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Courtyard by Marriott San Antonio Airport/North Star Mall

3.0 star property

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Photo gallery for Courtyard by Marriott San Antonio Airport/North Star Mall

Breakfast and dinner served, American cuisine
BBQ/picnic area
View from property
Room, 2 Queen Beds, Non Smoking | 1 bedroom, premium bedding, desk, laptop workspace
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Breakfast available
  • Laundry

Explore the area

Map
80 Ne Loop 410, San Antonio, TX, 78216
  • North Star Mall
    ‪7 min walk‬
  • San Antonio Zoo and Aquarium
    ‪5 min drive‬
  • River Walk
    ‪10 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪3 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, premium bedding, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Non Smoking

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | 1 bedroom, premium bedding, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, desk, laptop workspace

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

1 bedroom, premium bedding, desk, laptop workspace

Room, 1 King Bed (Hearing Accessible)

  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, desk, laptop workspace

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Courtyard by Marriott San Antonio Airport/North Star Mall

3-star hotel in Uptown
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Change of towels is available on request.
Courtyard by Marriott San Antonio Airport/North Star Mall offers 78 accommodations with video-game consoles and coffee/tea makers. Beds feature premium bedding. 35-inch LED televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Courtyard by Marriott San Antonio Airport/North Star Mall features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 3-star property offers access to a business center and a meeting room. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge).

Courtyard by Marriott San Antonio Airport/North Star Mall is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Courtyard by Marriott San Antonio Airport/North Star Mall has a restaurant serving breakfast and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Secured self parking on site (USD 5 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: USD 10.99 for adults and USD 10.99 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet (26 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch LED TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.99 for adults and USD 10.99 for children
  • Secured self parking fee: USD 5.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Marriott Northstar
Courtyard Marriott Northstar Hotel San Antonio Airport
Courtyard Marriott San Antonio Airport Northstar
Courtyard Marriott San Antonio Airport Northstar Hotel
Courtyard Marriott Airport/North Star Mall Hotel
Courtyard Marriott San Antonio Airport/North Star Mall
Courtyard Marriott Airport/North Star Mall
Courtyard by Marriott San Antonio Airport/North Star Mall Hotel

Courtyard by Marriott San Antonio Airport/North Star Mall Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 346 out of 736 reviews
Rating 8 - Good. 193 out of 736 reviews
Rating 6 - Okay. 102 out of 736 reviews
Rating 4 - Poor. 53 out of 736 reviews
Rating 2 - Terrible. 42 out of 736 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

scott

Stayed 1 night in Mar 2025

10/10 Excellent

alberto

Stayed 1 night in Feb 2025

8/10 Good

Joshua

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Great stay

Kristy, at the front desk was very helpful!
Stayed 1 night in Mar 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Patricia

Traveled with family
Needs a bit of updating
Stayed 2 nights in Feb 2025

10/10 Excellent

Janmel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Jacqlynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What was unique with the property was that it has balconies off of the rooms. The hotel was very clean and quiet. The beds are comfortable. My only complaint would be that the door to the balcony was very hard to open but other than that everything was very nice. The staff was very friendly and accommodating. We had a late checkin and Michael (I think that was his name) made check in a breeze after a long day of traveling. We sure did appreciate all of his assistance. We will be staying here again for sure.
Stayed 3 nights in Jan 2025

10/10 Excellent

Peggy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property management needs to set guidelines for traveling sports teams and ask that they respect other guests. The sports team on our first night was very well mannered … no problem. The noise of kids running in the hallways and slamming doors was constant on the second night of our stay. We ended u checking out a day early, as a result.
Stayed 3 nights in Feb 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms did not provide sound resistance. When people were walking and talking in the hallways-I could hear everything they said. They gave me an adjoining room. The man on the other side was on his phone. He was in an argument with his spouse. He was yelling and hitting something. I didn’t feel safe. I asked for a different room. The staff happily accommodated. All the staff was friendly-except one man. (Manager apparently) someone smoke alarm was going off in a room down the hall. Non stop. I went and reported it and asked if someone could check it out. I went back to my room and started packing up stuff in case we had to evacuate. After 5 minutes I went back down to ask why he hasn’t been up to check it out yet. He was making an omelette for a guest! I said to him are you serious right now? A smoke alarm has been going off non stop and you think making an omelette is more important? He finally goes upstairs and uses his keys to enter that room, without knocking. To his surprise there was someone in there. Crazy situation. He just had to reset the alarm and it finally stopped. Corporate said the reason he finished the omelette is because he knew it was just a faulty alarm and nobody was in there. Well that’s untrue. Clearly. Seems like they are trying to cover for him. The rest of the staff was so friendly. Room was clean. Bed was higher up than normal. I had to jump up to get in. I’m 5’4”. It was comfy but tall.
Stayed 1 night in Jan 2025

10/10 Excellent

krystle

Stayed 1 night in Jan 2025

6/10 Okay

Lindy, Tuscola

Traveled with family
Liked: Staff & service
Rooms and bathroom is dated. Has a bit of a smell to the rooms.
Stayed 1 night in Jan 2025

2/10 Terrible

Cory

Business traveler
Liked: Staff & service, property conditions & facilities
My truck was broken into in the middle of the parking lot as we’re many others, if we cannot feel like our vehicles are safe than we are definitely going to be staying at the locations that ensure this type of security.
Stayed 2 nights in Jan 2025

6/10 Okay

Melissa

Traveled with partner
Disliked: Cleanliness
Are sheets had brown stuff on them and we had to change rooms but overall it was nice.
Stayed 1 night in Jan 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2024

6/10 Okay

Markle, Acworth

Stayed 1 night in Dec 2024

10/10 Excellent

Harold W Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility!
Stayed 3 nights in Dec 2024

2/10 Terrible

Jessica

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No sense of cleanliness nor friendly

This location needs major remodeling work. Carpet and restrooms were gross, the smell was terrible in the first room they gave us and they switched us over to another which smell wasn’t as bad but nonetheless still pretty bad for what we paid. The cherry on top was getting woken up by extremely loud fire alarm at 1am and not getting back into our rooms til after 2am and to top it off not getting any answers/communication from employees.
Stayed 2 nights in Dec 2024

4/10 Poor

Leonel

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service
The front desk staff needs better customer service
Stayed 1 night in Dec 2024

10/10 Excellent

Martin

Stayed 1 night in Dec 2024

10/10 Excellent

Karina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

MARIA, Del Rio

Stayed 1 night in Dec 2024

10/10 Excellent

Silvia Monica Flores

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación es excelente los empleados muy amables y atentos, lo que no me gustó es que no hay mucho personal que hable español.
Stayed 1 night in Dec 2024

4/10 Poor

Jonathan

Stayed 1 night in Oct 2024