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Hyatt Place San Antonio-Northwest/Medical Center

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Place San Antonio-Northwest/Medical Center

42-inch flat-screen TV with cable channels, TV, pay movies
Restaurant
42-inch flat-screen TV with cable channels, TV, pay movies
Lobby sitting area
42-inch flat-screen TV with cable channels, TV, pay movies

Reviews

8.0 out of 10

Very good

Popular amenities

  • Restaurant
  • Breakfast included
  • Bar
    Bar
  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping

Explore the area

Map
4303 Hyatt Place Drive, San Antonio, TX, 78230
  • Huebner Oaks
    2 min drive
  • USAA Corporate Office Headquarters
    3 min drive
  • Methodist Healthcare
    5 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    16 min drive

Room options

View all photos for Room, 2 Double Beds (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds (High Floor)

  • 450 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Roll-in Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible (Roll-in Shower)

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Multiple Beds

In-room safe, desk, blackout drapes, iron/ironing board

Room, Multiple Beds

  • 450 sq ft
  • Sleeps 6
  • 2 Twin Beds

View all photos for Room, 1 King Bed (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed (High Floor)

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Front of property

La Quinta Inn & Suites by Wyndham San Antonio Medical Ctr NW

Pool
Hot Tub
Breakfast included
Parking included
4.3 out of 5, Excellent, (2144)
The price is $89
per night
$106 total
includes taxes & fees
Dec 8 - Dec 9
La Quinta Inn & Suites by Wyndham San Antonio Medical Ctr NW

About this property

Hyatt Place San Antonio-Northwest/Medical Center

3-star hotel in Vance Jackson
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hyatt Place San Antonio-Northwest/Medical Center offers 126 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hyatt Place San Antonio-Northwest/Medical Center features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 2250 square feet (209 square meters) include conference space. This business-friendly hotel also offers concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services. Complimentary self parking is available on site.

Hyatt Place San Antonio-Northwest/Medical Center is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Hyatt Place San Antonio-Northwest/Medical Center has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,250 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 10.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 1.22 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 10.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Hotel San Antonio-Northwest
Hyatt Place San Antonio-Northwest
Hyatt Place San Antonio-Northwest Hotel San Antonio
Hyatt Place San Antonio-Northwest Hotel
Hyatt Place San Antonio-Northwest Hotel San Antonio
Hyatt Place San Antonio-Northwest Hotel
Hyatt Place San Antonio-Northwest San Antonio
Hyatt Place San Antonio-Northwest
Hyatt Place San Antonio-Northwest/Medical Center Hotel
Hyatt Place San Antonio-Northwest/Medical Center San Antonio
Hotel Hyatt Place San Antonio-Northwest/Medical Center
Hyatt Place San Antonio-Northwest/Medical Center San Antonio
Hyatt Place San Antonio Northwest/Medical Center
Hyatt Place Antonio Northwest

Hyatt Place San Antonio-Northwest/Medical Center Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 463 out of 1003 reviews" "
Rating 8 - Good. 238 out of 1003 reviews" "
Rating 6 - Okay. 128 out of 1003 reviews" "
Rating 4 - Poor. 92 out of 1003 reviews" "
Rating 2 - Terrible. 82 out of 1003 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Javier

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool size, depth range from 3 to 6 feet.
Stayed 1 night in Aug 2024

10/10 Excellent

Hilda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Latoya

Traveled with family and small children
Disliked: Property conditions & facilities
Need more then 1 elevator and more choices for breakfast
Stayed 1 night in Aug 2024

8/10 Good

JoAnna

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Deshawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Greta stay
Stayed 1 night in Jul 2024

8/10 Good

Khalil

Stayed 3 nights in Jul 2024

8/10 Good

Marlo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were renovations being done, only one elevator was working. Breakfast was ok it was very crowded.
Stayed 1 night in Jul 2024

10/10 Excellent

Juana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Jacquelyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Christopher

Stayed 1 night in Jul 2024

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Edgar

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experiencia no vayan
Horrible hotel, sucio, malas instalaciones, los 3 dias que estuvimos no funciono el unico elevador que funcionaba y estaba en el sexto piso, una porqueria, el baño chorreaba los liquidos por debajo de la taza del baño, una porqueria
Stayed 2 nights in Jul 2024

8/10 Good

melissa

Stayed 2 nights in Jul 2024

6/10 Okay

melissa

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Elevator down
we usually stay here most of the time while in San Antonio. However, this time the elevators were down. Which was an inconvenience since I had a broken foot. I had to be help down the stairs from the 4th floor. It would have been helpful to know prior to arrival, we could have asked for a 1st level room
Stayed 1 night in Jul 2024

8/10 Good

Jacob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay. Only problem was the elevators one was getting redone so only had one elevator in service. But other than that a great stay.
Stayed 3 nights in Jul 2024

10/10 Excellent

FRANSISKA

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

jess

Stayed 3 nights in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Just ok.
Room was clean and beds were average but this hotel is undergoing renovations so there was only one elevator and it was a long wait, plus it sounded and looked like it was going to stop working any minute. The renovations seem hasty and not well done - at first glance the room was fine but the bathroom door paint was already chipping quite a bit, the new towel holder was falling out of the wall, the new faucet hits the mirror when you turn on the water. The hallways are in dire need of renovation, but hopefully they slow down and do a better job. There were only 2 towels in a room for 6 people so I had to go get more. No linens for the pull out bed so I had to go get them. No towels at the pool - had to ask. Breakfast was disappointing - eggs and sausage were not good. Would have loved more fruit or some yogurt. The woman in charge of breakfast was very kind though. Overall it was not as nice as expected but it was at least clean and comfortable enough for a one night stay.
Stayed 1 night in Jul 2024

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Latonia

Stayed 1 night in Jul 2024

2/10 Terrible

Rene

Traveled with family
Disliked: Staff & service
Poor Service
For such a large Hotel, only 1 elevator was working which was a big inconvenience. The food was also terrible, all the cereals were stale. The eggs and sausage were cold. My room was also dirty, stained sheets and hair in my shower.
Stayed 1 night in Jul 2024

10/10 Excellent

Agustin

Liked: Cleanliness
Stayed 4 nights in Jul 2024

2/10 Terrible

Mike

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I called for an early check in and was told the room was ready. When we arrived I was told the Internet was down and we could not check in, come back around 3, which was regular check in time. We came back at 3 and were told the Internet was still down and we could not check in. Apparently it was a city wide provider issue. However, the staff was not able to get us into a room. I find it hard to believe that Hyatt has no back up plan for this sort of problem. They could not cancel our reservation either. We went around the corner to another hotel, that did not have Internet either, but they had no problem getting us into a room.
Stayed 2 nights in Jul 2024

10/10 Excellent

Adalberto, San antonio

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A bench to sit was remove like a month ago and is where we spend time outside smoking
Stayed 1 night in Jul 2024