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Overview of Hampton Inn & Suites San Antonio Riverwalk

Photo gallery

Exterior
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers
View from Room

4.1/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air Conditioning
  • Gym
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationCathedral of San Fernando3 min walk
    Popular LocationRiver Walk3 min walk
    Popular LocationMarket Square7 min walk
    AirportSan Antonio, TX (SAT-San Antonio Intl.)16 min drive

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About this area

San Antonio

Hampton Inn & Suites San Antonio Riverwalk is located in San Antonio. River Walk and Alamo are notable landmarks, and travelers looking to shop may want to visit Market Square. Check out an event or a game at Alamodome, and consider making time for San Antonio Zoo and Aquarium, a top attraction not to be missed. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Cathedral of San Fernando - 3 min walk
  • River Walk - 3 min walk
  • Market Square - 7 min walk
  • La Villita - 9 min walk
  • Alamo - 11 min walk

Getting around

  • San Antonio Station - 8 min drive
  • AirportSan Antonio Intl. Airport (SAT) - 16 min drive

About this property

Hampton Inn & Suites San Antonio Riverwalk

An outdoor pool, a fitness center, and valet parking are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. All 122 rooms offer free WiFi and free wired Internet, plus refrigerators and flat-screen TVs. Free local calls, ceiling fans, and hair dryers are among the other amenities that guests will find. Weekly housekeeping is available.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking: USD 39.00 per night
  • Parking height restrictions apply

Food and drink

  • Free on-the-go breakfast available daily
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • Business center

Outdoors

  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Hypo-allergenic bedding
  • Linens

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 50-inch flat-screen TV

Food and drink

  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in from 4:00 PM - anytime
Early check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: USD 39.00 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
4.1
Very Good
5 - Excellent
233
4 - Good
106
3 - Okay
55
2 - Poor
24
1 - Terrible
27

4.4/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
Was amazing great customer service valet parking everything was perfect tanks
Stayed 1 night in Aug 2020

3/5 Okay

Business traveler
Happy face iconLiked: Staff & service
Stayed 1 night in Aug 2020

3/5 Okay

Traveled with family and small children
Happy face iconLiked: Cleanliness, staff & service
Expedia said that the room I chose slept 8, when we actually got to the hotel the room slept 6. I have 7 people in my family and we had to make a pallet on the floor, because the hotel wouldn’t give me the room that slept 8.
Stayed 3 nights in Jul 2020

3/5 Okay

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Sad face IconDisliked: Amenities
I understand that we are in a unique time, and I understand that Expedia’s note on the hotel that said parking available didn’t say “free parking” but my first shock upon arriving was the $35 per night parking fee at the garage across the street. That really changes the price of the hotel and might have led me to make a different choice!! It took 45 min to check in as the lobby was PACKED and the line was very long. Thankfully(?) at least half the families were wearing masks and being respectful. This hotel is actually 2 hotels - a Hampton inn on one side and a home2 suites on the other. As far as I can tell there’s not much difference between the two as they’re in the same building, the only difference seems decorating, you go right off the elevators for one, left for the other. The construction surrounding this hotel made it impossible to directly access the river walk (one of the main reasons I chose it) so we had to walk surface streets which are also under construction so it was very confusing. My second biggest frustration came when we tried to get the included breakfast. The hotel has two dining rooms, one for each of its brands but only one is open and both are (surprise!) UNDER CONSTRUCTION! We waited in line for 45 min and it NEVER MOVED... we finally gave up and went to purchase breakfast elsewhere. I booked this hotel because I’ve always appreciated Hampton’s value and service so I’m hoping this is just a reflection of the times and not the place.
Stayed 2 nights in Aug 2020
LEFT_FULLBLEED_ONE_HALF

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