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Quality Suites San Antonio Northeast

2.5 star property

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Lobby
Suite, 2 Queen Beds, Non Smoking | Egyptian cotton sheets, premium bedding, in-room safe, desk
Seasonal outdoor pool, open 10:00 AM to 10:00 PM, sun loungers
Exterior
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Breakfast included
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
6350 I 35 N, San Antonio, TX, 78218
  • Brooke Army Medical Center
    ‪3 min drive‬
  • Frost Bank Center
    ‪8 min drive‬
  • San Antonio Zoo and Aquarium
    ‪11 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Non Smoking

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.8 out of 5, Good, (692)
$98 nightly
The price is $98 total
includes taxes & fees
Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

About this property

Quality Suites San Antonio Northeast

Hotel in Park Village
A 24-hour business center, a hot tub, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a microwave in a common area, a seasonal outdoor pool, and a business center are onsite. Housekeeping is available on request.
Quality Suites San Antonio Northeast offers 105 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Accommodations are furnished with queen sofa beds. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

A seasonal outdoor pool and a hot tub are on site.
Quality Suites San Antonio Northeast features a hot tub and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 594 square feet (53 square meters) include conference space. This business-friendly hotel also offers barbecue grills, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Quality Suites San Antonio Northeast is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 594 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from March to November
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel San Antonio
Comfort Suites San Antonio
Quality Suites Hotel San Antonio
Quality Suites San Antonio
Quality Suites
Quality Suites San Antonio Northeast Hotel
Quality Suites San Antonio Northeast San Antonio
Quality Suites San Antonio Northeast Hotel San Antonio

Quality Suites San Antonio Northeast Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 302 out of 1000 reviews
Rating 8 - Good. 254 out of 1000 reviews
Rating 6 - Okay. 166 out of 1000 reviews
Rating 4 - Poor. 138 out of 1000 reviews
Rating 2 - Terrible. 140 out of 1000 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Tyesa

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I didn’t like the filthiest nor all the roaches.
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
We found an old banana under the sink cabinet. Stains on sheets and towels. Dirty tub. Room looked like it was cleaned once every other month.
Stayed 1 night in Mar 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Never again. Horrible place
Stayed 1 night in Mar 2025

8/10 Good

Tyrese

Everything was great until we had difficulty opening the door to our room multiple times
Stayed 1 night in Mar 2025

2/10 Terrible

Donadra

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was dirty. They advertised a pool and it was filthy. The elevator was broken so we had to use the stairs.
Stayed 2 nights in Mar 2025

8/10 Good

Shane

Stayed 1 night in Mar 2025

2/10 Terrible

Nevaslo

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
This place was dirty and smelly. Lady in front desk was taking picture of us and we felt really uncomfortable. Breakfast was horrible. Only had waffles and cereal. Waffle machine didnt work properly.
Stayed 1 night in Mar 2025

2/10 Terrible

Jennifer

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst place I’ve ever stayed. My key card kept being deactivated even though id paid for the full stay in advance and no my card wasn’t placed by a phone or other things to mess with the magnetic strip. The room was disgusting, blood or something stained the floors and walls. Holes in the doors. The entire hotel smelled like weed was being smoked at all times and it was quite obvious the hotel was trying to air out the building because all the windows in the halls and lobby were left open at all times. The front desk staff had a very uncaring and flippant attitude over the inconvenience of having to go up and down to get my card reactivated and the other problems I had with the room. The bathtub wouldn’t drain. One of the tvs in the room wouldn’t work at all and the other one barely got a channel that came through clearly. The pillows were terribly flat, didn’t get a decent sleep either night we stayed. The hallways floors were filthy with trash in them both days never collected. The carpets were nasty. Lastly we weren’t supposed to have housekeeping in the room unless it was requested which we did not request it and they went in while we were out anyway. I deserve a refund over the awful experience we had. I am pregnant and had my daughter with me. The last thing I wanted to breathe in for 2 days was a nasty weed smell that we couldn’t escape without leaving the premises.
Stayed 2 nights in Mar 2025

2/10 Terrible

Sarah

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst hotel I have ever stayed in. I could not understand anyone at the front desk at all. As they sat there smoking pot. The facility was filthy!!! Our room. Pillow cases had mascara on them. Out wash cloths had stains and looked like fresh lipstick on them. Show was so gross I bought flip flops to wear in the shower. The alarm clock cord looked to have been cut off. They used dollar store extension cords for TV and didn’t bother to block it with furniture or something. Tv remote was missing back cover They didn’t even use tape to hold battery in. The pool was green and completely unkept. The breakfast was old cereal with a gallon of whole milk only or white bread/toast. Window in room opened all the way and no screen. Very unsafe especially if u had kids or depression. And you have to use your key card to enable the electricity’s for the room. So being in Texas. You can’t come back to a cool room if u have to take key card with u. Highly NOT recommended!!!!!
Stayed 3 nights in Mar 2025

8/10 Good

Sheral E.

Liked: Cleanliness
It was a little dirty the air conditioning was set at 60° but it was cold, it felt like the fan instead of an air conditioner.
Stayed 1 night in Mar 2025

6/10 Okay

Sylvia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t fill safe to stay.
Stayed 1 night in Mar 2025

6/10 Okay

David

Stayed 3 nights in Feb 2025

2/10 Terrible

Fabian

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Deborah

Liked: Room comfort
Disliked: Property conditions & facilities

Won't be coming back.

I liked having a suite. Beds were comfortable. TV would not work. Told them about empty hand sanitizer, still not refilled the next day. There was one waffle maker at breakfast and a large group there before us so we had to go without. Icemaker broken. Slowest elevator ever. Awkward decor.
Stayed 1 night in Feb 2025

4/10 Poor

otavio

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
hot water did not work for longer than 2 minutes
Stayed 3 nights in Jan 2025

10/10 Excellent

Monika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For this stay, the hotel was very busy yet once in our room we couldn't hear any chaos which was great.
Stayed 1 night in Jan 2025

10/10 Excellent

JOSE

Stayed 2 nights in Jan 2025

4/10 Poor

Arnoldo

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property requires upkeep. My room had several lights in need of replacement. The door knob lock was broken. There was no heat iron for my clothes. The microwave was missing the spinning plate. The gym was locked and had to ask to be unlocked every time rather than using my room key like in other hotels.
Stayed 2 nights in Jan 2025

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

LIZBETH, princeton

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The properties pictures on the site are cery appealing, during arrival to the suit the place was not as pictured. Walls were dirty, elevator was. Bit scary and the breakfast provided was with a long wait and limited to eggs and sausage. On the other side was a waffle maker that took aver 10 min to make one. Front desk gentleman was polite when i requested towels for our room.
Stayed 2 nights in Dec 2024

10/10 Excellent

JOSE

Stayed 1 night in Jan 2025

10/10 Excellent

Nora, Houston

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stay for a night with the family in connected rooms easy access unfortunately when we went to open one of the sofa beds it had a big stay that looked like blood and had to make some arrangements for the kids to sleep
Stayed 1 night in Dec 2024

2/10 Terrible

Naomi

Disliked: Cleanliness, staff & service, property conditions & facilities

Don't stay here!

Very dirty and not at all like the pictures on the website. We went to call the front desk and our phone wasn't even connected, it was just sitting on the desk. We weren't given any toilet paper, carpet floors looked like they'd never been clean, shower
Stayed 2 nights in Dec 2024

6/10 Okay

Englan

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The building was hot and stuffy. The ice machine didn't work. The room was okay but it wasn't the best I have experienced. The breakfast was not very good. The eggs and sausage were okay but the waffle was gross and flavorless and the juice machines were broken. I won't be staying here again. The coffee was good at least.
Stayed 1 night in Sep 2024

2/10 Terrible

Lourdes

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very dirty including bathtub, blankets, walls, sofa bed and carpet.
Stayed 2 nights in Dec 2024