hotwire

Overview of Hyatt Regency San Antonio Riverwalk

Photo gallery

Featured Image
Outdoor pool
Outdoor pool
View from Room
Premium bedding, down comforters, pillowtop beds, in-room safe

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Air Conditioning
  • Laundry
  • Free WiFi
  • Pool
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Explore the area

    Popular LocationRiver Walk2 min walk
    Popular LocationAlamo4 min walk
    Popular LocationAztec on the River (Aztec Theater)5 min walk
    AirportSan Antonio, TX (SAT-San Antonio Intl.)13 min drive

Rooms are unavailable for your trip dates on Hotwire. Try new dates to check availability.

Change Search

About this area

San Antonio

Hyatt Regency San Antonio Riverwalk is located on the riverwalk and in an area with good shopping. Market Square and Pearl District are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore River Walk and Japanese Tea Gardens. Witte Museum and San Antonio Zoo and Aquarium are not to be missed. Looking to get your feet wet? Boat tours and swimming adventures can be found near the property. Guests appreciate the hotel's location for the sightseeing.
Popular Location

What's nearby

  • River Walk - 2 min walk
  • Alamo - 4 min walk
  • Aztec on the River (Aztec Theater) - 5 min walk
  • Henry B. Gonzalez Convention Center - 6 min walk
  • La Villita - 7 min walk

Getting around

  • San Antonio Station - 18 min walk
  • AirportSan Antonio Intl. Airport (SAT) - 13 min drive

Restaurants

  • Q Kitchen | Bar – Restaurant with a bar. Serves breakfast and dinner on select days.

About this property

Hyatt Regency San Antonio Riverwalk

A restaurant, an outdoor pool, and a 24-hour health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite. All 629 rooms offer free WiFi and free wired Internet, LED TVs with satellite channels, and comforts like pillowtop beds and premium bedding. Other amenities available to guests include iPod docks, refrigerators, and coffee makers.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of GBAC STAR (Hyatt)
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: USD 38 per night
  • Valet parking: USD 49 per night
  • Electric car charging station
  • Parking height restrictions apply

Food and drink

  • Full breakfast available for a fee 6:30 AM–11:30 AM on weekdays and 6:30 AM–noon on weekends: USD 15-25 for adults and USD 6-15 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar

Things to do

  • 24-hour health club
  • Outdoor pool
  • Shopping

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Meeting rooms
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Linens
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 65-inch LED TV
  • Cable/satellite channels
  • iPod dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone

Policies

Check-in

Check-in from 3 PM - 2 AM
Early check-in subject to availability
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 25.00 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 2.54 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 25 for adults, USD 6 and USD 15 for children (approximately)
  • Self parking fee: USD 38 per night (in/out privileges)
  • Valet parking fee: USD 49 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 25.00 per stay
  • Service fee: USD 3 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
4.4
Excellent
5 - Excellent
902
4 - Good
346
3 - Okay
117
2 - Poor
50
1 - Terrible
31

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel
Definitely recommend is hotel. Grate stuff throughout the hotel
Stayed 1 night in Aug 2020

2/5 Poor

Traveled with family
Happy face iconLiked: Cleanliness
Sad face IconDisliked: Room comfort
Stayed 2 nights in Aug 2020

2/5 Poor

Business traveler
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Room comfort
Refridgerator didn't work. Repair man came to fix it quick. Next morning it was barely cooling. Had to throw food away. AC was not able to keep room cold. Bed was Drenched in sweat the next morning. I called for AC to be fixed. Left hotel for meetings. It was raining outside. Got back at 5pm and room was not cleaned. I called front desk and i told them the bed needed to changed because i sweat the whole night because ac didn't work. They said we're sorry but bc of covid we won't have house keeping services and apologize. Room was cooler but ended up being bc it was raining and over cast. Ac didn't work the 2nd night either. I asked at least for clean towels. Came back from work and they were just laying on the floor in the hallway. For 170$/night service should have been much better. But hotel was very clean and front desk did try to help each time i called.
Stayed 2 nights in Aug 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
LEFT_FULLBLEED_ONE_HALF

Get the Hotwire app and reinvent the way you book travel

  • Last-minute adventures: booking a trip on the fly just got easier
  • 24/7 savings: exclusively negotiated Hot Rate Hotels, Cars, and Flights
  • On-the-go info: find all your trip details in one place

Text yourself a download link