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Candlewood Suites San Antonio Downtown by IHG

2.5 star property

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Photo gallery for Candlewood Suites San Antonio Downtown by IHG

Exterior
Property amenity
Desk, laptop workspace, blackout drapes, iron/ironing board
Studio Suite, 2 Queen Beds | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Kitchen
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
1024 S Laredo St, San Antonio, TX, 78204
  • River Walk
    ‪2 min drive‬
  • Henry B. González Convention Center
    ‪3 min drive‬
  • Alamo
    ‪3 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪18 min drive‬

Room options

View all photos for Studio Suite, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 2 Queen Beds

  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed

  • 373 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications, Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Accessible (Communications, Accessible Tub)

  • 527 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

  • 376 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

  • 376 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible Tub)

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom

  • 527 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham San Antonio Downtown

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, (2785)
The price is $206
per night
$244 total
includes taxes & fees
May 16 - May 17
La Quinta Inn & Suites by Wyndham San Antonio Downtown

About this property

Candlewood Suites San Antonio Downtown by IHG

Hotel in Downtown San Antonio
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, a business center, and dry cleaning.
Candlewood Suites San Antonio Downtown by IHG offers 96 air-conditioned accommodations with DVD players and complimentary newspapers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, Candlewood Suites San Antonio Downtown by IHG provides a hot tub and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center. This business-friendly hotel also offers barbecue grills, multilingual staff, and tour/ticket assistance. Onsite self parking is complimentary.

Candlewood Suites San Antonio Downtown by IHG is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay (maximum USD 150.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 51 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD 150.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood San Antonio Downtown
Candlewood Suites Hotel San Antonio Downtown
Candlewood Suites San Antonio Downtown
Candlewood Suites San Antonio Downtown Hotel San Antonio
Candlewood Suites San Antonio Downtown Hotel
Candlewood Suites Antonio

Candlewood Suites San Antonio Downtown by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 395 out of 730 reviews
Rating 8 - Good. 220 out of 730 reviews
Rating 6 - Okay. 60 out of 730 reviews
Rating 4 - Poor. 28 out of 730 reviews
Rating 2 - Terrible. 27 out of 730 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable beds
Stayed 1 night in Dec 2024

6/10 Okay

Richard

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
The beds were nice the location was not hard to get to and there are things located close by. But we saw one too many roaches in both of the rooms we paid for. For a place that has kitchenette’s seeing cockroaches is a little concerning
Stayed 2 nights in Dec 2024

6/10 Okay

billy

Liked: Staff & service, property conditions & facilities, room comfort

DIRTY ROOM

Nice Place but was disappointed with the restroom it was dirty and seemed like it was not cleaned. Water was in the tub and the tub was stained with grease . The restroom floor was stained and dirty .
Stayed 1 night in Dec 2024

8/10 Good

Dawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer Service was perfect. However, I never realized how much I depend on a tv for a news source until we didn’t have one on this trip. Ask for a room that does not have a Vizio tv.
Stayed 3 nights in Dec 2024

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff willing to go extra mile to assist customers specially the receptionist who checked us in. Clean room, convenient location.
Stayed 1 night in Nov 2024

10/10 Excellent

Gourav

Stayed 1 night in Oct 2024

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay! My husband and I loved it. The beds and pillows are really comfortable. Their comforters are really warm. We loved being able to make our own food and have our own tiny kitchen. There were no obnoxious neighbors. The cleaning lady knocked once to check if we needed anything. The staff was polite. Will definitely stay here again!
Stayed 4 nights in Oct 2024

10/10 Excellent

Sybila

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Richardson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Sonjanique, Houston

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet place to stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Andre, Roanoke

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here every time I visit San Antonio and I have never had a complaints! The staff is friendly and the rooms are always clean!
Stayed 1 night in Jul 2024

8/10 Good

Teresa

Traveled with family
Liked: Amenities
The Matress was really comfy and the pillows too, the pool was clean, the floor was a little dirty and they don’t make our beds or clean overall we don’t get clean towels either,,
Stayed 2 nights in Aug 2024

8/10 Good

Modinat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Rosalind

Stayed 2 nights in Jul 2024

10/10 Excellent

Ashok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Flor

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff and clean property. An amazing with fur babies.
Stayed 7 nights in Jun 2024

10/10 Excellent

Maricela

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable vacation

Everything was excellent just one thing they dont clean your room in your whole stay
Stayed 3 nights in May 2024

10/10 Excellent

Marsha Sorayah

Stayed 2 nights in May 2024

10/10 Excellent

Javier

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Jesse

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I was worried about staying here since there really isn't anything close by. Check-in was fine. The hallway on the 2nd floor smelled funny, but our room was clean with no odor. A/C worked fine. No complaints at all.
Stayed 1 night in Apr 2024

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room, poor wifi in 4th floor room

Great bed, full kitchen, large room, 4 blocks from riverwalk then 30 minutes to Alamo and main riverwalk area. Quiet. Great wifi in hall and downstairs. Limited to no wifi in 4th floor room for entire week. If you need wifi, check actual service before room assignment. Every day front desk said no one else complained, but people we talked to had limited service also. In spite of this would stay again.
Stayed 7 nights in Apr 2024

6/10 Okay

Shawn

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not terrible but our room stank and they said they would clean it and never did. Couldn’t place the smell and had to keep the window open the entire time. Hot tub out of order and pool dirty and cold. Area around the hotel has very little dining and no bars or entertainment. Homeless encampment across the road from the hotel. Not a safe area to walk after dark.
Stayed 4 nights in Apr 2024

10/10 Excellent

Brigido

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024