Home2 Suites by Hilton San Antonio Downtown - Riverwalk, TX

3.0 star property

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Photo gallery for Home2 Suites by Hilton San Antonio Downtown - Riverwalk, TX

Exterior
42-inch flat-screen TV with satellite channels, TV
Full-size fridge, microwave, dishwasher, coffee/tea maker
Hypo-allergenic bedding, individually furnished, desk, laptop workspace
Indoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Pool
  • Parking available
  • 24/7 front desk
  • Laundry

Explore the area

Map
603 Navarro St, San Antonio, TX, 78205
  • River Walk
    ‪4 min walk‬
  • Alamo
    ‪6 min walk‬
  • Henry B. González Convention Center
    ‪11 min walk‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪16 min drive‬

Room options

Studio, 1 King Bed, Park View

  • Park view
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Partial View (City)

  • City view
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Non Smoking (Roll-in shower)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed (Larger)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, View (Landmark)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds, Non Smoking, City View

  • City view
  • Sleeps 6
  • 2 Queen Beds

Studio, 1 King Bed, City View, Corner

  • City view
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds

  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds

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About this property

Home2 Suites by Hilton San Antonio Downtown - Riverwalk, TX

3-star hotel in Downtown San Antonio
Along with an indoor pool, this smoke-free hotel has a health club and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, conference space, and laundry facilities are onsite. Housekeeping is available on request.
Home2 Suites by Hilton San Antonio Downtown - Riverwalk, TX offers 128 accommodations with coffee/tea makers and hair dryers. These individually furnished accommodations have separate sitting areas and include double sofa beds. 42-inch flat-screen televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include shower/tub combinations and complimentary toiletries.

This San Antonio hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a health club.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Home2 Suites by Hilton San Antonio Downtown - Riverwalk, TX features an indoor pool and a health club. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 736 square feet (68 square meters) include conference space. This business-friendly hotel also offers multilingual staff, laundry facilities, and express check-in. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Home2 Suites by Hilton San Antonio Downtown - Riverwalk, TX is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 45 per day; includes in/out privileges)
  • Extended parking on site (USD 5 per night)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Snack bar/deli

Things to do

  • Health club
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 736 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • In a regional park
  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (44 inches high)

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 45 per day (in/out privileges)
  • Extended parking fee: USD 5 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 5:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Home2 Suites Hilton Aparthotel
Home2 Suites Hilton Aparthotel San Antonio Downtown TX Riverwalk
Home2 Suites by Hilton San Antonio Downtown Riverwalk TX

Home2 Suites by Hilton San Antonio Downtown - Riverwalk, TX Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 471 out of 1004 reviews
Rating 8 - Good. 230 out of 1004 reviews
Rating 6 - Okay. 123 out of 1004 reviews
Rating 4 - Poor. 90 out of 1004 reviews
Rating 2 - Terrible. 90 out of 1004 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Process was easy, nice staff, central area
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room couch was disgustingly dirty. Room felt dirty, requested city view and got a tiny window with hardly a view to anything. There is also no self parking and valet is $45.
Stayed 1 night in Jan 2025

8/10 Good

Bernard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fantastic and the location is perfect, just 3-4 minutes from the riverwalk
Stayed 2 nights in Jan 2025

8/10 Good

Jo Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Richard

Traveled with family
Liked: Amenities, property conditions & facilities
Good customer service
Stayed 1 night in Jan 2025

10/10 Excellent

Hector, LAREDO

Stayed 1 night in Dec 2024

8/10 Good

Macie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew

Stayed 1 night in Jan 2025

10/10 Excellent

Romelia, San Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was amazing and very helpful
Stayed 1 night in Jan 2025

10/10 Excellent

ANNA, Barstow

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to downtown and nice room size.
Stayed 3 nights in Oct 2024

8/10 Good

Melissa

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Robert

Liked: Cleanliness
Stayed 1 night in Jan 2025

4/10 Poor

Vicente Antonio Albeniz

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuve 7 noches, el hotel está perfectamente ubicado, todo queda cerca! Sin embargo el servicio al cliente es malo, no tienen al personal capacitado para tratar al cliente. El servicio de limpieza es pésimo, todo estaba sucio, lobby, elevadores, pasillos y lo peor NO nos daban servicio de limpieza en la habitación a pesar de que todos los días lo pedimos, después de mucho insistir hasta con emails, solo los dos últimos días tuvimos el servicio.
Stayed 7 nights in Dec 2024

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Riley

Disliked: Cleanliness, staff & service, property conditions & facilities
It seemed that they deemed everything as eco friendly but really was cheap and dirty. Had to leave early not good for a family
Stayed 4 nights in Jan 2025

8/10 Good

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Audrey

Liked: Staff & service
Disliked: Property conditions & facilities

Bathroom needs a remodel

The shower bar was broken and dipping low, so the shower curtain wouldn’t stay closed. The shower pressure was non existent, and the bathroom door wouldn’t close.
Stayed 1 night in Jan 2025

2/10 Terrible

Glen

Stayed 2 nights in Jan 2025

2/10 Terrible

Salina

Traveled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
We were celebrating a birthday, had the room decorated. Upon arrival saw the toilet was extremely dirty, we let that go but by the time we came back after our dinner the flush of the toilet was not working and the dirty water kept filling up. We were given a plunger to fix that mess we didnt make OURSELVES, when that didnt work out we finally got a change of room and LEFT all the decorations in the previous room ruining the birthday. In the new room we saw bunch of ants by the bathroom and room door, we let that slide. We asked for a shower chair as my wife is disabled but we were rudely told that they cannot do anything and we should’ve taken care of that matter before booking. Worst experience
Stayed 2 nights in Jan 2025

10/10 Excellent

Paul

Stayed 1 night in Dec 2024

6/10 Okay

Jorge

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice area walkable amenities. Didn’t like the fact I was charged extra 50$ for security deposit in case of damages for hotel room. it was refundable but never had that happen at other hotels I’ve stayed at before in San Antonio. Not sure how long it takes to get refunded back..
Stayed 1 night in Dec 2024

2/10 Terrible

Cynthia I

Stayed 2 nights in Dec 2024

4/10 Poor

moushumi

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty room. Bathroom has hair all over. Carpet, sofa and comforter were horribly stained. Cold coffee at breakfast time. Damp and dirty overall
Stayed 1 night in Dec 2024

8/10 Good

Ivan

Stayed 4 nights in Dec 2024