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Red Roof PLUS+ San Antonio Northeast

2.5 star property

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Photo gallery for Red Roof PLUS+ San Antonio Northeast

Premium Room, 2 Queen Beds (Upgraded Bedding & Snack, Smoke Free) | Desk, blackout drapes, free WiFi, bed sheets
Exterior
Deluxe Room, 2 Queen Beds, Accessible (Smoke Free, Roll-in Shower) | Desk, blackout drapes, free WiFi, bed sheets
Laundry room
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Pet friendly
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
11526 IH 35 N, San Antonio, TX, 78233
  • Morgan's Wonderland
    ‪2 min drive‬
  • Randolph Air Force Base
    ‪7 min drive‬
  • San Antonio Zoo and Aquarium
    ‪14 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪11 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Accessible (Smoke Free)

Desk, blackout drapes, free WiFi, bed sheets

Deluxe Room, 1 King Bed, Accessible (Smoke Free)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Bed&Snack, Smoke Free, Roll-In Shower)

Desk, blackout drapes, free WiFi, bed sheets

Premium Room, 1 King Bed, Accessible (Bed&Snack, Smoke Free, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Upgraded Bedding & Snack, Smoke Free)

Premium Room, 2 Queen Beds (Upgraded Bedding & Snack, Smoke Free) | Desk, blackout drapes, free WiFi, bed sheets

Premium Room, 2 Queen Beds (Upgraded Bedding & Snack, Smoke Free)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed (Smoke Free)

Desk, blackout drapes, free WiFi, bed sheets

Superior Room, 1 King Bed (Smoke Free)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Smoke Free)

Deluxe Room, 2 Queen Beds (Smoke Free) | Desk, blackout drapes, free WiFi, bed sheets

Deluxe Room, 2 Queen Beds (Smoke Free)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

Desk, blackout drapes, free WiFi, bed sheets

Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Smoke Free)

Desk, blackout drapes, free WiFi, bed sheets

Deluxe Room, 1 King Bed (Smoke Free)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Smoke Free, Roll-in Shower)

Deluxe Room, 2 Queen Beds, Accessible (Smoke Free, Roll-in Shower) | Desk, blackout drapes, free WiFi, bed sheets

Deluxe Room, 2 Queen Beds, Accessible (Smoke Free, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

SureStay Plus Hotel by Best Western San Antonio North

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.5 out of 5, Good, (1001)
$74 nightly
The price is $74 total
includes taxes & fees
SureStay Plus Hotel by Best Western San Antonio North

About this property

Red Roof PLUS+ San Antonio Northeast

San Antonio hotel with free in-room WiFi
Along with coffee/tea in a common area, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include ATM/banking services and a vending machine.
Red Roof PLUS+ San Antonio Northeast offers 57 accommodations with coffee/tea makers and complimentary toiletries. 50-inch flat-screen televisions come with premium cable channels.

This San Antonio hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Red Roof PLUS+ San Antonio Northeast features a vending machine, coffee/tea in a common area, and laundry facilities. Wired and wireless Internet access is complimentary. Onsite self parking is complimentary. A total renovation of this property was completed in February 2024.

Red Roof PLUS+ San Antonio Northeast is a smoke-free property.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2010
  • Renovated entire property - February 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators

Property is also known as

Comfort Suites North Ih 35 Hotel
Comfort Suites North Ih 35 Hotel San Antonio
Comfort Suites North Ih 35 San Antonio
Quality Suites North IH 35
Red Roof PLUS+ San Antonio Northeast Hotel
Red Roof PLUS+ San Antonio Northeast San Antonio
Red Roof PLUS+ San Antonio Northeast Hotel San Antonio

Red Roof PLUS+ San Antonio Northeast Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 118 out of 257 reviews
Rating 8 - Good. 43 out of 257 reviews
Rating 6 - Okay. 39 out of 257 reviews
Rating 4 - Poor. 20 out of 257 reviews
Rating 2 - Terrible. 37 out of 257 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jorday

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Dec 2024

8/10 Good

Arnulfo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Eunice

Disliked: Cleanliness, staff & service, property conditions & facilities
All blankets were red stained, pillows were so dirty, air was not functioning, and had a terrible smell!! I expect my refund as soon as possible!!!
Stayed 1 night in Mar 2025

8/10 Good

Vicky McJunkin

Liked: Cleanliness, staff & service, property conditions & facilities
Newly renovated and lots of space. Still alot of work going on - elevator didn’t work, toilet backed up and no coffee in the room.
Stayed 3 nights in Mar 2025

10/10 Excellent

Devonte

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Hotel was clean
Stayed 1 night in Feb 2025

2/10 Terrible

Iheanacho

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Dennis

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

This shell of a building is faking red roof inn

This hotel sucks. The front desk is not really a front desk. I mean they are employees, but those employees are sitting on the other side of the front desk. Just chilling. There is no lobby area or there is but there’s no furniture anywhere. I don’t know if they offer breakfast or a gift shop or anything like that there was just a rack behind the front desk with some Ramen noodle soups And some smart pot popcorn and that was it. I called down to the front desk. to see when checkout was and I guess I woke somebody up because it sounded like they were asleep when I answered the phone there’s no hotel greeting. It’s just yeah and that’s it. I’ve been here twice thinking maybe the first time was a flute because when I checked in, the guy kept saying my ID was not me and he wasn’t sure but after the second time of coming here, the front desk experience was a little bit better but the hotel still had its issues. The elevator didn’t work both times but they put us on the third floor each time. I definitely won’t be coming back a third time because it seems like they did the bare minimum just to put a franchise name on top of the building.
Stayed 1 night in Feb 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Joe

Business traveler
Liked: Staff & service
Freeway nearby. Restroom smelled of urine.
Stayed 1 night in Feb 2025

10/10 Excellent

Edward

Stayed 1 night in Feb 2025

8/10 Good

Kerry

Stayed 1 night in Feb 2025

10/10 Excellent

Jeremy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Jamal

Stayed 1 night in Nov 2024

6/10 Okay

Yalyksa

Stayed 2 nights in Dec 2024

6/10 Okay

Graciela

For being last minute it was decent although elevator was out of service
Stayed 1 night in Dec 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jareth

Stayed 1 night in Dec 2024

4/10 Poor

Gary

Traveled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
The front desk staff was very friendly & the check in process was quick. I was told at check in that the elevator was not working. My room was in the 3rd floor. I asked if any lower floor rooms were available, there were none. The parking lot was largely empty during our stay although I know that's not necessarily a reflection of how booked the property is. The bedding appeared to be dirty & the bathroom appeared to have been only lightly cleaned. I will not plan to stay at this property again.
Stayed 1 night in Dec 2024

10/10 Excellent

Barrett

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jilllian

Stayed 2 nights in Nov 2024

6/10 Okay

Dora

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Elevator was broken, the vending machine was broken. There was nothing to buy to eat in the hotel. There was no shampoo or conditioner.
Stayed 1 night in Dec 2024

8/10 Good

Humberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

San Antonio Red Roof

We liked the fact that it was clean and in a good location.
Stayed 1 night in Dec 2024

6/10 Okay

James

Business traveler
Recent spray for pests and the fumes were strong and lingered on the property.
Stayed 2 nights in Dec 2024

10/10 Excellent

Reginald

Stayed 1 night in Dec 2024