Quality Inn & Suites I-35 near Frost Bank Center

3.5 star property

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Photo gallery for Quality Inn & Suites I-35 near Frost Bank Center

Lobby
Lobby
Exterior
Outdoor pool, sun loungers
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Room service

Explore the area

Map
3817 North PanAm Expressway, San Antonio, TX, 78219
  • Brooke Army Medical Center
    ‪14 min walk‬
  • Frost Bank Center
    ‪4 min drive‬
  • San Antonio Zoo and Aquarium
    ‪8 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪15 min drive‬

Room options

Suite, 1 King Bed, Non Smoking

  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds, Accessible, Non Smoking

  • 495 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Double Beds, Non Smoking

  • 495 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, Multiple Beds, Non Smoking

  • 700 sq ft
  • Sleeps 4
  • 2 King Beds

Similar properties

About this property

Quality Inn & Suites I-35 near Frost Bank Center

3.5-star hotel in Arena District
An outdoor pool, a fitness center, and coffee/tea in a common area are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Quality Inn & Suites I-35 near Frost Bank Center offers 62 accommodations with video-game consoles and safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Microwaves and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Quality Inn & Suites I-35 near Frost Bank Center features an outdoor pool and a fitness center. Wireless Internet access is complimentary. Business-related amenities at this 3.5-star property consist of a business center and a meeting room. A complimentary breakfast is offered. This business-friendly hotel also offers barbecue grills, a vending machine, and multilingual staff. Complimentary uncovered self parking is available on site.

Quality Inn & Suites I-35 near Frost Bank Center has designated areas for smoking.

Guests are offered a complimentary continental breakfast.
Room service (during limited hours) is available.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (36 inches high)
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.00 per night
Cribs (infant beds) are available for USD 15.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 15.00 per night
  • Rollaway bed fee: USD 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Howard Johnson Inn San Antonio
Howard Johnson San Antonio
Howard Johnson Inn San Antonio AT&T Center
Howard Johnson Inn AT&T Center
Howard Johnson San Antonio AT&T Center
Howard Johnson AT&T Center
Quality Inn San Antonio
Quality San Antonio
Quality Inn Suites I 35 near ATT Center
Quality Inn Suites I 35 near Frost Bank Center
Quality Inn & Suites I-35 near Frost Bank Center Hotel
Quality Inn & Suites I-35 near Frost Bank Center San Antonio

Quality Inn & Suites I-35 near Frost Bank Center Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 321 out of 916 reviews
Rating 8 - Good. 185 out of 916 reviews
Rating 6 - Okay. 131 out of 916 reviews
Rating 4 - Poor. 109 out of 916 reviews
Rating 2 - Terrible. 170 out of 916 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Justin

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were really nice. The room we got the water in the toilet was leaking so they moved us to another room. The room was ok but I did kill two small roaches. Breakfast was not so great and they ran out of spoons. Pool was dirty and hot tub was cold!!! Was definitely expecting more than what I got from the reviews I read online. Location was ok.
Stayed 3 nights in Mar 2025

2/10 Terrible

Annette

Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Krystal

Stayed 3 nights in Mar 2025

10/10 Excellent

Mario

Liked: Staff & service, amenities, property conditions & facilities
Cleanness and the shower was extremely good
Stayed 2 nights in Mar 2025

6/10 Okay

Melissa

Traveled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Shakyia

Stayed 5 nights in Mar 2025

10/10 Excellent

Sannie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Beth

Stayed 1 night in Feb 2025

10/10 Excellent

kayla

Liked: Cleanliness, staff & service, property conditions & facilities
great service
Stayed 1 night in Jan 2025

6/10 Okay

Erin

Stayed 3 nights in Feb 2025

4/10 Poor

Ruben

Disliked: Cleanliness
Stayed 1 night in Feb 2025

6/10 Okay

Dawn

Stayed 1 night in Feb 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay at the hotel I reserved. With a large TV and a comfortable bed, the room was spacious and well-appointed. Their location was also ideal. The checkout process was swift and simple, and the staff was friendly and welcoming.
Stayed 1 night in Feb 2025

4/10 Poor

Nicole

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities

Ehh…

The floors were uneven. The bathtub had dirty stains. Housekeeping did not service our room unless we asked for it, even though we stayed multiple days.
Stayed 4 nights in Feb 2025

8/10 Good

justin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had three rooms and they charged one at A time which locked my card down till I call if they would charged it all at on time would have been better. Remote didn’t work again just like last year
Stayed 5 nights in Feb 2025

10/10 Excellent

Bobby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

2/10 Terrible

Amber

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT stay here, mold growing on the ceiling!
Stayed 2 nights in Feb 2025

8/10 Good

nicholas, euless

Traveled with partner
Liked: Amenities
It we clean and the staff was very nice.
Stayed 2 nights in Feb 2025

8/10 Good

andrew

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised by this hotel! The team is very welcoming and always willing to assist. The rooms are kept up nicely. During my prolonged stay, the laundry facilities were invaluable, and the daily housekeeping service was effective.
Stayed 1 night in Feb 2025

10/10 Excellent

Jewell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this hotel was fantastic. The housekeeping team performs a great job, and the rooms are comfortable and neat. The fitness centre was a huge treat, and the in-room microwaves were a wonderful addition.
Stayed 1 night in Feb 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel exceeded my expectations.The staff was nice, and the room was unexpectedly large. A excellent choice for budget tourists.
Stayed 1 night in Feb 2025

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They made picking a hotel for my trip very simple! The search filters were useful, and I received an excellent offer. I will absolutely use them again.
Stayed 1 night in Feb 2025

10/10 Excellent

Raoul

Stayed 3 nights in Jan 2025

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything, including the room and breakfast, exceeded our expectations. The staff was incredibly enthusiastic and went out of their way to make our stay memorable. We can't wait to book again!
Stayed 1 night in Jan 2025