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Hyatt Place San Antonio-Northwest/Medical Center

3.0 star property

Choose dates to view prices

Photo gallery for Hyatt Place San Antonio-Northwest/Medical Center

Lobby sitting area
42-inch flat-screen TV with cable channels, TV, pay movies
42-inch flat-screen TV with cable channels, TV, pay movies
Exterior
Free daily buffet breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Housekeeping

Explore the area

Map
4303 Hyatt Place Drive, San Antonio, TX, 78230
  • USAA Corporate Office Headquarters
    ‪15 min walk‬
  • South Texas Medical Center
    ‪4 min drive‬
  • Six Flags Fiesta Texas
    ‪8 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 2 Double Beds (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds (High Floor)

8.6 out of 10
Excellent
(42 reviews)
  • 450 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Roll-in Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible (Roll-in Shower)

9.0 out of 10
Wonderful
(9 reviews)
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(50 reviews)
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Multiple Beds

In-room safe, desk, blackout drapes, iron/ironing board

Room, Multiple Beds

8.6 out of 10
Excellent
(14 reviews)
  • 450 sq ft
  • Sleeps 6
  • 2 Twin Beds

View all photos for Room, 1 King Bed (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(11 reviews)
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Hyatt Place San Antonio-Northwest/Medical Center

3-star hotel in Vance Jackson
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hyatt Place San Antonio-Northwest/Medical Center offers 126 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hyatt Place San Antonio-Northwest/Medical Center features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services. Complimentary self parking is available on site.

Hyatt Place San Antonio-Northwest/Medical Center is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Hyatt Place San Antonio-Northwest/Medical Center has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 10.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 1.22 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 10.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Hotel San Antonio-Northwest
Hyatt Place San Antonio-Northwest
Hyatt Place San Antonio-Northwest Hotel San Antonio
Hyatt Place San Antonio-Northwest Hotel
Hyatt Place San Antonio-Northwest Hotel San Antonio
Hyatt Place San Antonio-Northwest Hotel
Hyatt Place San Antonio-Northwest San Antonio
Hyatt Place San Antonio-Northwest
Hyatt Place San Antonio-Northwest/Medical Center Hotel
Hyatt Place San Antonio-Northwest/Medical Center San Antonio
Hotel Hyatt Place San Antonio-Northwest/Medical Center
Hyatt Place San Antonio-Northwest/Medical Center San Antonio
Hyatt Place San Antonio Northwest/Medical Center
Hyatt Place Antonio Northwest

Hyatt Place San Antonio-Northwest/Medical Center Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 495 out of 1001 reviews
Rating 8 - Good. 223 out of 1001 reviews
Rating 6 - Okay. 122 out of 1001 reviews
Rating 4 - Poor. 90 out of 1001 reviews
Rating 2 - Terrible. 71 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

8/10 Good

Ikechukwu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Esther

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Osbaldo

Liked: Cleanliness, staff & service, property conditions & facilities
My family and i have stayed at this property multiple times.
Stayed 1 night in Nov 2024

6/10 Okay

Tiffany, Spring

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
We had a lot of issues with things being broken. There was hair all over the floor. They ran out of wash clothes. Elevator was broken. There was only 1 working elevator for the entire hotel. And that one was pretty shaky as well. Pros: it was an 11 minute drive from six flags. The staff for sure. The woman at the desk was very friendly and helpful. She “upgraded our room” even though it was the same room on a different floor. I do appreciate the effort. The breakfast was decent and saved us a couple pennies. It was one of the cheapest hotels I could find so I’m not terribly surprised. I would only go back if I were pressed for cash and this was the only option.
Stayed 2 nights in Mar 2025

10/10 Excellent

Phillip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Mary Lou

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

DeJanee

Traveled with family and small children
Liked: Cleanliness, staff & service
Only one elevator was working at the time of our stay and the elevators are very slow. There was no “breakfast”, only fruit and cereal. The hallways have a weird smell as well.
Stayed 1 night in Mar 2025

8/10 Good

Damaris

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem we had was the fact that there were only 2 elevators and one was out of service. This caused delays with everyone trying to use the only working elevator. At one point, the only working elevator was also down so we had to go up and the stairs to the fifth floor.
Stayed 3 nights in Mar 2025

8/10 Good

Hunter

Traveled with group
Liked: Room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Kalpana

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty bathroom, flush not working in the bathroom, elevator stinking.
Stayed 1 night in Mar 2025

6/10 Okay

Veronica

Disliked: Cleanliness, property conditions & facilities
Na
Stayed 2 nights in Mar 2025

2/10 Terrible

Ethan

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Will not stay there again
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Grace

Traveled with partner
Liked: Cleanliness, staff & service
The only problem we had elevators not working properly only one was working we were in room 203 i cannot use stairs i have medical condition we would have to wait long time whenever we needed to use it otherwise everything else was good front desk girl her name is maura very hard workeŕ and nice
Stayed 2 nights in Mar 2025

8/10 Good

Alejandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Christopher

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Elevators need some serious work.
Stayed 2 nights in Mar 2025

6/10 Okay

Karen

Traveled with family
Liked: Staff & service
Disliked: Cleanliness

Mole on the big white comforter

One of the elevator was out of service, the room was okay the big white comforter on the beds had mole all inside. Didn’t make a complaint because I didn’t want drama, so took it out and place it by the door for the cleaning staff to take it. But the next day it was back on the bed. Took it out of the bed again. They have to order new one’s. Please check the covers before placing them on the beds.
Stayed 2 nights in Mar 2025

6/10 Okay

Megan

Traveled with group
Liked: Cleanliness, staff & service
Staff were very friendly at check in. We did wait quite awhile to receive additional shower towels (only had 2 for 4 guests originally). Breakfast was good with extremely limited seated. Ended up in the hallway on a bench. One elevator was out of service during our stay and the other one broke in the morning, which made checking out from our 5th floor room a pain. Rooms were clean and modern, gym and pool were also nice.
Stayed 1 night in Mar 2025

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Carmina

Liked: Staff & service, amenities
Many places to eat around the area.
Stayed 2 nights in Mar 2025

6/10 Okay

christina a

Liked: Staff & service
Stayed 3 nights in Mar 2025

8/10 Good

Janice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Dania

Stayed 1 night in Mar 2025