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Hampton Inn & Suites San Antonio Northwest/Medical Center

2.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn & Suites San Antonio Northwest/Medical Center

Exterior
In-room safe, blackout drapes, free WiFi, bed sheets
Reception
Reception
Terrace/patio

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Pet friendly
  • Laundry
  • Breakfast included
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
11426 IH 10 W, San Antonio, TX, 78230
  • Huebner Oaks
    10 min walk
  • USAA Corporate Office Headquarters
    13 min walk
  • Methodist Healthcare
    4 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    16 min drive

Room options

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking

In-room safe, blackout drapes, free WiFi, bed sheets

Studio, 2 Queen Beds, Accessible, Non Smoking

  • 380 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

In-room safe, blackout drapes, free WiFi, bed sheets

Studio, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, blackout drapes, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 380 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for King, Studio, Accessible, Non Smoking

In-room safe, blackout drapes, free WiFi, bed sheets

King, Studio, Accessible, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, blackout drapes, free WiFi, bed sheets

Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 380 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, blackout drapes, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking

In-room safe, blackout drapes, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, blackout drapes, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 380 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Hampton Inn & Suites San Antonio Northwest/Medical Center

Hotel in Northwest Side
An indoor pool, a fitness center, and coffee/tea in a common area are available at this hotel. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Hampton Inn & Suites San Antonio Northwest/Medical Center offers 107 accommodations with laptop-compatible safes and complimentary weekday newspapers. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, bathrobes, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hampton Inn & Suites San Antonio Northwest/Medical Center features an indoor pool and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 1582 square feet (147 square meters) include conference space. This San Antonio hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site.
A complimentary self-serve breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,582 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Free weekday newspapers
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 125 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites Hotel San Antonio /Six Flags
SpringHill Suites San Antonio /Six Flags
Hampton Inn San Antonio Northwest
Hampton Inn Suites San Antonio Northwest/Medical Center
Hampton Inn & Suites San Antonio Northwest/Medical Center Hotel

Hampton Inn & Suites San Antonio Northwest/Medical Center Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 588 out of 1076 reviews" "
Rating 8 - Good. 210 out of 1076 reviews" "
Rating 6 - Okay. 125 out of 1076 reviews" "
Rating 4 - Poor. 72 out of 1076 reviews" "
Rating 2 - Terrible. 81 out of 1076 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Shelbi

Stayed 1 night in May 2024

2/10 Terrible

Blanca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

kim

Property was great. Served our needs and was very convenient to everything!
Stayed 1 night in Aug 2024

10/10 Excellent

María

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 4 nights in Jul 2024

10/10 Excellent

Laura

Stayed 3 nights in Aug 2024

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, everyone from the staff kind and ready to be of service, excellent breakfast and highly recommended. We'll comeback.
Stayed 2 nights in Aug 2024

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Olivia

Traveled with family and small children
Liked: Cleanliness, amenities
The property was very good and staff
Stayed 1 night in Aug 2024

10/10 Excellent

Regina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, room was clean and smells nice! Only bad thing was no jacuzzi but it advertised it ...one big pool now indoor. Other then that it was nice.
Stayed 2 nights in Jul 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien
Stayed 2 nights in Aug 2024

10/10 Excellent

Luis

Stayed 1 night in May 2024

6/10 Okay

Michael

Stayed 1 night in May 2024

10/10 Excellent

Vicente

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jul 2024

8/10 Good

Joseph

Traveled with family
Liked: Staff & service
Great, kind staff with quick access to attractions
Stayed 4 nights in Jul 2024

2/10 Terrible

Erica

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The lady, Tracy, at the front desk treated my husband horribly. She stopped him coming into the hotel to ask if he was staying there. He produced the key card, gave her my room number and gave her my name which the reservation was under. The lady then asked for his name and requested he show id. She didn’t believe he was staying there. When I went to ask why she did all that she said she asks everyone that. Which is a lie because I wasn’t questioned, the two people that went in before my husband were not questioned. My husband has a tattooed face and pink hair so we get how he looks but the second he gave her my room number and my name that should’ve been fine. He also called me while she was speaking to him and her tone was so incredibly rude. She treated him like he wasn’t good enough to stay there. I ended up checking out an entire day early because why would I stay somewhere with my family when we are treated like that. I will never stay at another Hilton ever again. Tracy was very judgmental towards my husband because of the way he looked. She has terrible costumer service and should not work in the service industry if she is going to treat people like that.
Stayed 2 nights in Jul 2024

4/10 Poor

veronica

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Guadalupe

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dont stay at this property , bad location, horrible staff. Staff members that dont know how to do their job. The staff members claimed that Expedia did not book my room correctly when i had my confirmation from expedia. Just the wrost experience ive ever had !!!
Stayed 2 nights in Jul 2024

2/10 Terrible

Maya

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
False Advertising! NO HOT TUB!
False Advertising!!! I booked this hotel SPECIFICALLY for the hot tub and there is no hot tub. The picture shown IS NOT their pool. I thought take the kids To Seaworld and mama can soak in the hot tub after…. Ya no! So disappointed. And I was not the only one. My boys said 3 other families were talking about being sad there was no hot tub when they were at the pool. Also they don’t clean the room everyday so I went to the front desk after breakfast before 10am and requested them to change sheets, fresh towels, full room clean since I have so many kids - nothing better than coming to a clean room after a long day. Came back at 9pm after being at Aquatica all day - no towels - NOTHING Room hadn’t been touched! Still had Cheeto Marks from my kid dropping them in bed in the morning. Of course their cleaning ladies are not on staff at that time so all they can offer me, besides apologies, is fresh towels and some trash bags for me to take out my own trash. I did not pay $130 a night to sleep in dirty sheets and take out my own trash. So disappointed. Completely ruined the trip and my mood. They don’t give a crap about your needs and requests. Save yourself and stay elsewhere.
Stayed 2 nights in Jul 2024

10/10 Excellent

Emilse

Traveled with family and small children, Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Variety of free breakfast options
Stayed 3 nights in Jul 2024

6/10 Okay

Frank

Traveled with family and small children
It was very hard to get to. I had to drive through a Tesla repair parking lot to get to it
Stayed 2 nights in Jul 2024

8/10 Good

Willian

👍
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The person who working on front desk he so racist he directly asking where you from ,making fun on my city name ,he so influence from india politics.
Stayed 1 night in Jul 2024

10/10 Excellent

Abelardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Jul 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel todo perfecto
Stayed 3 nights in Jul 2024