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Crowne Plaza San Antonio Airport by IHG

3.5 star property

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Photo gallery for Crowne Plaza San Antonio Airport by IHG

Lobby sitting area
Premium bedding, in-room safe, desk, laptop workspace
Lobby sitting area
Exterior
Standard Room, 1 King Bed, Pool View | View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Breakfast available
  • Room service
  • Laundry

Explore the area

Map
1111 NE Loop 410, San Antonio, TX, 78209
  • North Star Mall
    ‪3 min drive‬
  • San Antonio Zoo and Aquarium
    ‪6 min drive‬
  • River Walk
    ‪11 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility)

Room amenity

Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility)

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Pool View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Pool View

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Top Floor)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (Top Floor)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About this property

Crowne Plaza San Antonio Airport by IHG

3.5-star hotel in Uptown
A restaurant, a health club, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a conference center, a hot tub, and a business center. Housekeeping is available on request.
Crowne Plaza San Antonio Airport by IHG offers 224 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Premium cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a health club and a hot tub.
Crowne Plaza San Antonio Airport by IHG features a health club and a hot tub. The hotel offers a restaurant. This 3.5-star property offers access to a 24-hour business center, 8 meeting rooms, and coworking spaces.

Wireless Internet access is complimentary. Event facilities measuring 5000 square feet (465 square meters) include a conference center. This business-friendly hotel also offers a library, a vending machine, and multilingual staff. A roundtrip airport shuttle is complimentary to guests (available on request). Complimentary self parking is available on site.

Crowne Plaza San Antonio Airport by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
O-Nine Eats and Drinks - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 10:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 16 for adults and USD 16 for children
  • A restaurant

Restaurants on site

  • O-Nine Eats and Drinks

Things to do

  • Health club
  • Hot tub
  • Library

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Conference center (5,000 square feet of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 16 for adults and USD 16 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel San Antonio Airport
Crowne Plaza San Antonio Airport
Crowne Plaza Airport Hotel San Antonio
Crowne Plaza San Antonio
Crowne Plaza San Antonio Airport Hotel

Crowne Plaza San Antonio Airport by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 716 out of 1253 reviews
Rating 8 - Good. 243 out of 1253 reviews
Rating 6 - Okay. 129 out of 1253 reviews
Rating 4 - Poor. 71 out of 1253 reviews
Rating 2 - Terrible. 94 out of 1253 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Faye

Business traveler, Traveled with family
Disliked: Amenities
I liked rhe jacuzzi The beds are nice
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo trip

I always wanted to stay at this particular hotel. It seems that it went through some renovations some years ago. Still looks in good shape, some details noted like hallway seemed a bit dirty, needed some vacuuming next to the walls. My room was clean, comfortable, all the amenities needed. There is a Wi-Fi service but I didn’t use it. A complimentary breakfast was included that was good. Overall it is a good option when you’re in town and look for a hotel close to the airport. The only issue is that the price I was charged is different from what shows in hotels.com. I will check again to see if they corrected.
Stayed 1 night in Mar 2025

6/10 Okay

Erika, Henderson

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I wanted to love this place and for the most part it was good. Cons, huge stain in the bedroom not sure what it was. Stayed for 4 days and everyday the shower was luke warm. The continental breakfast left little to be desired, which is fine however $17 for the breakfast seemed a bit much for what they served. Drinks at the bar was very over priced and appeared to be out of a lot, $14 for a glass of wine at a hotel off the Hwy was too much. Pros, overall the hotel was clean. The staff was nice and the hotel was conveniently located and the bed was comfortable. Restaurant staff was very friendly.
Stayed 4 nights in Feb 2025

10/10 Excellent

Michael, Harrison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

zenawit

Liked: Staff & service
Stayed 1 night in Feb 2025

2/10 Terrible

Marina

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Patricia

Stayed 1 night in Feb 2025

10/10 Excellent

Dawnita

Stayed 3 nights in Feb 2025

10/10 Excellent

Ryan

Stayed 1 night in Feb 2025

10/10 Excellent

NALINI, RIVIERA BEACH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, no issues with anything. Breakfast should have more options, no whole fresh fruits was available
Stayed 2 nights in Feb 2025

4/10 Poor

Gilbert

Disliked: Staff & service
I didn't like the fact that they advertised breakfast served in the morning, which is usually a free breakfast, but the hotel was charging $17.32 per person. Obviously I did not pay such a ridiculous price. Also, we had no tv service the night we were there because Spectrum TV has a problem. I asked them to adjust our charge but they said no because it was not their fault. We'll never stay there again.
Stayed 1 night in Feb 2025

10/10 Excellent

Debbie, San Angelo

Stayed 1 night in Feb 2025

6/10 Okay

Antonio

Liked: Staff & service
Televisions did not work. They didn’t tell me at check in or anyone else.
Stayed 1 night in Feb 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Connie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

4/10 Poor

abdellah

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Run down property.
Stayed 2 nights in Feb 2025

8/10 Good

dietrich

Hotel worked for us.

Hotel staff was nice and friendly. Hotel itself is old but in good condition. Our floor level had some dirty guest who spilled nut casings etc. They were never vacuum up through our stay. This said we will be coming back as very convenient for our meetings at the Petroleum club.
Stayed 1 night in Feb 2025

6/10 Okay

Christy

Business traveler
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Just okay… desperately needs updating

The hotel is old and needs updating. They do a good job of wiping things down, but the lobby nor the rooms really felt clean. The carpet was dirty in the room, and the tile was dirty. The caulking and edges were filthy. Beds were very comfortable and bedding was clean but very thin. Our heater didn’t work, so our room was freezing. Our tv didn’t work until the last night, so it was quite boring during our downtimes. The hotel is supposed to be smoke free, but from the lobby to the elevator to the halls, it constantly reeked of smoke. Fortunately, my room did not smell of smoke. (I am highly allergic.) The staff was very friendly and check in was quick and easy. The location was perfect for our visit. Our stay was not terrible, but I probably would not stay here again.
Stayed 3 nights in Feb 2025

4/10 Poor

Paul, Pharr

Traveled with partner
Disliked: Amenities, property conditions & facilities
The property was dirty and so much noise and wind coming in the ac area . It during a cold front , it litrally felt like we were sleeping out side it was so cold !!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Luis M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Kelton

Stayed 2 nights in Feb 2025

2/10 Terrible

Xing

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude employee at check in. Gave me the wrong room and toilet was blocked
Stayed 1 night in Feb 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Robert, Chelsea

Stayed 1 night in Feb 2025

6/10 Okay

Terrell

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025