Traveled with family
26 Aug 2020
Liked: Cleanliness, room comfort
River view rate with no river view!
The hotel looks nice. The suites are large and comfortable. However, the furniture looked like it had been in the room since the 70s. There were no condiments for the in room coffee maker. The worst of it was the value of the room. The room I was in sold and advertised as a room with a river view. I saw mostly concrete sidewalk. I could barely see the water, at all. The balcony was so small that my daughter and I could not move around on it at the same time. There was only one chair on the balcony. I had to slide an ottoman out on the balcony for us to sit outside together. And, that was scary because I had to climb over the ottoman to get to the ONE chair that was available outside. The room "with the river view" was situated over some kind of loud utility room. So, when I did go out on the balcony, I couldn't really hear birds or nature. I heard loud buzzing from the machinery outside on the roof of the utility room. I don't believe the price for that room should have been elevated for the sake of a "river view" when you really saw a lot of concrete and very little river. The balcony was too small to enjoy. The utility room was too loud for one to relax on the balcony. And, the balcony was so small that it was more scary than relaxing. And imagine, I haven't even told all of the negative experiences. I'm just running out of characters to type. I will not be back.
Stayed 1 night in Aug 2020