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Hotel Contessa

4.0 star property

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Photo gallery for Hotel Contessa

Outdoor pool, a heated pool, open 8:00 AM to 10:00 PM, free cabanas
Meeting facility
Suite, 1 King Bed, Non Smoking | Living area | 37-inch LCD TV with cable channels, TV, pay movies
Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, in-room safe
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Spa
  • Room service
  • Bar
  • Pet friendly
  • Pool

Explore the area

Map
306 W Market Street, San Antonio, TX, 78205
  • River Walk
    ‪5 min walk‬
  • Henry B. González Convention Center
    ‪5 min walk‬
  • Alamo
    ‪7 min walk‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Living area | 37-inch LCD TV with cable channels, TV, pay movies

Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

37-inch LCD TV with cable channels, TV, pay movies

Suite, 1 King Bed, Accessible, Non Smoking

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

37-inch LCD TV with cable channels, TV, pay movies

Suite, 2 Double Beds, Accessible, Non Smoking

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, River View (Corner)

Suite, 1 King Bed, Non Smoking, River View (Corner) | Living area | 37-inch LCD TV with cable channels, TV, pay movies

Suite, 1 King Bed, Non Smoking, River View (Corner)

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 2 Double Beds, Non Smoking, City View

37-inch LCD TV with cable channels, TV, pay movies

Executive Suite, 2 Double Beds, Non Smoking, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking, City View

37-inch LCD TV with cable channels, TV, pay movies

Executive Suite, 1 King Bed, Non Smoking, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Double Beds, Non Smoking, City View

City view

Deluxe Suite, 2 Double Beds, Non Smoking, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking (City View)

37-inch LCD TV with cable channels, TV, pay movies

Suite, 2 Double Beds, Accessible, Non Smoking (City View)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (City View)

37-inch LCD TV with cable channels, TV, pay movies

Suite, 1 King Bed, Accessible, Non Smoking (City View)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, City View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Suite, 1 King Bed, Non Smoking, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, River View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Non Smoking, River View

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking, River View

Suite, 2 Double Beds, Non Smoking, River View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Double Beds, Non Smoking, River View

  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking, City View

City view

Suite, 2 Double Beds, Non Smoking, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, City View

37-inch LCD TV with cable channels, TV, pay movies

Suite, 1 King Bed, Non Smoking, City View

  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Drury Plaza Hotel San Antonio Riverwalk

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.7 out of 5, Exceptional, (3162)
The price is $208
per night
$246 total
includes taxes & fees
Mar 26 - Mar 27
Drury Plaza Hotel San Antonio Riverwalk

About this property

Hotel Contessa

4-star hotel in Downtown San Antonio
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a rooftop terrace are onsite. Housekeeping is available on request.
Hotel Contessa offers 265 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, designer toiletries, and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

THE SPA AT HOTEL CONTESSA has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy, and reflexology. The spa is open select days.
In addition to a full-service spa, Hotel Contessa features an outdoor pool and a hot tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and 12 meeting rooms. Event facilities measuring 12700 square feet (1180 square meters) include a conference center. This Mediterranean hotel also offers a 24-hour fitness center, a rooftop terrace, and spa services. Onsite parking is available (surcharge). A total renovation of this property was completed in December 2023.

Hotel Contessa is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:30 AM.
Ambler Texas Kitchen - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
The Cork Bar - This bar serves lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 53 per night; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; USD 15 to 25 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Ambler Texas Kitchen
  • The Cork Bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Heated pool
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (12,700 square feet of space)

Outdoors

  • Free pool cabanas
  • On a river
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (48 inches high)
  • Magnifying mirror
  • Pool hoist on site
  • Smooth flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 2005
  • Mediterranean architecture
  • Renovated entire property - December 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per accommodation, per night
  • Administrative fee: USD 1.25 per accommodation, per night
  • Service fee: 2.5 percent
  • Resort fee: USD 9.75 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Fitness center access
  • In-room safe
  • Newspaper
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 to 25 per person
  • Valet parking fee: USD 53 per night (in/out privileges)
  • Pet fee: USD 125.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 21 years old are not allowed in the pool from 8-10 PM.

We should mention

The seasonal pool will be open from March to December
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Contessa Luxury Suites
Contessa Riverwalk Luxury Suites
Hotel Contessa Luxury Riverwalk Suites
Hotel Contessa Luxury Suites
Hotel Contessa Riverwalk Luxury Suites
Hotel Contessa Luxury Suites Riverwalk San Antonio
Hotel Contessa Luxury Suites Riverwalk
Contessa Luxury Suites Riverwalk San Antonio
Contessa Luxury Suites Riverwalk

Hotel Contessa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2060 out of 2991 reviews
Rating 8 - Good. 459 out of 2991 reviews
Rating 6 - Okay. 240 out of 2991 reviews
Rating 4 - Poor. 114 out of 2991 reviews
Rating 2 - Terrible. 118 out of 2991 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay!
Great stay will be returning in the future
Stayed 2 nights in Nov 2024

10/10 Excellent

Sean

Stayed 2 nights in Nov 2024

10/10 Excellent

Dawn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Wish I had had more time. What a great place
Stayed 1 night in Dec 2024

10/10 Excellent

JoAnn

Stayed 1 night in Dec 2024

2/10 Terrible

Josee

Liked: Cleanliness, staff & service
Not bad, but will stay elsewhere next time
It was very expensive for the quality. We’ve stayed on the Riverwalk at other hotels with better views. There is only one place to eat. It’s expensive and there are limited offerings. We could not adjust the thermostat so we literally froze and had to ask for extra blankets. Housekeeping was very very nice. The check-in procedure was messed up since there were policies and procedures were not the same as what was written on hotel.com so we ended up having an issue with checking in.
Stayed 2 nights in Oct 2024

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Aug 2024

2/10 Terrible

ZENAIDA

Stayed 1 night in Nov 2024

10/10 Excellent

Billie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Tanesha

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel was nice but upon arrival it was no face towels in the room. The hotel sent them up promptly. It was hair in the shower and the tub was draining slow.
Stayed 2 nights in Dec 2024

10/10 Excellent

christina wanda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and awesome staff
Stayed 4 nights in Dec 2024

10/10 Excellent

Juan Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

Kathleen, ANY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Asked for VIP but room was what I booked
Stayed 1 night in Dec 2024

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2024

8/10 Good

Elizabeth

Liked: Staff & service
Disliked: Cleanliness
Stayed 7 nights in Nov 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a wonderful location just out of the busy section of the Riverwalk, close but quieter and with Christmas the walk was magical!
Stayed 3 nights in Nov 2024

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s on the quiet side of the Riverwalk. A really nice hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We go there every year. Love staying on the riverwalk. My only complaint, they have eliminated the hide-a-bed sofa. That were the boy sleeps. They do have a regular couch and the boy made do with that. One other thing. There is no parking garage at the hotel. You can use their valet service or can park in the garage across the street. However, on the weekends it often gets completely full, late in the evenings.
Stayed 3 nights in Aug 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best San Antonio Stay
The Hotel is conveniently located close to restaurants, riverwalk and other attractions. Nice Bar & Restaurant on premises with good food and drinks. Highly recommend!
Stayed 3 nights in Nov 2024

10/10 Excellent

Maria Elena

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoy our stay at Hotel Contessa. Our room was very clean, staff very friendly, and location was perfect.
Stayed 1 night in Nov 2024

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities
The AC needs updating. Bar area was freezing.
Stayed 2 nights in Nov 2024

10/10 Excellent

liz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was super friendly
Stayed 1 night in Nov 2024

2/10 Terrible

David

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Here’s a review based on your experience: --- **Disappointing Stay at Hotel Contessa** I recently stayed at Hotel Contessa and unfortunately, it was a very disappointing experience. From the moment I entered the room, I noticed it was far from clean. There was long black hair in the bathroom, fake eyelashes stuck to the toilet seat, and the toilet itself wasn’t properly attached, causing it to move back and forth whenever I used it. To make matters worse, I found bugs in the coffee machine, and all of the lamps were dirty. I reached out to the front desk multiple times and even went down to speak to the manager, but it wasn’t until Saturday—four days into my stay—that the room was properly cleaned. However, the toilet issue was never addressed. The lack of attention to detail and the delay in addressing these issues made for a very unpleasant stay. I had hoped for a much better experience, especially considering the reputation of the hotel. I would not recommend staying here unless the cleanliness issues are resolved. It’s a shame because the location and amenities have potential, but the housekeeping standards need serious improvement.

10/10 Excellent

Veronica, Pecos

Stayed 3 nights in Nov 2024