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Hyatt Place San Antonio-Northwest/Medical Center

3.0 star property

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Photo gallery for Hyatt Place San Antonio-Northwest/Medical Center

Lobby sitting area
Lobby
42-inch flat-screen TV with cable channels, TV, pay movies
42-inch flat-screen TV with cable channels, TV, pay movies
Free daily buffet breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Housekeeping
  • Parking included
$99
includes taxes & fees
Sep 12 - Sep 13

Explore the area

View in a map
4303 Hyatt Place Drive, San Antonio, TX, 78230
  • USAA Corporate Office Headquarters
    ‪15 min walk‬
  • South Texas Medical Center
    ‪4 min drive‬
  • Six Flags Fiesta Texas
    ‪8 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 2 Double Beds (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds (High Floor)

8.6 out of 10
Excellent
(56 reviews)
  • 450 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

7.2 out of 10
Good
(9 reviews)
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Roll-in Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible (Roll-in Shower)

9.0 out of 10
Wonderful
(11 reviews)
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(59 reviews)
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Multiple Beds

In-room safe, desk, blackout drapes, iron/ironing board

Room, Multiple Beds

8.4 out of 10
Very good
(16 reviews)
  • 450 sq ft
  • Sleeps 6
  • 2 Twin Beds

View all photos for Room, 1 King Bed (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(14 reviews)
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

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Exterior

Hampton Inn & Suites San Antonio Northwest/Medical Center

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.2 out of 5, Very Good, 1,056 reviews
Hampton Inn & Suites San Antonio Northwest/Medical Center

About this property

Hyatt Place San Antonio-Northwest/Medical Center

3-star hotel in Vance Jackson
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hyatt Place San Antonio-Northwest/Medical Center offers 126 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hyatt Place San Antonio-Northwest/Medical Center features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 2250 square feet (209 square meters) include conference space. This business-friendly hotel also offers concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services. Complimentary self parking is available on site.

Hyatt Place San Antonio-Northwest/Medical Center is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Hyatt Place San Antonio-Northwest/Medical Center has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,250 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 10.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 10.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Hotel San Antonio-Northwest
Hyatt Place San Antonio-Northwest
Hyatt Place San Antonio-Northwest Hotel San Antonio
Hyatt Place San Antonio-Northwest Hotel
Hyatt Place San Antonio-Northwest Hotel San Antonio
Hyatt Place San Antonio-Northwest Hotel
Hyatt Place San Antonio-Northwest San Antonio
Hyatt Place San Antonio-Northwest
Hyatt Place San Antonio-Northwest/Medical Center Hotel
Hyatt Place San Antonio-Northwest/Medical Center San Antonio
Hotel Hyatt Place San Antonio-Northwest/Medical Center
Hyatt Place San Antonio-Northwest/Medical Center San Antonio
Hyatt Place San Antonio Northwest/Medical Center
Hyatt Place Antonio Northwest

Hyatt Place San Antonio-Northwest/Medical Center Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 510 out of 1016 reviews
Rating 8 - Good. 217 out of 1016 reviews
Rating 6 - Okay. 124 out of 1016 reviews
Rating 4 - Poor. 93 out of 1016 reviews
Rating 2 - Terrible. 72 out of 1016 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean, affordable and perfect stay with good breakfast also in San Antonio!
Stayed 1 night in May 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall, it was a pleasant stay. The room was clean and mostly well maintained. It was easy in and out of the property and close to restaurants and attractions. Easy parking. Breakfast was provided as well as a happy hour. However, the room number is missing on the outer wall and maintenance had to put the blackout screen back up when it fell down on day 1 of our 4 day stay. Also, there is a brewery with live music next to the property that can be noisy until late at night.
Stayed 3 nights in May 2025

10/10 Excellent

Cesar

Traveled with family
Everything great
Stayed 2 nights in May 2025

2/10 Terrible

Latisha

Stayed 1 night in May 2025

4/10 Poor

Ammy

Disliked: Cleanliness
Restroom has mold, everything else was good.
Stayed 1 night in May 2025

10/10 Excellent

Evert, HOUSTON

Stayed 2 nights in May 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was awesome only thing was the low water pressure in the shower other than that everything else was great.
Stayed 1 night in May 2025

10/10 Excellent

Lizette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need to have or offer free coffee after breakfast time, at least until 12.00 pm
Stayed 1 night in May 2025

4/10 Poor

Veronica

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
When we arrived our rooms were not ready and had to wait. Our toilet in the room was not working and we had to ask for towels twice because our room didnt have enough. The second day our room was serviced but no towels were replaced. The breakfast buffet was not what it shows online. The website shows a restaurant and when I arrived was told no restaurant on site.
Stayed 2 nights in May 2025

8/10 Good

LEONARDO

Liked: Amenities
The specious of the room
Stayed 1 night in May 2025

10/10 Excellent

Gerardo

Liked: Cleanliness
Stayed 3 nights in Apr 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Scratched door.

Uber driver was afraid to drop us off. Dangerous dirty hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We were well taken care of.

We had an issue with shower flow being very weak due to the calcium build up inside those tiny little holes. We told the front desk (Mayra) the next morning, the maintenance engineer (Javier) fixed it right away. When we came back right after lunch time, we had a brand new shower head with decent water flow. Very pleasant stay, the staff took care of our needs immediately, I couldn't have asked for more. We will definitely stay here next time we're in San Antonio..... Thanks....
Stayed 3 nights in May 2025

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect and bonus…I was customer of the day! Thank you Mayra for the exceptional customer service!
Stayed 2 nights in May 2025

10/10 Excellent

Terri, Rollinsville

Stayed 2 nights in May 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and comfortable
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

no problems

We enjoyed our stay
Stayed 3 nights in May 2025

10/10 Excellent

Zaida

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service
The staff was helpful. The downside is that the bathroom was too small. We had to squeeze between toilet and shower door to shut the bathroom door.
Stayed 4 nights in May 2025

10/10 Excellent

Brenda

Stayed 1 night in May 2025

10/10 Excellent

Vanessa

Stayed 1 night in Apr 2025

10/10 Excellent

paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025