Hyatt Regency San Antonio Riverwalk

4.0 star property

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View from property
Terrace/patio
Exterior
Exterior
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Pet friendly

Explore the area

Map
123 Losoya St, San Antonio, TX, 78205
  • River Walk
    ‪2 min walk‬
  • Alamo
    ‪3 min walk‬
  • Henry B. González Convention Center
    ‪7 min walk‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪16 min drive‬

Room options

Room, 2 Queen Beds, View (Alamo View)

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (High Floor)

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, River View

  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (High Floor)

  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

Atrium, Suite

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, View (Alamo View)

  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Accessible (Shower)

  • Sleeps 4
  • 2 Double Beds

Presidential Suite

  • Sleeps 6
  • 1 King Bed

Room, 1 King Bed

  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

Regency, Suite

  • 728 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Room, 1 King Bed, Accessible (Shower)

  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

Suite (Riverbend)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

Room, 1 King Bed, Corner

  • 440 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • 322 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, River View

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hyatt Regency San Antonio Riverwalk

4-star hotel in Downtown San Antonio
This smoke-free hotel features 2 restaurants, a full-service spa, and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge, and a conference center are onsite. Housekeeping is available on request.
Hyatt Regency San Antonio Riverwalk offers 629 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
In addition to a full-service spa, Hyatt Regency San Antonio Riverwalk features an outdoor pool and a 24-hour health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 43 square feet (4 square meters) include a conference center. This eco-certified hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Hyatt Regency San Antonio Riverwalk is a smoke-free property.

Full breakfasts are available for a surcharge between 6:30 AM and 11:30 AM on weekdays.
Q Kitchen | Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
MKT Place - This coffee shop serves light fare only. Open daily.
Sauced on Losoya - This café serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (USD 47 per night; includes in/out privileges)
  • Valet parking on site (USD 59 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:30 AM on weekdays and 6:30 AM to noon on weekends; USD 15 to 25 for adults and USD 6 to 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • MKT Place
  • Q Kitchen | Bar
  • Sauced on Losoya

Things to do

  • 24-hour health club
  • Full-service spa
  • Outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference center (43 square feet of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • On the riverwalk
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 16 floors
  • Ballroom
  • Banquet hall
  • Built in 1981
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 100 per pet, per week, plus a deposit of USD 100 per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.00 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 29.25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 to 25 for adults, and USD 6 to 15 for children
  • Self parking fee: USD 47 per night (in/out privileges)
  • Valet parking fee: USD 59 per night (in/out privileges)
  • Pet deposit: USD 100 per week
  • Pet fee: USD 100 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.00 per stay
  • Service fee: USD 3 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Regency Hotel Riverwalk
Hyatt Regency Riverwalk
Hyatt Riverwalk
Riverwalk Hyatt
Hyatt Regency Riverwalk Hotel San Antonio
Hyatt Regency Riverwalk Hotel
Hyatt Regency Riverwalk San Antonio
Hyatt Regency San Antonio Riverwalk Hotel
Hyatt Regency San Antonio Hotel
San Antonio Hyatt Regency

Hyatt Regency San Antonio Riverwalk Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1186 out of 1708 reviews
Rating 8 - Good. 284 out of 1708 reviews
Rating 6 - Okay. 106 out of 1708 reviews
Rating 4 - Poor. 57 out of 1708 reviews
Rating 2 - Terrible. 75 out of 1708 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jose, McAllen

Liked: Amenities, property conditions & facilities
Loved it
Stayed 1 night in Nov 2024

10/10 Excellent

luis, miami

Stayed 2 nights in Sep 2024

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Vasiliy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Great location. Clean, good reastarants, nice rooms,bedding.
Stayed 2 nights in Dec 2024

10/10 Excellent

Diane

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SATISFIED Customer
From check in to check out we received excellent friendly service. The staff were GREAT!! Terrific location. Couldn’t ask for more. Will definitely be returning.
Stayed 2 nights in Dec 2024

8/10 Good

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
there was a daily $25 “destination fee” included in the hotel fee which did not make any sense to me…
Stayed 2 nights in Nov 2024

8/10 Good

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how nice this hotel was. The only thing that we would change is having a coffee station somewhere. If you don't want coffee in your room, you have to go to the restaurant and in my life I have never had slower service to get a cup of coffee. Then we have to go find the waiter to pay because he never came back.
Stayed 2 nights in Nov 2024

10/10 Excellent

Helder

Liked: Cleanliness, staff & service, property conditions & facilities
Great, centrallly located hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Lucy

Disliked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

RYOSUKE, Houston

Stayed 1 night in Nov 2024

10/10 Excellent

Amie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids loved it
Stayed 4 nights in Nov 2024

2/10 Terrible

Mohamed Khalid

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Audrey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Nov 2024

8/10 Good

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Ac unit wasn't working properly but other than that
Stayed 2 nights in Nov 2024

10/10 Excellent

RONEN ZEEV

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Vacation
Just perfect in everyhing aspect, friendly staff, excellent breakfast. Car parking was a little much, but either than that was wonderful.
Stayed 2 nights in Nov 2024

8/10 Good

Sudipto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There is bo free breakfast even if the booking say
Stay was fine. There was confusion regarding free breakfast. Its not really free but more like have a max limit of 20 usd per person. So that should have been mentioned. In the end paid 60 usd per day for breakfast although booked with free breakfast. That left a bitter taste. Hyatt blamed Hotel.com for the confusion. Looks like a recurring problem.
Stayed 2 nights in Nov 2024

6/10 Okay

John

Traveled with family
Liked: Cleanliness
Limited dining. Really not worth the money. Average experience.
Stayed 4 nights in Nov 2024

6/10 Okay

Chris and Roxanne

Liked: Cleanliness, room comfort
Disliked: Staff & service
Air conditioner was not working when we checked in, and it took quite awhile to get fixed and room to cool off. At check out we were charged a $25 destination fee per day, when asked what this was far, we were told it was for discounts for our trip that we should have been offered at check in, we had to pay the fee and had not been offered the discounts at check in.
Stayed 4 nights in Nov 2024

10/10 Excellent

Piruz

Stayed 3 nights in Oct 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to where I needed to be.
Stayed 2 nights in Oct 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the heart of the Riverwalk. Nothing not to like!!!!
Stayed 2 nights in Nov 2024

2/10 Terrible

Blake

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Nov 2024

10/10 Excellent

Vialli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Jayonna M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect access to the riverwalk. Valet was phenomenal.
Stayed 4 nights in Nov 2024