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Holiday Inn San Antonio - Riverwalk by IHG

3.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn San Antonio - Riverwalk by IHG

Meeting facility
Property amenity
Exterior
Exterior
View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Housekeeping
  • Gym
  • Bar

Explore the area

Map
217 North St. Mary's Street, San Antonio, TX, 78205-2303
  • River Walk
    ‪1 min walk‬
  • Market Square
    ‪8 min walk‬
  • Henry B. González Convention Center
    ‪10 min walk‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, desk, blackout drapes

Suite, 1 Bedroom

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, desk, blackout drapes

Standard Room

  • 290 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, premium bedding, desk, blackout drapes

Standard Room, 2 Double Beds

  • 290 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Balcony

1 bedroom, premium bedding, desk, blackout drapes

Suite, 1 Bedroom, Balcony

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed (High Floor)

1 bedroom, premium bedding, desk, blackout drapes

Premium Room, 1 King Bed with Sofa bed (High Floor)

  • 290 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (High Floor)

1 bedroom, premium bedding, desk, blackout drapes

Standard Room, 2 Queen Beds (High Floor)

  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, desk, blackout drapes

Standard Room, 1 King Bed with Sofa bed

  • 290 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, River View

View from room

Standard Room, 1 King Bed, River View

  • 290 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

1 bedroom, premium bedding, desk, blackout drapes

Premium Room

  • 290 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, desk, blackout drapes

Standard Room, 2 Queen Beds

  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

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$235 nightly
The price is $235 total
includes taxes & fees
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About this property

Holiday Inn San Antonio - Riverwalk by IHG

3-star hotel in Downtown San Antonio
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Holiday Inn San Antonio - Riverwalk by IHG offers 313 accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 37-inch LED televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a 24-hour business center and 9 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 10000 square feet (929 square meters) include conference space. This business-friendly hotel also offers a fitness center, a terrace, and multilingual staff. Onsite parking is available (surcharge).

Holiday Inn San Antonio - Riverwalk by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Windows on the River - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Mugg's Coffee Experience - This coffee shop serves breakfast and lunch. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 39 per day; includes in/out privileges)
  • Valet parking on site (USD 47 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 21.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mugg's Coffee Experience
  • Windows on the River

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10,000 square feet of conference space
  • 24-hour business center
  • 9 meeting rooms
  • Computer station

Outdoors

  • Garden
  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 23 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 21.95 per person
  • Self parking fee: USD 39.00 per day (in/out privileges)
  • Valet parking fee: USD 47.00 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel San Antonio Riverwalk
Holiday Inn San Antonio Riverwalk
San Antonio Riverwalk Holiday Inn
Holiday Inn Riverwalk Hotel San Antonio
Holiday Inn San Antonio Riverwalk Hotel
Holiday Inn Riverwalk Hotel
Holiday Inn Riverwalk
Holiday Inn San Antonio
San Antonio Holiday Inn
Riverwalk Holiday Inn

Holiday Inn San Antonio - Riverwalk by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 566 out of 1002 reviews
Rating 8 - Good. 212 out of 1002 reviews
Rating 6 - Okay. 111 out of 1002 reviews
Rating 4 - Poor. 63 out of 1002 reviews
Rating 2 - Terrible. 50 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Antoinette

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and clean and the staff was great. The paring situation stink if you have a 250 and up truck you can’t pa k at the hotel or have valet parking which we don’t find out until we arrived.
Stayed 3 nights in Mar 2025

10/10 Excellent

K NOEL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

RIGHT on the Riverwalk

very nice hotel with Window on the River restaurant. stayed on the 21st floor but not on the river side. still a great view. very comfortable bed.
Stayed 2 nights in Mar 2025

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the floor... no carpet was good. Wished we could've had free breakfast or free parking. Atleast one.
Stayed 4 nights in Mar 2025

8/10 Good

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Frederick

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Benjamin

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Just okay! Convenient location for Riverwalk access.
Stayed 2 nights in Mar 2025

10/10 Excellent

orelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Lanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 3 nights in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Mar 2025

4/10 Poor

Macy

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Overall, a poor experience. One of the staff members was incredibly rude. The elevator broke one morning during our stay. I called the desk to inform her that we were stuck on the 16th floor because my mother cannot go down 16 flights of stairs. The woman at the desk said “well there is nothing I can do about that” and hung up on me! We had to wait 25 minutes for the elevator to be fixed, causing us to miss our brunch reservation and accrue an Uber cancellation charge. Additionally, the garage parking was very inconvenient since there is only one elevator allowing access to the garage, causing incredibly long lines. The only perk to this property is the close proximity to downtown and the riverwalk. The staff certainly need a lesson on empathy and customer experience!
Stayed 3 nights in Mar 2025

10/10 Excellent

Andrea

Traveled with family
Liked: Staff & service
The pool and patio look nothing like advertised. Beds were very comfortable but we moved a chair back some and found someone’s makeup brush and a few other belongings. Shower drained very slowly and our mirror had a pretty big spot with sticker residue, which could have been easily removed with alcohol. Starbucks right across the street and the location is great. Would only recommend if you’re trying to stay along river walk and can’t find any where else to stay. Definitely not worth the amount we paid during spring break though.
Stayed 2 nights in Mar 2025

10/10 Excellent

Yenifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

CHRISTOPHER

Traveled with family
Liked: Amenities
Disliked: Staff & service
I reported the phone in the room not working since the first night i stayed there. The night before i left they sent someone to look at the phone and the the phone itself was broken.The pull out bed didnt have any bedding so when i asked the front dest they only brought sheets and no comforter.
Stayed 2 nights in Mar 2025

4/10 Poor

Sergiy

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Stephany

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The headboards from the bed were so dirty a simple clean would have fixed this issue. Thermostat literally was black on and around the button making it so gross to even want to change the temperature. Went up to try and enjoy the pool only to be shocked at the build up around the inside of the pool totally disgusting. This isn’t a cheap hotel so you would think they pay attention to detail. Overall was a huge let down for cost.
Stayed 1 night in Mar 2025

10/10 Excellent

Jesus

Stayed 1 night in Feb 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Ladaryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Parking not so much Clean room and friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

CLARK VAN

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the Riverwalk, which is what we wanted and our room had a great view. The hotel was within walking distance of places we wanted to go. Parking was very crowded and although our neighbors were a bit loud on the first night, the second night was fine. Will definitely stay here again the next time we visit.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Marisa

Stayed 1 night in Feb 2025