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The Westin San Antonio North

4.0 star property

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Photo gallery for The Westin San Antonio North

Exterior
Indoor pool, outdoor pool
Exterior
Room, 1 King Bed | Premium bedding, down comforters, in-room safe, desk
Daily buffet breakfast (USD 18.95 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Pet friendly

Explore the area

Map
9821 Colonnade Blvd, San Antonio, TX, 78230
  • Huebner Oaks
    ‪5 min drive‬
  • University of Texas Health and Science Center at San Antonio
    ‪5 min drive‬
  • USAA Corporate Office Headquarters
    ‪5 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed | Living area | 42-inch LCD TV with cable channels, TV

Executive Room, 1 King Bed with Sofa bed

  • 410 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

The Westin San Antonio North

Hotel in Vance Jackson
An indoor pool, an outdoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
The Westin San Antonio North offers 326 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool and an outdoor pool, The Westin San Antonio North provides a hot tub and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

A 24-hour business center is on site. Event facilities measuring 24979 square feet (2321 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

The Westin San Antonio North is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Bolo's - This restaurant serves breakfast and lunch.
Lobby Bar - Onsite lobby lounge. Open daily.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10.83 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 18.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Bolo's
  • Lobby Bar

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • Indoor pool
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 24,979 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • In a state park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bathtub
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Grab bar in bathtub (36 inches high)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 19 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1984
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per stay
  • Destination fee: USD 0.75 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 18.95 per person
  • Self parking fee: USD 10.83 per night
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Hotel Omni San Antonio
Omni Hotel Colonnade
Omni Hotel Colonnade San Antonio
Omni Hotel San Antonio Colonnade
Omni San Antonio
Omni San Antonio Colonnade
Omni San Antonio Hotel
Omni San Antonio Hotel Colonnade
San Antonio Colonnade
San Antonio Omni Colonnade Hotel
Omni Colonnade
The Westin Antonio Antonio
San Antonio Colonnade Hotel
The Westin San Antonio North Hotel
Omni San Antonio Hotel at the Colonnade
The Westin San Antonio North San Antonio
The Westin San Antonio North Hotel San Antonio

The Westin San Antonio North Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 616 out of 1006 reviews
Rating 8 - Good. 171 out of 1006 reviews
Rating 6 - Okay. 104 out of 1006 reviews
Rating 4 - Poor. 53 out of 1006 reviews
Rating 2 - Terrible. 62 out of 1006 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Ali

Stayed 1 night in Oct 2024

8/10 Good

Andrea

Stayed 1 night in Oct 2024

8/10 Good

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with stay
Lovely hotel, staff was great!
Stayed 1 night in Aug 2024

6/10 Okay

Carlos

Traveled with partner
Liked: Staff & service
The property is outdated and needs to be renovated. Elevators are old and tired looking and give you the feel they can just stop working at any moment. The hotel room carpet is stained throughout; bathroom fixtures are old and loose; the couch in the room barely has enough cushion to sit on. The hotel is centrally located and the staff is friendly but unfortunately the hotel ambiance and charm it once had is now gone.
Stayed 2 nights in Oct 2024

10/10 Excellent

Herlinda

Liked: Cleanliness
Awesome hotel. Excellent customer service
Stayed 1 night in Oct 2024

4/10 Poor

Craig, New York

Business traveler
Liked: Cleanliness
Limited dining. Long waits on the phone. Poor wifi
Stayed 1 night in Oct 2024

10/10 Excellent

Cristian

Stayed 3 nights in Oct 2024

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Judy

Liked: Cleanliness, staff & service
needs updating. down grade from being an Omni
Stayed 2 nights in Oct 2024

10/10 Excellent

Lyle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an incredible experience. I plan on doing it again very soon.
Stayed 1 night in Oct 2024

2/10 Terrible

Kruger J.

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing good to say
Stayed 2 nights in Jul 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Date Night
Good place to just relax and unwind.
Stayed 1 night in Oct 2024

10/10 Excellent

Heather

Stayed 2 nights in Oct 2024

10/10 Excellent

A.

Liked: Cleanliness, staff & service, amenities
Great job.
Stayed 2 nights in Oct 2024

10/10 Excellent

doris

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff went above and beyond to help my husband who is disabled. our room was really, really nice and the bed!!! we had the best night's sleep ever. it was sooooooooooooooo comfortable. i love the aroma of the hotel lobby. White Tea....it was most heavenly.
Stayed 1 night in Oct 2024

10/10 Excellent

Lilliana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay!
The stay was so nice! Quiet, amenities were awesome! Room was clean and so comfortable and cozy! Can’t wait for our next stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Zulema, Houston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Westin's always live up to their standards. Slightly older hotel but still great beds and cozy rooms.
Stayed 1 night in Oct 2024

10/10 Excellent

Ruben

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Deisy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Look different old small noise no microwave No iron . Connecting rooms look no safe .
Stayed 1 night in Oct 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Crystal

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The property is well kept and clean. The staff was nice and attentive. Nice indoor pool. It is just an older hotel with dark wood and colors. Needs some updates. Free WiFi only for members.
Stayed 2 nights in Oct 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff. Perfect location for dining and shooting along IH10.
Stayed 1 night in Oct 2024

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities
Would like to see upgraded power sources like USB.
Stayed 1 night in Oct 2024