cleanliness, property conditions & facilities
Due to my late check in and the lobby being closed, the front desk contacted me directly to place my apt key in a lockbox. My apt was the first next to the back parking lot door. The door slammed anytime someone entered or exited. The beds were comfortable but I think if they included a boogie board under the mattress it would feel more sturdy. The apt was clean, grounds inside and outside were also clean. I like the fact that StayAPT is off a side street away from the interstate for a quieter area. There were 2 times I went to the lobby in which no one was there, my checkout was leaving my apt key on the desk. Someone should be in the lobby 7a-8p. First time I went was around 6p and the second was about 8:30a, doors were open but no concierge.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Marina

Stayed 2 nights in Feb 2025

8/10 Good

Mischa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is unique as it resembles more of a hotel/dorm set up. Our room was clean but we had significant traffic noise at night. Easy check in but no one was available at the front desk for check out. No decent restaurants or coffee within walking distance.
Stayed 3 nights in Feb 2025

10/10 Excellent

Karen

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and space.
Stayed 5 nights in Feb 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Friendly check in and the rooms were perfect for our needs. Will stay there again.
Stayed 1 night in Feb 2025

10/10 Excellent

Sergio

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the security of one entrance in and out. Liked the middle patio grass for the kids.
Stayed 4 nights in Dec 2024

10/10 Excellent

Javier

Stayed 4 nights in Feb 2025

10/10 Excellent

Ugochukwu

Liked: Cleanliness
Good!
Stayed 1 night in Jan 2025

8/10 Good

Pablo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a decent place and a fair price.
Stayed 1 night in Feb 2025

10/10 Excellent

Frances

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and sweet receptionist
Stayed 1 night in Feb 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Feb 2025

10/10 Excellent

Mariela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El único problema es que creo que hay un lugar cercas donde las motos juegan porque se escuchaba mucho arrancones de motos pero no es culpa de ellos
Stayed 1 night in Feb 2025

8/10 Good

Reyna

Traveled with family
Liked: Staff & service
There was 3 little roaches in our room ( different occasions ) - room 309 . Other than that it was awesome - definitely will stay again just fyi ..
Stayed 2 nights in Feb 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Need to Improve Cleanliness

It's not clean. There was hair in bathtub with a bad odor when we checked in. Utensil in the kitchen were dirty.
Stayed 1 night in Feb 2025