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Hyatt Regency Hill Country Resort & Spa

4.0 star property

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3 outdoor pools, cabanas (surcharge), sun loungers
Lobby
Terrace/patio
2 bars/lounges, cocktail bar
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk

Explore the area

Map
9800 Hyatt Resort Dr, San Antonio, TX, 78251
  • San Antonio SeaWorld
    ‪6 min drive‬
  • Aquatica San Antonio Waterpark
    ‪9 min drive‬
  • Lackland Air Force Base
    ‪17 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Patio

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Patio

8.0 out of 10
Very good
(3 reviews)
  • 237 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Patio (Preferred)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Patio (Preferred)

10.0 out of 10
Exceptional
(2 reviews)
  • 237 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(22 reviews)
  • 237 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Patio (Preferred)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Patio (Preferred)

10.0 out of 10
Exceptional
(4 reviews)
  • 237 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

8.6 out of 10
Excellent
(11 reviews)
  • 237 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Accessible (Shower)

9.6 out of 10
Exceptional
(7 reviews)
  • 237 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

9.6 out of 10
Exceptional
(36 reviews)
  • 237 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Patio (Hill Country, Preferred)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, Patio (Hill Country, Preferred)

  • 237 sq ft
  • Sleeps 8
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Patio

Premium bedding, pillowtop beds, in-room safe, desk

Suite, Patio

  • 237 sq ft
  • Sleeps 8
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Balcony

9.2 out of 10
Wonderful
(25 reviews)
  • 238 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Balcony (Hill Country)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, Balcony (Hill Country)

  • 237 sq ft
  • Sleeps 8
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Balcony

8.8 out of 10
Excellent
(14 reviews)
  • 238 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Patio

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Patio

8.0 out of 10
Very good
(7 reviews)
  • 237 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Hill Country)

Premium bedding, pillowtop beds, in-room safe, desk

Suite (Hill Country)

  • 237 sq ft
  • Sleeps 8

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About this property

Hyatt Regency Hill Country Resort & Spa

4-star hotel in Far West Side
This hotel features 5 restaurants, 3 outdoor pools, and a golf course. WiFi in public areas is free. Additionally, free water park access, 2 bars/lounges, and a 24-hour fitness center are onsite.
Hyatt Regency Hill Country Resort & Spa offers 500 accommodations with iPod docking stations and video-game consoles. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, designer toiletries, and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can play rounds at the 27-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. 3 outdoor swimming pools and 3 hot tubs are on site. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.
Hyatt Regency Hill Country Resort & Spa features a golf course, a complimentary water park, 3 outdoor swimming pools, and 3 hot tubs. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 74002 square feet (6875 square meters) include conference space. This family-friendly hotel also offers a children's pool, a 24-hour fitness center, and a sauna. Guests can use the indoor pool at a partner property. Onsite parking is available (surcharge), along with a car charging station.

Hyatt Regency Hill Country Resort & Spa has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Antlers Lodge - This restaurant serves dinner only.
Charlie's Long Bar - This restaurant serves dinner and light fare. Open daily.
Springhouse Cafe - This restaurant serves breakfast, lunch, dinner, and light fare. Open daily.
General Store - Onsite coffee shop. Open daily.
Woodbine Lobby Bar - Onsite cocktail bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 12 to 25 per person
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Antlers Lodge
  • Charlie's Long Bar
  • General Store
  • Springhouse Cafe
  • Woodbine Lobby Bar

Things to do

  • 24-hour gym
  • 27-hole golf course
  • 3 hot tubs
  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free water park
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Golf driving range
  • Hiking/biking trails
  • Indoor pool (guest access)
  • Lazy river
  • Outdoor tennis court
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Shopping
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Access to nearby indoor pool
  • Arcade/game room
  • Children's pool
  • Fenced pool
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Playground
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 74,002 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1993
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium digital channels
  • iPod dock
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges USD 4.13 for credit card payments
Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 4.13 per accommodation, per night
  • Resort fee: USD 52.54 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 12 to 25 per person
  • Self parking fee: USD 25.00 per night (in/out privileges)
  • Valet parking fee: USD 45.00 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per day
  • Credit card charges are subject to a surcharge of USD 4.13

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Country Hill Resort
Hill Country Hyatt
Hill Country Hyatt Resort
Hill Country Resort
Hyatt Hill Country
Hyatt Regency Hill Country
Hyatt Regency Hill Country Resort
Hyatt Regency Hill Country Resort San Antonio
Hyatt Regency Hill Country San Antonio
Regency Country
Hyatt Hill Country Resort San Antonio
Hyatt Hill Country San Antonio
Hyatt Regency Hill Country Hotel San Antonio
Hyatt Regency Hill Country Resort Spa

Hyatt Regency Hill Country Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 634 out of 1008 reviews
Rating 8 - Good. 192 out of 1008 reviews
Rating 6 - Okay. 84 out of 1008 reviews
Rating 4 - Poor. 58 out of 1008 reviews
Rating 2 - Terrible. 40 out of 1008 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hailee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an absolutely wonderful experience. Since we came around the holidays it was nice to see all the different activities they had. From s’mores in the lobby to Christmas with Santa. Will definitely recommend and come back
Stayed 3 nights in Dec 2024

10/10 Excellent

Sean

Stayed 2 nights in Nov 2024

10/10 Excellent

Giselle

Stayed 2 nights in Aug 2024

10/10 Excellent

Ritchie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing ambiance and great customer service!
Stayed 1 night in Nov 2024

10/10 Excellent

Isai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Resort.. Highly recommended!!
Stayed 2 nights in Nov 2024

8/10 Good

Bryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
It started out bad/good. They had over sold their King size rooms and offered to upgrade us to a patio or balcony Jr. suite with two double beds for no charge. We elected to stay with our original King size reservation. They had no King size rooms so they upgraded us free of charge to a beautiful King size suite. This was great. The facility was beautiful. The only problem that we experienced is that we requested a late check out and they gave us a 12:00 check out. So Sunday morning I ran some errands and went back to our room and it was filled with cleaning staff at 10:45.
Stayed 2 nights in Nov 2024

10/10 Excellent

Julia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice !!!
Stayed 1 night in Nov 2024

10/10 Excellent

Taft

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room and the property maintenance was great! We hope to bring back our family ways in a future trip.
Stayed 2 nights in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Eliseo

Liked: Cleanliness, staff & service
Nice hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Karina

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience
Stayed 2 nights in Nov 2024

10/10 Excellent

brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and efficient valet
Stayed 1 night in Nov 2024

10/10 Excellent

mike

Stayed 2 nights in Sep 2024

10/10 Excellent

Patricia

Stayed 2 nights in Nov 2024

4/10 Poor

Christen

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property itself wasn't bad. The room I was assigned was nice and big and even clean with a view or garden green with doors to walk out and enjoy which was great! *Tiny Shower - BUT in such a large room the shower was tiny (ti-i-neee). And there was a seat in it that could not be moved. I could barely navigate, therefore it took me twice and long and probably twice the amount of water to shower because I could barely move. * Ice Machine RIGHT next door - I could hear the motor (or something "humming" all night long. * Construction - On the second morning I was awoken by the sound of banging...then drilling. I look out and there are roughly 10 men standing around watching one guy make noise. I have no problem with maintenance but it would have been nice to have a courtesy warning. That said - I would return to try again if I'm ever in the area but I now know I need to be vigilant with questions about the room - How BIG (or small) is the shower stall? Are all amenities available? Is the assigned room in a loud zone/construction area??? Hope this helps improve for others
Stayed 2 nights in Nov 2024

2/10 Terrible

marisel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay to participate in the STCH Ministries golf tournament.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cristella

Traveled with family
Very clean and helpful there was no need to leave the resort if you just want to stay and relax they have everything from food to activities all weekend
Stayed 2 nights in Oct 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service
The resort was under construction which we did not know about. That meant the Golf course and the Spa did not have all areas available for use. Another issue for us was the pets in the dining areas. Out in the patio is fine, but why inside?
Stayed 3 nights in Oct 2024

10/10 Excellent

Rebecca

Stayed 1 night in Sep 2024

10/10 Excellent

Reyaan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Wayne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort to come and stay at. Very safe !!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Olivia

Stayed 1 night in Sep 2024

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a burnout San Antonio couple, we really needed a quiet getaway with a view to recharge. Heaven with the Front Desk did absolutely everything she could to accommodate us! Such a nice experience. Planning on coming back for a family staycation soon!
Stayed 2 nights in Oct 2024

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2024