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Candlewood Suites San Antonio Airport by IHG

2.5 star property

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Photo gallery for Candlewood Suites San Antonio Airport by IHG

Down comforters, desk, laptop workspace, iron/ironing board
BBQ/picnic area
Interior
Down comforters, desk, laptop workspace, iron/ironing board
Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly

Explore the area

Map
418 Portland Rd, San Antonio, TX, 78216
  • North Star Mall
    ‪3 min drive‬
  • Alamo Quarry Market
    ‪4 min drive‬
  • San Antonio Zoo and Aquarium
    ‪7 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪8 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Down comforters, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Down comforters, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed

Down comforters, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Down comforters, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

Down comforters, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Down comforters, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Down comforters, desk, laptop workspace, iron/ironing board

Studio Suite

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Down comforters, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Down comforters, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Down comforters, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham San Antonio Airport

  • Pool
  • Hot Tub
  • Breakfast included
  • Free airport shuttle
3.9 out of 5, Good, (2789)
The price is $87
per night
$103 total
includes taxes & fees
Mar 9 - Mar 10
La Quinta Inn & Suites by Wyndham San Antonio Airport

About this property

Candlewood Suites San Antonio Airport by IHG

Hotel in Uptown
This hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room. Weekly housekeeping is available.
Candlewood Suites San Antonio Airport by IHG offers 72 air-conditioned accommodations with DVD players and coffee/tea makers. Beds feature down comforters. Televisions come with cable channels and Netflix. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Candlewood Suites San Antonio Airport by IHG features an outdoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Business-related amenities consist of a 24-hour business center and meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. This business-friendly hotel also offers barbecue grills, multilingual staff, and a picnic area. A roundtrip airport shuttle is complimentary to guests (available on request). Onsite uncovered self parking is complimentary.

Candlewood Suites San Antonio Airport by IHG has designated areas for smoking.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 7:00 PM on request
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Uncovered extended parking on site (USD 7 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Books
  • Games
  • Outdoor pool
  • TV in common areas
  • Video library

Family friendly

  • Children's games
  • DVD player
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Pool toys
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar near toilet (32 inches high)
  • Handrails in stairways (34 inches high)
  • Raised toilet seat (31 inches high)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2016
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch TV with cable channels
  • DVD player
  • Netflix
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per accommodation, per stay
  • Administrative fee: USD 25 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered extended parking fee: USD 7 per night
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites San Antonio Airport Hotel
Candlewood Suites San Antonio Airport Hotel
Hotel Candlewood Suites San Antonio Airport San Antonio
San Antonio Candlewood Suites San Antonio Airport Hotel
Hotel Candlewood Suites San Antonio Airport
Candlewood Suites San Antonio Airport San Antonio
Candlewood Suites Hotel
Candlewood Suites
Candlewood Suites San Antonio
Candlewood Suites San Antonio Airport
Candlewood Suites San Antonio Airport by IHG Hotel
Candlewood Suites San Antonio Airport an IHG Hotel
Candlewood Suites San Antonio Airport by IHG San Antonio
Candlewood Suites San Antonio Airport by IHG Hotel San Antonio

Candlewood Suites San Antonio Airport by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 475 out of 1003 reviews
Rating 8 - Good. 242 out of 1003 reviews
Rating 6 - Okay. 115 out of 1003 reviews
Rating 4 - Poor. 72 out of 1003 reviews
Rating 2 - Terrible. 99 out of 1003 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Epifania

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and accessible to highways.
Stayed 3 nights in Nov 2024

8/10 Good

Bailey

Stayed 4 nights in Oct 2024

2/10 Terrible

Susan

Business traveler
Disliked: Staff & service, property conditions & facilities
They need to make a note when reservations are made that if you have a pet its 80.00 in addition
Stayed 1 night in Nov 2024

10/10 Excellent

Isaac

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for the weekend . Will definitely stay again on my return to San Antonio
Stayed 4 nights in Nov 2024

6/10 Okay

Carlton, Wailuku

Business traveler
Disliked: Property conditions & facilities
Nothing good to mention
Stayed 5 nights in Oct 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Nov 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant staff
Stayed 4 nights in Oct 2024

6/10 Okay

Derek

Stayed 2 nights in Oct 2024

6/10 Okay

Senza

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Jose

Traveled with family
Liked: Cleanliness, room comfort
Bad customer service
Took us over 25 min to start the check in process, only 1 customer service person at entrance dealing with a customer that didn’t want to understand her issue.
Stayed 1 night in Nov 2024

10/10 Excellent

Tanya

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, pet friendly and welcoming. Will stay again
Stayed 1 night in Nov 2024

8/10 Good

Martin

Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice. Staff was also nice. The shower curtain looked like it should be thrown away. A smart TV would have been nice
Stayed 2 nights in Oct 2024

8/10 Good

DAVID

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Property was convenient to airport. Not much else in the area, however.
Stayed 1 night in Oct 2024

10/10 Excellent

Izola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was perfect. Clean, first floor, quiet.
Stayed 1 night in Oct 2024

6/10 Okay

YAHARI

Liked: Cleanliness, staff & service, amenities
Room 417 has a stentch. I imagine that it's in every room on the 4th floor. It's coming from the bathroom, specifically, the shower curtains or the tub itself. The toilet didn't consistently flush either.
Stayed 3 nights in Oct 2024

8/10 Good

EVAN, Denver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

John

Disliked: Cleanliness, amenities, property conditions & facilities
Property is old and deteriorating. Elevator floors were filthy Dirty all 3 days of my stay. Mattress on bed was collapsed and the springs in Mattress poked you all over.water in shower and sink never got hot barely wam enough to take shower Tv very old when checking in desk clerk stated the channel and volume buttons did not work on the remote. Had to get up every time to change channels. Horribly 3 day stay..
Stayed 2 nights in Oct 2024

4/10 Poor

Brittany

Business traveler
Disliked: Cleanliness, staff & service
There were roaches in my room
Stayed 2 nights in Oct 2024

2/10 Terrible

Erica, Del Rio

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very rude, needing supplies for my room they had none to give such as towels, toilet paper, a blanket
Stayed 2 nights in Oct 2024

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

4/10 Poor

Judith

Traveled with partner
Disliked: Cleanliness
Cockroaches. Old furniture. Mold smell from air conditioner. Free coffee in common area, but decaf only. Ran out of coffee packet refills and cups for room.
Stayed 7 nights in Oct 2024

10/10 Excellent

Nereida

Business traveler, Traveled with partner
Very good
Stayed 1 night in Oct 2024

10/10 Excellent

Lydia, Barstow

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was quiet, and clean.
Stayed 4 nights in Oct 2024