Quality Inn I-10 East near Frost Bank Center

2.5 star property

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Photo gallery for Quality Inn I-10 East near Frost Bank Center

Premium bedding, down comforters, pillowtop beds, in-room safe
Lobby sitting area
Check-in/check-out kiosk
Exterior
Free daily buffet breakfast

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
3939 E Houston St, San Antonio, TX, 78220
  • Frost Bank Center
    ‪17 min walk‬
  • Freeman Coliseum
    ‪19 min walk‬
  • River Walk
    ‪7 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪17 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn I-10 East near Frost Bank Center

Hotel in Arena District
This hotel features coffee/tea in a common area, a seasonal outdoor pool, and laundry facilities. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and a TV in a common area.
Quality Inn I-10 East near Frost Bank Center offers 54 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 40-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.
Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a seasonal outdoor pool, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site.

Quality Inn I-10 East near Frost Bank Center has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The seasonal pool will be open from March 01 to October 01
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Travelodge AT&T Center I10
Travelodge AT&T Center I10 East
Travelodge AT&T Center I10 Hotel
Travelodge AT&T Center I10 Hotel East
Travelodge AT&T Center I10 East Hotel San Antonio
Travelodge AT&T Center I10 East Hotel
Travelodge AT&T Center I10 East San Antonio
Travelodge San Antonio ATT Center I-10 East Hotel
Travelodge ATT Center I-10 East Hotel
Travelodge San Antonio ATT Center I-10 East
Travelodge ATT Center I-10 East
Quality Inn San Antonio
Quality San Antonio
Quality I-10 East AT&T Center San Antonio
Quality I-10 East AT&T Center
Quality I 10 Frost Bank Center
Quality Inn I 10 East near AT T Center
Quality Inn I 10 East near Frost Bank Center
Quality Inn I-10 East near Frost Bank Center Hotel
Quality Inn I-10 East near Frost Bank Center San Antonio
Quality Inn I-10 East near Frost Bank Center Hotel San Antonio

Quality Inn I-10 East near Frost Bank Center Reviews

Reviews

6.8
Rating 10 - Excellent. 279 out of 950 reviews
Rating 8 - Good. 235 out of 950 reviews
Rating 6 - Okay. 157 out of 950 reviews
Rating 4 - Poor. 115 out of 950 reviews
Rating 2 - Terrible. 164 out of 950 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Omar

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Hotel was not the worse but definitely no where worth the 130 I paid to stay a night. I was told on Expedia that I would need to pay a deposit of $50 when arriving and ended up being charged $100. Next I get to the room and two of the towels are dirty, I open the fridge and there is a whole 12 pack of beer from wherever previously stayed there.The restroom toilet was broken and would only flush after flushing twice, towel hanger was completely broken. Clearly this room was not ready to be rented out.
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

4/10 Poor

Marc

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just go somewhere else

Safety lock was broken on door, lights flickered constantly, bathroom was super small with no vent and $100 security deposit.
Stayed 1 night in Mar 2025

10/10 Excellent

Cainan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

marvin

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
AC did not work right and was hot all night
Stayed 1 night in Mar 2025

4/10 Poor

Shana

Business traveler
Disliked: Property conditions & facilities
When you get there, it isn’t a 50$ deposit, it’s actually a 100$. But the staff was understanding so they instantly charged me 50$ as the hold instead. The bottom lock on the door was there but the typical latch up top was taken off. Not sure why but it kind of through me off. There is food around and close to Fort Sam Houston. Not bad for 50$ for one night. Breakfast was included as well.
Stayed 1 night in Mar 2025

6/10 Okay

Jesse

Stayed 2 nights in Feb 2025

6/10 Okay

Brandon

Liked: Property conditions & facilities
Disliked: Staff & service
Check in was a nightmare. They didnt see the reservation fpr a 2nd room and overcharged us.
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Stayed 1 night in Feb 2025

2/10 Terrible

Brittany

Traveled with group
Disliked: Staff & service, property conditions & facilities

Wouldn’t recommend

We got there & it was in the 30s, heat was completely off & the water was shut off with no warning. We could see our breathe inside the room! Had to call the front desk & he came up to turn the main water back on. Later discovered it was off because it leaks everywhere & the carpet was soaked by night 2 (see discoloration in photo). Room was decent looking but the curtains had red stains all over them. Sink water had one temperature & it was scorching hot. Smoke alarm also started randomly going off. Requested help & it took over an hour to get it. Man came in & climbed on the rolling chair to replace it…it wouldn’t screw in so he just unplugged it. Housekeeping also broke the security lock latch after slamming on the door (with the do not disturb sign on it) because the door was latched (see photo). Her excuse was “no English”. Would never recommend this hotel! Waste of money.
Stayed 3 nights in Feb 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This place should not be licensed...

We rented this hotel because it was close to the SA Rodeo and we didnt want go deal with parking. Upon arrival at the hotel the first thing we saw was pages of peoples names and license plates etc. I asked the guy if we could check in early. He said we had to pay a deposit and then 20 plus tax for early checkin. We asked why we had to pay the 100 for a deposit because we had already paid for our room he said it was normal. We got keycards for our room and they didnt work. After we finally got one that did we went in the room. It was very hot, smelled horrible and had gross stains. We turned ac on and went to get suitcase. Came back in and ac was off. We turned it back on and left because we had family waiting. We returned at almost midnight to find a very hot room. We called the front desk. He asked us a bunch of questions like we didnt know how to use an ac. He said he would be there shortly. After 15 min. I went to get ice and find out where he was. He finally showed up and tried the ac and then said he had no other rooms. We told him we just wanted a refund. He said we could deal with it in the morning. We contacted hotels.com who tried to speak with the hotel. They said the call was "dropped". We again asked the desk guy for the manager. He told us he was calling police. We asked that he please do. He refused and told us to leave the property. We were told by hotels.com that we will receive no refund of any kind.
Stayed 1 night in Feb 2025

8/10 Good

Valeria

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Their breakfast in the mornings wasnt so great
Stayed 2 nights in Feb 2025

6/10 Okay

Lauren

Stayed 1 night in Feb 2025

8/10 Good

Monica

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this area because it was close to the venue we were attending, everything else was fine, just the area wasn't the best
Stayed 2 nights in Feb 2025

8/10 Good

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

KIBWE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GOOD

Stayed 2 nights in Feb 2025

2/10 Terrible

ashley, donna

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk rep was not friendly and the rooms smelled awful!
Stayed 1 night in Jan 2025

8/10 Good

StevO

Liked: Cleanliness, property conditions & facilities
Easy access off of I 10
Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Sarai

Stayed 1 night in Jan 2025

8/10 Good

Julio César

Liked: Cleanliness
Disliked: Staff & service
.
Stayed 2 nights in Jan 2025

10/10 Excellent

mustafa

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good
Stayed 3 nights in Jan 2025

10/10 Excellent

mustafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean quiet comfortable
Stayed 1 night in Jan 2025

10/10 Excellent

mustafa

Liked: Cleanliness, staff & service, amenities
Everything is good
Stayed 1 night in Jan 2025

8/10 Good

VILIULFO DE LA

Liked: Staff & service
Limit breakfast poor
Stayed 1 night in Jan 2025