Best Western Alamo Suites

2.5 star property

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Photo gallery for Best Western Alamo Suites

Reception
Exterior
Indoor pool
Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Housekeeping
  • Gym

Explore the area

Map
1002 S Laredo St, San Antonio, TX, 78204
  • River Walk
    ‪20 min walk‬
  • Henry B. González Convention Center
    ‪2 min drive‬
  • Alamo
    ‪3 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪12 min drive‬

Room options

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 350 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 3 Twin Beds, Non Smoking, Refrigerator & Microwave

  • 350 sq ft
  • Sleeps 6
  • 3 Twin Beds

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 350 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible, Bathtub (with Sofabed)

  • 350 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 350 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 350 sq ft
  • Sleeps 6
  • 3 Twin Beds and 1 Double Sofa Bed

Suite, 3 Twin Beds, Non Smoking, Refrigerator & Microwave

  • 350 sq ft
  • Sleeps 6
  • 3 Twin Beds

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Similar properties

About this property

Best Western Alamo Suites

Hotel in Downtown San Antonio
This hotel features an indoor pool, a fitness center, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center.
Best Western Alamo Suites offers 72 accommodations with complimentary newspapers and coffee/tea makers. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

In addition to an indoor pool, Best Western Alamo Suites provides a hot tub and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. A complimentary breakfast is offered each morning. This San Antonio hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis.

Best Western Alamo Suites has designated areas for smoking.

Guests are offered a complimentary continental breakfast each morning.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 3 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 99.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 99.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Alamo Suites
Best Western Alamo
Best Western Alamo Suites
Best Western Alamo Suites Downtown
Best Western Alamo Suites Hotel
Best Western Alamo Suites Hotel Downtown
Best Western Alamo Hotel San Antonio
Best Western Alamo Suites Hotel San Antonio
Best Western Alamo Suites San Antonio
Best Alamo Suites San Antonio
Best Western Alamo Suites Hotel
Best Western Alamo Suites San Antonio
Best Western Alamo Suites Hotel San Antonio

Best Western Alamo Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 509 out of 1000 reviews
Rating 8 - Good. 293 out of 1000 reviews
Rating 6 - Okay. 110 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 44 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Its my 4th time staying here, i think that should mean something. I always choose this hotel because of prices and all the great service they offer
Stayed 1 night in Jan 2025

2/10 Terrible

Steve

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

SHERMAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Excellent breakfast
Stayed 3 nights in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Sharina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and quiet all the staff were friendly and attentive. The breakfast was good and the room was clean. I will definitely stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Alana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property itself is lovely and a great price. Friendly staff, clean and comfortable. While the location is technically walkable to the river walk, I don’t recommend it. It’s in a sketchy area with lots of wide, heavily trafficked streets. The free self-parking is nice and was a big factor in choosing this property.
Stayed 1 night in Jan 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Year’s Eve night trip !!
It was a very nice and peaceful night !!
Stayed 1 night in Dec 2024

8/10 Good

Carlos J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Overall stay good. Good location close to everything downtown. However hotel location is sketchy. No incidents occurred just the feel it givrs. Room was very spacious. Breakfast was ur typical free breakfast but was good and clean area. Only complaint neighboring room had tv on extremely loud all night. Called front desk but dont think anything was done bout it
Stayed 2 nights in Dec 2024

10/10 Excellent

Mary

Traveled with group
Stayed 2 nights in Jan 2025

8/10 Good

Jesse

Stayed 1 night in Dec 2024

10/10 Excellent

Danny

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Stayed 1 night in Jan 2025

8/10 Good

Victor

Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
Just fair..
Price was good for 2 kings sized beds and a pull out. Nothing fancy and the staff wasn’t friendly. The breakfast was terrible, and the second day we were there many breakfast things were completely out- like orange juice. And the heated pool was freezing!!! Not bad for money but probably won’t stay there again.
Stayed 2 nights in Dec 2024

8/10 Good

Raidel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average hotel, good for a couple of nights .
Stayed 1 night in Dec 2024

4/10 Poor

Gonzalo

Traveled with family
Disliked: Property conditions & facilities
Hotel is old and very limited seating for breakfast
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeana

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff was very friendly and the place was very clean.
Stayed 1 night in Dec 2024

8/10 Good

Ruby

Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Daisy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great holiday stay
Perfect stay for a family of 5. Furnishings are a little outdated, and all carpets could be deep washed for better aesthetics. Pool is not heated. Plenty of space in the room w 2 king beds. Staff answered and addressed all room issues immediately. Beds were comfortable. Suited for our needs, basically sleep needs.
Stayed 7 nights in Dec 2024

10/10 Excellent

Lonnie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
It was a very good trip. The staff was very courteous, and helpful. The room was very clean and cool. Enjoyed this trip.
Stayed 2 nights in Dec 2024

8/10 Good

ShaCerria

Traveled with family
Liked: Cleanliness, staff & service
Banged my leg on the metal framed bed. I was hoping the charger ports were more up to date. No type c chargers, thats what i get for forgetting my charger adapter. The smell was pleasant but very overwhelming and strong on the second floor. Staff was nice and welcoming. Shower was nice and hot, bed was comfortable besides the metal frame cold and hard. Overall, a good experience .
Stayed 2 nights in Dec 2024