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Best Western Plus Elmendorf Hotel / San Antonio Hotel

2.5 star property

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Photo gallery for Best Western Plus Elmendorf Hotel / San Antonio Hotel

Exterior
Reception
Premium bedding, pillowtop beds, desk, laptop workspace
Outdoor pool
Free daily full breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Laundry
  • Housekeeping
$88
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
20015 Eagle Ford Way, Elmendorf, TX, 78112
  • Braunig Lake
    ‪2 min drive‬
  • River Walk
    ‪21 min drive‬
  • Lackland Air Force Base
    ‪28 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Microwave

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus Elmendorf Hotel / San Antonio Hotel

Elmendorf hotel close to San Antonio River
This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.
Best Western Plus Elmendorf Hotel / San Antonio Hotel offers 63 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 40-inch LED televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Elmendorf hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Best Western Plus Elmendorf Hotel / San Antonio Hotel features an outdoor pool and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and a fireplace in the lobby. Onsite self parking is complimentary.

Best Western Plus Elmendorf Hotel / San Antonio Hotel is a smoke-free property.

A complimentary full breakfast is served each morning between 6 AM and 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2015
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 10.0 per stay

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Best Western Plus Elmendorf Hotel
Best Western Plus Elmendorf
Best Plus Elmendorf Antonio
Best Western Plus Elmendorf Hotel
Best Western Plus Elmendorf Hotel / San Antonio Hotel Hotel
Best Western Plus Elmendorf Hotel / San Antonio Hotel Elmendorf

Best Western Plus Elmendorf Hotel / San Antonio Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 530 out of 859 reviews
Rating 8 - Good. 173 out of 859 reviews
Rating 6 - Okay. 62 out of 859 reviews
Rating 4 - Poor. 38 out of 859 reviews
Rating 2 - Terrible. 56 out of 859 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Debra

Traveled with family
Disliked: Property conditions & facilities
San Antonio was at or near 100 degrees for our entire stay. The hotel lists a pool as part of their amenities but the pool was filthy and not usable. Members of my party were very disappointed by this. The bed frame had sharp hooks that protruded from the sides and scratched our shins and the mattress wobbled because it didn’t fit the frame properly. The bathroom was adequately clean. All that said, we will not be back.
Stayed 3 nights in May 2025

10/10 Excellent

Louis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delicious Breakfast buffet, clean rooms, cold AC, Free Wi-Fi and lots of satellite cable channels
Stayed 2 nights in May 2025

10/10 Excellent

Alvaro

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Location was just minutes away from the family gathering
Stayed 1 night in May 2025

10/10 Excellent

Sara

Stayed 1 night in May 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very confort
Stayed 1 night in Apr 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Joey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Alexis

Stayed 1 night in May 2025

4/10 Poor

Melony

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mid at best. Concerning.

Mid at best. Last minute booking for an extended night in San Antonio. No good breakfast. Receptionist wasn’t nice or informative at all during check in or out. Fire alarm went off super early in the morning and staff gave NO explanation on safety, reasoning, information or if it was even safe to return back to our rooms. Guests were even waiting at front desk after for questioning and all staff had was a sign that said “away for a while call this number” called number . No answer. Questioned the cleanliness of our hotel room. Hotel smelled musty and hot . Only good thing we liked was our hotel room AC ( room only). Depending on your type of stay, if it’s a nice family trip with kids and enjoy comfortable/ eco friendly stay this is not the place to stay. Rather spend a couple extra bucks else where.
Stayed 1 night in May 2025

8/10 Good

Jon

Stayed 3 nights in Apr 2025

4/10 Poor

Hugo

Traveled with family
Liked: Cleanliness, room comfort
The shower handle was broken in the shower and unable to use. No other solution was offered to mend the situation.
Stayed 1 night in Apr 2025

10/10 Excellent

Gabrial

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Narce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Leonel

Stayed 1 night in Apr 2025

2/10 Terrible

Efrain

Disliked: Staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Faith

Traveled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The hotel is near a sewer plant so every time the wind blows, you smell a disgusting smell. The hotel over booked for the night we stayed and had booked a family into my room at midnight were me and my 9 month old baby were in bed already. When going downstairs to express how unprofessional this was, the lady then stated it was a computer issue. This is also an issue considering we have to give our personal information such and drivers licenses , credit card information and things as such. When asking to speak to a manger for a refund just for the one night of two that I booked I did not hear anything back from them. And still have not till this day. It has been a week!
Stayed 2 nights in Apr 2025

6/10 Okay

Melody

Traveled with partner
Disliked: Cleanliness
Property smell foul and the carpet and bedlinens were filthy.
Stayed 2 nights in Apr 2025

8/10 Good

Miguel

Traveled with family and small children
Liked: Cleanliness
The road in had homless people felt little uneasy
Stayed 1 night in Apr 2025

10/10 Excellent

Alice

Stayed 1 night in Apr 2025

10/10 Excellent

Norma

Liked: Cleanliness
Exclente
Stayed 2 nights in Apr 2025

6/10 Okay

rosalinda

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Alina

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Bugs on the bed, but too tired to say anything. Family on the trip got an issued rooms where there were guests already which created a terrible situation between 11p-midnight. Hotel was reserved in advance.
Stayed 1 night in Apr 2025

2/10 Terrible

Kimberly

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was wonderful but that was the only positive. This area (apparently the town) smells like horse manure! The locals said it’s normal - I almost got sick from it! The best was wildly uncomfortable. The pillows were so flat it felt like I was sleeping on the floor! The water for the shower felt so slimy. It honestly made me feel like I wasn’t getting cleaned. There also was limited dining options. You have to go into San Antonio for multiple options which is 20 minutes away. Breakfast was nasty; the biscuits were undercooked. The options were so disgusting. I wouldn’t recommend this place unless it’s your last option.
Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025