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Crowne Plaza San Antonio Airport by IHG

3.5 star property

Choose dates to view prices

Photo gallery for Crowne Plaza San Antonio Airport by IHG

Lobby sitting area
1 bedroom, premium bedding, in-room safe, desk
Exterior
Standard Room, 1 King Bed, Pool View | View from room
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Breakfast available
  • Room service
  • Laundry

Explore the area

Map
1111 NE Loop 410, San Antonio, TX, 78209
  • North Star Mall
    ‪3 min drive‬
  • San Antonio Zoo and Aquarium
    ‪6 min drive‬
  • River Walk
    ‪11 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(73 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(6 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

8.4 out of 10
Very good
(16 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility)

Room amenity

Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Pool View

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Pool View

8.8 out of 10
Excellent
(41 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Top Floor)

1 bedroom, premium bedding, in-room safe, desk

Premium Room, 1 King Bed (Top Floor)

7.2 out of 10
Good
(9 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

8.0 out of 10
Very good
(2 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, in-room safe, desk

Standard Room

7.2 out of 10
Good
(5 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About this property

Crowne Plaza San Antonio Airport by IHG

3.5-star hotel in Uptown
A restaurant, a health club, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a conference center, a hot tub, and a business center. Housekeeping is available on request.
Crowne Plaza San Antonio Airport by IHG offers 224 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Premium cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a health club and a hot tub.
Crowne Plaza San Antonio Airport by IHG features a health club and a hot tub. The hotel offers a restaurant. This 3.5-star property offers access to a 24-hour business center, 8 meeting rooms, and coworking spaces.

Wireless Internet access is complimentary. Event facilities measuring 5000 square feet (465 square meters) include a conference center. This business-friendly hotel also offers a library, a vending machine, and multilingual staff. A roundtrip airport shuttle is complimentary to guests (available on request). Complimentary self parking is available on site.

Crowne Plaza San Antonio Airport by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
O-Nine Eats and Drinks - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 10:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 16 for adults and USD 16 for children
  • A restaurant

Restaurants on site

  • O-Nine Eats and Drinks

Things to do

  • Health club
  • Hot tub
  • Library

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Conference center (5,000 square feet of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 16 for adults and USD 16 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel San Antonio Airport
Crowne Plaza San Antonio Airport
Crowne Plaza Airport Hotel San Antonio
Crowne Plaza San Antonio
Crowne Plaza San Antonio Airport Hotel

Crowne Plaza San Antonio Airport by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 728 out of 1272 reviews
Rating 8 - Good. 247 out of 1272 reviews
Rating 6 - Okay. 131 out of 1272 reviews
Rating 4 - Poor. 71 out of 1272 reviews
Rating 2 - Terrible. 95 out of 1272 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Alejandro

Stayed 2 nights in Mar 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

Sandra

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Santos

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, room comfort

Worked well for a one night stay

Overall it was a good stay for one night. We were charged an early check in fee of $15 because we arrived at 2:30 instead of 3 which seemed silly to me. The shower temperature was mild, not hot enough for me. And there was a weird electrical thing with some if the lights/power only working when the main light was on which made bed time for phones, etc being plugged in a challenge. Otherwise the bed and pillows were very comfortable. We didnt really use any other amenities.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Business traveler
Disliked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

Jennifer

Traveled with family
Liked: Staff & service, amenities
Very kind, attentive staff!
Stayed 1 night in Mar 2025

6/10 Okay

Tiffany

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Okay…. Friendly staff….Typical airport hotel. Very old and dated. Limited amenities and coffee shop was closed. Disappointing.
Stayed 1 night in Mar 2025

10/10 Excellent

Priscilla

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Gilad

Stayed 1 night in Mar 2025

8/10 Good

Jessica

Stayed 2 nights in Mar 2025

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service
Stayed 2 nights in Mar 2025

2/10 Terrible

Stephanie

Stayed 1 night in Mar 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

Kamitra

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the airport and shopping. We were there for a military graduation. Everyone was very nice and everything was very accessible. There was no problem getting to the places we needed to go. The pricing of rooms were very reasonable for the five days we stayed. Good experience!
Stayed 5 nights in Mar 2025

10/10 Excellent

Priscilla

Stayed 1 night in Mar 2025

2/10 Terrible

stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst stay ever!!!

The manager was not nice. Water was coming out of the walls and all they did was caulk the tub. Attendant called to see if we paid and we paid for 4 days. Never apologized and the manager did not care. Will never stay at a Crown Plaza again. I was on vacation
Stayed 1 night in Mar 2025

10/10 Excellent

Filiberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Tammy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, just picked the wrong time to go (spring break) had a rowdy crowd next to us but that’s not the hotels fault. It is what it is. Extremely comfy beds and good housekeeping staff. Adorable breakfast attendant
Stayed 2 nights in Mar 2025

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beds and pillows were amazing. So comfortable. Location was great as well and staff was very friendly
Stayed 2 nights in Mar 2025

6/10 Okay

Stephane

Stayed 2 nights in Feb 2025

10/10 Excellent

Ife

Stayed 1 night in Mar 2025

2/10 Terrible

Gilad

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Last time im staying there!

The room was stink from cigarette. The tub was old and rusty and the towels torns and dated. I couldn't attached pictures but i do have few.
Stayed 2 nights in Mar 2025