DoubleTree by Hilton San Antonio Downtown

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton San Antonio Downtown

Exterior
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Coffee shop
Exterior
Junior Suite, 1 King Bed | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • 24/7 front desk
  • Breakfast available
  • Gym

Explore the area

Map
502 W. Cesar E. Chavez, San Antonio, TX, 78207
  • Market Square
    6 min walk
  • San Antonio River
    16 min walk
  • River Walk
    17 min walk
  • San Antonio, TX (SAT-San Antonio Intl.)
    17 min drive

Room options

Room, Accessible, Non Smoking

  • 330 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Sweet Dreams)

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • 330 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed, Non Smoking, Balcony

  • 358 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • 330 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

DoubleTree by Hilton San Antonio Downtown

4-star hotel in Vista Verde South
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Other amenities include a bar/lounge, a coffee shop/cafe, and WiFi in public areas. Change of bedsheets is available on request.
DoubleTree by Hilton San Antonio Downtown offers 249 accommodations with MP3 docking stations and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and hair dryers.

This San Antonio hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
DoubleTree by Hilton San Antonio Downtown features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is available for a surcharge.

Event facilities measuring 9000 square feet (836 square meters) include conference space. This business-friendly hotel also offers a vending machine, a garden, and laundry facilities. Onsite parking is available (surcharge).

DoubleTree by Hilton San Antonio Downtown is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
So Frio - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 29 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; USD 10 to 18 for adults and USD 5 to 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • So Frio

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)

Business services

  • 6 meeting rooms
  • 9,000 square feet of conference space

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1992
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 35.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 30.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 18 for adults, and USD 5 to 12 for children
  • Fee for in-room wireless internet: USD 9.95 (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 (rates may vary)
  • Covered self parking fee: USD 29 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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DoubleTree by Hilton San Antonio Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 510 out of 1080 reviews" "
Rating 8 - Good. 232 out of 1080 reviews" "
Rating 6 - Okay. 148 out of 1080 reviews" "
Rating 4 - Poor. 100 out of 1080 reviews" "
Rating 2 - Terrible. 90 out of 1080 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Yaritzel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Shavone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing stay
Stayed 1 night in Aug 2024

8/10 Good

Dana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4.5
The stay was good. Parking was a pain,
Stayed 2 nights in Aug 2024

10/10 Excellent

DOUGLAS

Stayed 3 nights in Aug 2024

8/10 Good

henry

Liked: Property conditions & facilities
I wish i could have received an invoice in my email.
Stayed 1 night in Aug 2024

6/10 Okay

Maria

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They need to renovate or do somethings looks old and the carpet smells bed on the hall. It looks like old Hotel. I love the cookies they give us on the check in. They over charge me they had special pricing for our events and since i got it through expidia they could not do anything about it they shouldn't told me when i walk inn and i could cancel and get the better price but they didn't even mentioned i even talk to the manager and she said it is anything they can do about it.
Stayed 2 nights in Jun 2024

6/10 Okay

John

Business traveler
Great staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Adrian

Stayed 1 night in Aug 2024

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Service and room were great. Centrally- located in downtown San Antonio area. The charge for parking and no free continental breakfast (which are usually a given at other hotels) were the only real down points.
Stayed 1 night in Aug 2024

10/10 Excellent

Robyn

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel was very clean, nice, and convenient to other places in San Antonio.
Stayed 1 night in Aug 2024

4/10 Poor

DOUGLAS

Stayed 2 nights in Aug 2024

4/10 Poor

Jason

Traveled with family
Disliked: Staff & service
Dont book with 3rd party.
If you book with a 3rd party you will get the worst room they have everytime. You are not priority when you book with a 3rd party like hotels.com. This is the story at most places including this hotel. Gave us a accessible room with a view of an industrial airconditioner. The room had no conditioner and two bottles of shampoo. You have to pay to park and the security gate does not even work or is not activated during the day.
Stayed 1 night in Aug 2024

10/10 Excellent

Omar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

armando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
paid attention to buisness
Stayed 5 nights in Aug 2024

4/10 Poor

Last

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Cucaeachas en la alberca
Stayed 1 night in Aug 2024

10/10 Excellent

Edil

Stayed 2 nights in Jul 2024

10/10 Excellent

Edil

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Frederic

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Marisol

Stayed 2 nights in Jul 2024

10/10 Excellent

Cristina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Christy

Stayed 1 night in Jul 2024

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024