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Best Western Plus Roland Inn & Suites

3.0 star property

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Photo gallery for Best Western Plus Roland Inn & Suites

Exterior
Free daily full breakfast
Outdoor pool, sun loungers
1 bedroom, in-room safe, desk, iron/ironing board
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk
  • Pool
  • Laundry

Explore the area

Map
333 Roland Avenue, San Antonio, TX, 78210
  • Frost Bank Center
    ‪4 min drive‬
  • Alamodome
    ‪4 min drive‬
  • River Walk
    ‪6 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (with Sofabed)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds, Accessible, Bathtub (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Room amenity

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Room amenity

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 420 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Best Western Plus Downtown North

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (1000)
$216 nightly
The price is $216 total
includes taxes & fees
Best Western Plus Downtown North

About this property

Best Western Plus Roland Inn & Suites

3-star San Antonio hotel close to Frost Bank Center
Along with an outdoor pool, this smoke-free hotel has a fitness center and a business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk.
Best Western Plus Roland Inn & Suites offers 69 air-conditioned accommodations with safes and complimentary newspapers. 43-inch LED televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Best Western Plus Roland Inn & Suites features an outdoor pool and a fitness center. Wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 1700 square feet (158 square meters) include conference space. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site.

Best Western Plus Roland Inn & Suites is a smoke-free property.

A complimentary full breakfast is served each morning between 8:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 1,700 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (38 inches high)
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 10.0 per day

Property payment types

Important information

Optional extras

  • Late check-out fee: USD 25.00 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Best Western Plus Roland Inn San Antonio
Best Western Plus Roland Inn
Best Western Plus Roland San Antonio
Best Western Plus Roland
Plus Roland & Suites Antonio
Best Western Plus Roland Inn & Suites Hotel
Best Western Plus Roland Inn & Suites San Antonio
Best Western Plus Roland Inn & Suites Hotel San Antonio

Best Western Plus Roland Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 614 out of 1003 reviews
Rating 8 - Good. 214 out of 1003 reviews
Rating 6 - Okay. 73 out of 1003 reviews
Rating 4 - Poor. 42 out of 1003 reviews
Rating 2 - Terrible. 60 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Dining is great
Stayed 1 night in Feb 2025

8/10 Good

Henry

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Floroniquia

Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Needs more parking, the staff is always so friendly
Stayed 2 nights in Mar 2025

10/10 Excellent

Jon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went in for a 1 night stay & everything was nice & clean. Staff was very nice as well.
Stayed 1 night in Mar 2025

10/10 Excellent

Valerie

Stayed 1 night in Mar 2025

8/10 Good

sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly. Kind of a weird location but overall had a good experience. Room keys were finicky, but honestly we always have issues with BW keycards in general, regardless of location.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Leslie

This hotel smelled really good at check in and looked clean. Our room was short some basic items when we checked in and i had to go get those. I've not been in a hotel before that i had to request service on the day following our first night. It would have been nice to have our trash emptied. We found out at check out you have to request that and we were not informed of that at check in. The desk clerk got a little defensive when i suggested he let all the desk staff know to point that sign out for new guests. The breakfast was really good! Yogurt machine with lots of toppings on the side was a nice feature i haven't seen before.
Stayed 2 nights in Mar 2025

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

2/10 Terrible

Alex

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort

Bad servixe from front desk

Had complains on the bottom floor for walking to the restroom, had front desk to transfer us to another room but couldnt be done due to “all rooms booked”, then advice front desk more complains will be made due to stepping out or walk to the restroom and threaten us to call the cops is more complains are being made no transfer or refund was made had to check after an hour of staying
Stayed 1 night in Mar 2025

10/10 Excellent

Eva-Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Bernadette

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was nice and clean till I went to take a shower and there was a few long black hair in the tub. No ice in the ice machine. Decaf coffee was out both days.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jon

Stayed 1 night in Feb 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Cynthia

Stayed 1 night in Feb 2025

10/10 Excellent

Mary Lee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, safe stay

Stayed for the stock show. Room was clean and comfortable. My truck was not stolen! Staff was friendly and helpful. Wish the coffee maker in the lobby would have been working and the shower had more water pressure.
Stayed 3 nights in Feb 2025

10/10 Excellent

Krystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
It was very quiet. Nice breakfast. Will be back this time next year.
Stayed 1 night in Feb 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sleeping on a cloud

Room was comfortable and clean. Beds were just perfect.
Stayed 1 night in Feb 2025

8/10 Good

Daniel, Newbury Park

Stayed 1 night in Jan 2025

10/10 Excellent

Amritha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Eduardo

Stayed 1 night in Jan 2025

10/10 Excellent

Shelley

Stayed 1 night in Feb 2025