Red Roof Inn PLUS+ San Antonio Downtown - Riverwalk

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Red Roof Inn PLUS+ San Antonio Downtown - Riverwalk

Exterior
Seasonal outdoor pool, pool umbrellas, sun loungers
Exterior
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Combined shower/tub, free toiletries, hair dryer, towels

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Parking available
  • 24/7 front desk
  • Pet friendly
  • Laundry
  • Air conditioning

Explore the area

Map
1011 E Houston St, San Antonio, TX, 78205
  • Shops at Rivercenter
    ‪4 min walk‬
  • Alamo
    ‪8 min walk‬
  • Henry B. González Convention Center
    ‪9 min walk‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪10 min drive‬

Room options

Standard Room, 1 King Bed (Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds (Smoke Free)

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Accessible (Upgraded Bedding & Snack, Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed (Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible (Roll-In Shower, Smoke Free)

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds (Smoke Free)

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible (Smoke Free, Roll-In Shower)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Red Roof Inn PLUS+ San Antonio Downtown - Riverwalk

Hotel in Downtown San Antonio
Along with self parking, this smoke-free hotel has coffee/tea in a common area and a seasonal outdoor pool. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe. Weekly housekeeping is available.
Red Roof Inn PLUS+ San Antonio Downtown - Riverwalk offers 215 accommodations with coffee/tea makers and hair dryers. Smart televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a seasonal outdoor pool.
Red Roof Inn PLUS+ San Antonio Downtown - Riverwalk features a seasonal outdoor pool, a vending machine, and multilingual staff. Wireless Internet access is complimentary. This San Antonio hotel also offers coffee/tea in a common area, laundry facilities, and a front-desk safe. Onsite parking is available (surcharge).

Red Roof Inn PLUS+ San Antonio Downtown - Riverwalk is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 15 per day; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Free crib
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)
  • Multilingual staff

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 29.55
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 15.00 per day (in/out privileges)
  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 29.55 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 3.55 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

The seasonal pool will be open from March 01 to November 01
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Roof PLUS San Antonio Downtown Riverwalk Hotel
Red Roof PLUS Hotel San Antonio Downtown Riverwalk
Red Roof PLUS San Antonio Downtown Riverwalk
Red Roof San Antonio Downtown Riverwalk
Red Roof Inn San Antonio Downtown - Riverwalk Hotel San Antonio
Red Roof Inn PLUS San Antonio Downtown Riverwalk
Red Roof Inn PLUS Riverwalk
Red Roof PLUS Riverwalk
Red Roof PLUS+ San Antonio Downtown Riverwalk
Red Roof Inn PLUS+ San Antonio Downtown - Riverwalk Hotel
Red Roof Inn PLUS+ San Antonio Downtown - Riverwalk San Antonio

Red Roof Inn PLUS+ San Antonio Downtown - Riverwalk Reviews

Reviews

6.8
Rating 10 - Excellent. 398 out of 1249 reviews" "
Rating 8 - Good. 263 out of 1249 reviews" "
Rating 6 - Okay. 220 out of 1249 reviews" "
Rating 4 - Poor. 167 out of 1249 reviews" "
Rating 2 - Terrible. 201 out of 1249 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Anita C.

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel staff was friendly and very helpful. The room was clean and comfortable. The tub was filthy and mold was visible on the ceiling. No breakfast was served. It's been a few years since we've stayed in this hotel, so we were surprised at the unkempt bathrrom and the NO breakfast offering.
Stayed 1 night in Oct 2024

4/10 Poor

Tina

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

LaZette

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty. Floor, bed sheets , toilet, tub, were all dirty when we arrived. Very noisy at night outside. Soda machine not working. They ran out of towels.
Stayed 2 nights in Oct 2024

10/10 Excellent

Yolanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Traci

Business traveler
Liked: Staff & service, property conditions & facilities
Close by the convention center. Very helpful staff. Its a tad dated in the rooms but beds were comfy /clean. No sign of bed bugs. Not sure what was going on, but I had ants throughout my entire car from being parked outside. there were no ant piles and no food in my vehicle. Heard this before from a few other guests that were outside when I was out as well.
Stayed 2 nights in Oct 2024

2/10 Terrible

Nestor

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived to check in, I was told that the room wasn’t ready. I went back later and somebody already was in “my room” and I say my room because the person in my room signed the documents with my name. Plus my vehicle got towed while I was dealing with the room situation because I didn't have the parking permit. The staff limited to say they had nothing to do with anything that they were to busy
Stayed 1 night in Oct 2024

10/10 Excellent

Nelson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
good
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Sylvia

Traveled with family
Dirty mirrors
Powder on the floor
Stayed 2 nights in Oct 2024

2/10 Terrible

Michael

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities
Floors were sticky and dirty.. flat pillows, hard beds, no trash pick up refresh towels or made the beds and we had a 2 nite stay booked.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jose Angel

Stayed 2 nights in Oct 2024

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Dustin

Stayed 1 night in Sep 2024

6/10 Okay

Amanda

Liked: Staff & service
Disliked: Property conditions & facilities
Bugs on Floor
Old and dirty. Changed rooms because of small bugs on floor.
Stayed 1 night in Oct 2024

4/10 Poor

Edgar

Disliked: Staff & service
The reason I’m giving it 2 stars instead of one is because I ended up not even staying there. I called a week in advance because I wanted to do an early check in and was told that there would be rooms available for early check in but I should call beforehand just in case. I called two days before my reservation, twice the day before, and once a few hours before, and no one responded to my calls any of those times. Once I arrived to the hotel, I got to the front desk and before I was able to say anything, I was told “there’s no early check in” in a slightly rude manner so I cancelled the reservation and went somewhere else instead.
Stayed 1 night in Oct 2024

6/10 Okay

AMIT

Disliked: Cleanliness
could have been better handled/managed including overall cleanliness and odor.
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Rayan

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Krzysztof

Liked: Staff & service
Disliked: Cleanliness
We only dealt with front desk staff and they were great. The room however was rather poor in terms of cleanliness. We think the sheets were washed (hopefully) but were stained. Including red spots which I’m guessing was blood. Overall the room can’t be described as clean. It is a tired looking facility, however, we didn’t expect anything great for the price point. It is what it is, but I would not return.
Stayed 1 night in Oct 2024

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean room
I was a little worried after reading bad reviews about the cleanliness of the room/bed. We did book the upgraded room for a little more money, but the room/sheets were very comfortable. There were some loud noises outside the room (we were on the first floor) but the hotel cannot be blamed for that. We had a great time and our little 12 lb dog Kasie enjoyed herself too.
Kasie was very comfy in the room.
Stayed 1 night in Oct 2024

2/10 Terrible

Mariah

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I checked into this hotel on 10/04/2024 the hotel room was extremely dirty. The toilet had not been cleaned and had very noticeable yellow rings in the bowl. The carpet was not vacuumed, there were tags and crumbs in various locations. The vinyl flooring had not been swept or mopped. The mirrors were all dirty. I immediately went downstairs and canceled my reservation as I didn’t even want to stand in that room let alone trust the bedding had been washed. This is by far the worst condition I have ever seen a hotel room. Luckily I was able to check into a hotel down the road that was amazing. I’m still awaiting my refund.
Stayed 2 nights in Oct 2024

6/10 Okay

Adolfo

Restrooms where very dirty . Didnt seem like our toilet was very clean . It also near down town but at the same time doesnt seem like its on the good side of it either . Overall just smalll attention to details things . 3 star rating for myslf
Stayed 2 nights in Oct 2024

8/10 Good

Kelly

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to convention center
Stayed 3 nights in Jul 2024

4/10 Poor

Adriana

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spend the extra bucks
We used to always stay here because it was affordable and a great place but now it looks run down! They’ve really let this place go! The cards to get into the building/room kept desactivating so we had to make numerous trips to the front desk, Soo annoying! The ice machines didn’t work. The place was dirty the elevators were HOT! & our toilet in the room didn’t flush !
Stayed 2 nights in Oct 2024

10/10 Excellent

Rodolfo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs a little bit of maintenance
Stayed 1 night in Oct 2024