Pearl on the Concho SureStay Collection by Best Western

2.5 star property

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Photo gallery for Pearl on the Concho SureStay Collection by Best Western

Indoor pool
Lobby
Indoor pool
Iron/ironing board, free WiFi, bed sheets, alarm clocks
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Pool
  • Housekeeping
  • Breakfast included
  • Laundry

Explore the area

Map
333 Rio Concho Dr, San Angelo, TX, 76903
  • Miss Hattie's Bordello Museum
    ‪6 min walk‬
  • Shannon Medical Center
    ‪7 min walk‬
  • San Angelo Museum of Fine Arts
    ‪9 min walk‬
  • San Angelo, TX (SJT-San Angelo Regional)
    ‪20 min drive‬

Room options

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Accessible, Non Smoking (Separate Living Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Separate Living Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Pearl on the Concho SureStay Collection by Best Western

San Angelo hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and conference space.
Pearl on the Concho SureStay Collection by Best Western offers 120 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Pearl on the Concho SureStay Collection by Best Western features an indoor pool and a children's pool. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Event facilities measuring 4000 square feet (372 square meters) include conference space. This family-friendly hotel also offers an arcade/game room, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary.

Pearl on the Concho SureStay Collection by Best Western is a smoke-free property.

A complimentary self-serve breakfast is served on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
333 Restaurant & Saloon - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 333 Restaurant & Saloon

Things to do

  • Air hockey
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fishing
  • Games
  • Golf
  • Indoor pool
  • Mini golf
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 4,000 square feet of conference space
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 40.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Jameson Inn Pearl Concho San Angelo
Jameson Inn Pearl Concho
Jameson Pearl Concho San Angelo
Jameson Pearl Concho
Pearl Concho Hotel San Angelo
Pearl Concho Hotel
Pearl Concho San Angelo
Pearl Concho
Jameson Inn Pearl on the Concho
Pearl on the Concho
Pearl on the Concho SureStay Collection by Best Western Hotel

Pearl on the Concho SureStay Collection by Best Western Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 436 out of 1003 reviews
Rating 8 - Good. 295 out of 1003 reviews
Rating 6 - Okay. 116 out of 1003 reviews
Rating 4 - Poor. 88 out of 1003 reviews
Rating 2 - Terrible. 68 out of 1003 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Lilretha

Traveled with family
Old building could use an upgrade had excellent potential. Great for kids
Stayed 1 night in Nov 2024

6/10 Okay

Kathy

Business traveler
Disliked: Cleanliness, property conditions & facilities
Shower not clean. Dingy wash cloths
Stayed 2 nights in Nov 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Eddie

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Excellent staff
The hotel was a bit dated but clean. Staff was exceptional especially the girl working as bartender and our waitress for dinner. I wish I would have gotten her name. She was a pleasure and extremely hard working and attentive. We were a party of 10+ and I don’t ever think I had better service anywhere! Hang on to her!
Stayed 2 nights in Nov 2024

8/10 Good

Glen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

elizabeth

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The property is conveniently located in the downtown area. The rooms need a lot of updating. The rooms need to be completely remodeled. The carpet is old and dusty, the flooring in the bathroom was warped. Just needs a lot of updating and remodeling.
Stayed 1 night in Oct 2024

8/10 Good

Danny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our 2nd year staying and going back again next year..
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Traveled with group
Liked: Staff & service, amenities
Rooms need some updating. Shower was stained and the Matt would not stick and caused slipping. I would stay at the BW on Bryant much cheaper
Stayed 1 night in Oct 2024

4/10 Poor

Brandon

Business traveler, Traveled with pets
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Staff was extremely helpful and polite as well as professional. Room had obvious signs of bedbugs and my second room given was no better. Everything from the sheets to the shower curtain was so dirty. Where is the pride for your hotel? So many missed opportunities with this as it's very unique
Stayed 1 night in Oct 2024

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good and room was nice and fun in the pool
Stayed 1 night in Oct 2024

10/10 Excellent

Shaun

Stayed 1 night in Oct 2024

2/10 Terrible

Maureen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
On arrival to your facility, I was met by a nice person, but they were there to tell me that there was not any food person or services available at all. The room was very very dingy bed was uncomfortable lighting was poor. No electrical outlets bathtub had some sort of a big rubber long mat, and that mat was covered with some what look like mold so it was stuck down by suction cups. I took it out to take a shower, but in fact, it was, it wasn’t dirty underneath, but it didn’t look good. I was concerned about getting something like contagious. That’s it wouldn’t do it again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Fancy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Pearl is definitely a Pearl!
The Pearl is our favorite place to stay in San Angelo, Tx. The rooms are always comfy and the pool is awesome. The staff and everyone are so sweet and helpful. They always go above and beyond to make your stay the best. Our kids age from 11 to 23 plus and there is always something for them to do. Pool tables, air hockey, big tv, arcade, playground, and a massive heated pool can keep us all busy and happy every trip. They keep the pool and all the grounds looking nice. Thank you for a great stay. We definitely will be staying again!
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

MIGUEL

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very nice location. Hotel itself needs some TLC
Stayed 1 night in Oct 2024

8/10 Good

Carlos

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Business traveler, Traveled with family
This was a lovely property. Staff was friendly and helpful. We loved the history of this property. It is family owned and operated. We will stay here again. It was very comfortable and clean. Thank you so much!
Stayed 1 night in Oct 2024

10/10 Excellent

Christina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The refrigerator was not clean. There were 6 cookies on the bottom shelf that i had to clean out.
Stayed 1 night in Sep 2024

8/10 Good

Noemi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Tiffanie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We booked a room here for 5 nights- we had to be close to the hospital due to a close family member’s serious illness. On the morning of our check out we found a bed bug. When presented to the manager in a cup he thought it was no big deal. He thought we were trying to scam him. He offered to comp us one night even though we were unknowingly sleeping with bed bugs for 5 nights! After a week, still zero compensation. Terrible management practices and very rude. We always like to support local businesses when we travel, but this was ridiculous! Do not stay here!
Stayed 5 nights in Sep 2024

10/10 Excellent

Clara

Stayed 1 night in Aug 2024

8/10 Good

MILLIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nostalgic for us because we have been here several times within the last 50 years. It’s a great place to bring your family! Great pool and play area! They are working on updating it!!
Stayed 1 night in Sep 2024

8/10 Good

Briseida

Stayed 2 nights in Jul 2024