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GHL Relax Hotel Sunrise

3.0 star property

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Photo gallery for GHL Relax Hotel Sunrise

Private beach, sun loungers, beach umbrellas, beach towels
Standard Triple Room, Sea View | Premium bedding, down comforters, minibar, in-room safe
Lobby sitting area
Lobby sitting area
Outdoor pool, open 9 AM to 9 PM, pool umbrellas

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • On private beach
  • Hot Tub
  • Room service
  • Breakfast included

Explore the area

Map
Avenida Newball No. 4-169, San Andrés, San Andres y Providencia
  • Spratt Bight Beach
    ‪6 min walk‬
  • North End
    ‪3 min drive‬
  • Punta Norte
    ‪3 min drive‬
  • San Andrés (ADZ-Gustavo Rojas Pinilla Intl.)
    ‪14 min walk‬

Room options

View all photos for Standard Double Room, Sea View

Premium bedding, down comforters, minibar, in-room safe

Standard Double Room, Sea View

  • 290 sq ft
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, minibar, in-room safe

Standard Room

  • 290 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Single Room, 1 Queen Bed, Sea View

Premium bedding, down comforters, minibar, in-room safe

Standard Single Room, 1 Queen Bed, Sea View

  • 291 sq ft
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Triple Room, Sea View

Standard Triple Room, Sea View | Premium bedding, down comforters, minibar, in-room safe

Standard Triple Room, Sea View

  • 365 sq ft
  • Sea view
  • Sleeps 3
  • 2 Queen Beds

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About this property

GHL Relax Hotel Sunrise

3-star San Andrés hotel connected to the convention center, walkable to Spratt Bight Beach
Guests of this beach hotel will appreciate convenient onsite amenities such as a hot tub and a fitness center.
GHL Relax Hotel Sunrise offers 170 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An outdoor pool and a hot tub are on site. Other recreational amenities include a private beach, a sauna, and a fitness center.
Step outside to unwind on the sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. After a day at the beach, enjoy amenities at GHL Relax Hotel Sunrise like an outdoor pool, a hot tub, and a fitness center.

Guests can enjoy a complimentary breakfast each morning. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary. This beach hotel also offers a sauna and a terrace.

GHL Relax Hotel Sunrise is a smoke-free property.

A complimentary full breakfast is served each morning between 7 AM and 10:00 AM.
PARADISE - This restaurant serves breakfast, lunch, and dinner.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas

Restaurants on site

  • PARADISE

Things to do

  • Gym
  • Hot tub
  • Karaoke
  • Outdoor pool
  • Piano
  • Sauna
  • Shopping

Family friendly

  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (4,747 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • On a private beach
  • On the bay
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1996
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9 AM to 9 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

GHL Relax Hotel Sunrise San Andres
GHL Hotel Sunrise San Andres
GHL Sunrise
GHL Sunrise San Andres
GHL Relax Sunrise San Andres
GHL Relax Sunrise
GHL Relax Hotel Sunrise Hotel
GHL Relax Hotel Sunrise San Andrés
GHL Relax Hotel Sunrise Hotel San Andrés

GHL Relax Hotel Sunrise Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 172 out of 750 reviews
Rating 8 - Good. 277 out of 750 reviews
Rating 6 - Okay. 146 out of 750 reviews
Rating 4 - Poor. 84 out of 750 reviews
Rating 2 - Terrible. 71 out of 750 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Franklin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old no WiFi in the rooms . Too much moisture everywhere … the best thing I think it’s the pool but not the best . 2/3 stars it’s not what you see in pictures
Stayed 3 nights in Feb 2025

8/10 Good

Karent

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will be back there if we are visiting the island again
Stayed 3 nights in Feb 2025

2/10 Terrible

Nicolas

Stayed 1 night in Feb 2025

4/10 Poor

Gustavo

Stayed 4 nights in Jan 2025

4/10 Poor

Patrick

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor hotel tired and needs updating Staff very unhappy - not many smiling faces !! 2/3 star at the most !!! Breakfast too many guests not enough tables and insufficient food
Stayed 7 nights in Jan 2025

8/10 Good

jorge

Liked: Staff & service
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveler

Stayed 5 nights in Jan 2025

2/10 Terrible

Gabriel, Bogota

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Sunrise Hotel for just one night and left immediately due to the terrible conditions. The hotel is old and poorly maintained, and the pictures on Expedia are highly misleading. There is no jacuzzi as advertised in the photos. The room was old with terrible humidity, and the bathroom water didn’t work initially. Later, the entire room started smelling like a sewer in the morning, with no clear source of the smell. The balcony door was so rusty and old that it couldn’t even be opened. The air conditioning is not adjustable in the room—you have to call the front desk to make it less cold. The TV didn’t work either. The worst part was the check-in process. Despite claiming check-in is at 3 PM, the reality is they provide the room anytime between 3 PM and 5:30 PM without prior notice. If they give you the room at 5:30 PM, shouldn’t you pay less? Check-out, however, is strictly at 12 PM. It’s unacceptable that they take no responsibility for this delay while expecting guests to adhere strictly to check-out times. I stayed here back in 2015 and thought it might have improved, but it remains exactly the same. Beware of the pictures—they do not reflect reality. I strongly advise against staying at this hotel.
Stayed 1 night in Jan 2025

8/10 Good

Bryan

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Edward

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

shabby run down poorly managed disaster

This shabby wannabe resort hotel is kept in horrible condition. Cracks in the floor concrete, cracks in the walls, a gym that looks like a dark prison gym with machines from 30+ years Do not book with this run down hotel staffed by uneducated homoph*** who are unable to do their job to welcome and protect their guests. Not lgbt friendly We left one night early and changed our flights to escape this bizarre horrible hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Marta Mazo

Stayed 4 nights in Sep 2024

2/10 Terrible

Osvaldo

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not recommend, pictures on the website are deceiving, the hotel is poorly maintained, dirty and noisy rooms, stay away.
Stayed 3 nights in Sep 2024

10/10 Excellent

Glaucia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

giorgio

Disliked: Cleanliness, property conditions & facilities
THE LOBBY SMELL VERY BAD. LOOK LIKE THE SEWER HAS PROBLEM
Stayed 3 nights in Sep 2024

4/10 Poor

Cruz G

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Matthew

Second stay

My second time staying there. I was aware it was 3 star ahead of time. I chose this hotel because of its location and amenities. It has a great view, boat dock, and gym. The room quality is the downside.
Stayed 4 nights in Aug 2024

4/10 Poor

Luis

Disliked: Cleanliness, property conditions & facilities
This property is horrendous. Not maintained, old, rusty, smelly, horrible beds, dirty, dripping. Horrendous food. Only good thing, reception service. It is also kind of the standard in the island.
Stayed 4 nights in Aug 2024

2/10 Terrible

Beatriz

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
No hot and pressure water. No wifi on the rooms . Bad customer sevices at the front desk . Very uncomfortable.
Stayed 1 night in May 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service
You can’t expect too much because you’re on the island but for the value, it’s a great price. The air conditioner could not get the room cold enough and it was hot. The whole time the view is beautiful and the staff was great. It’s just an old Hotel my tile was broken in the shower and Online it shows bathtub. They don’t have bathtubs if you’re on a budget. It’s a great place to stay.
Stayed 3 nights in May 2024

8/10 Good

Mohander Singh

Good ocean front property 🙏
Stayed 4 nights in Mar 2024

4/10 Poor

Andres

Stayed 4 nights in Feb 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo hotel

La infraestructura del hotel está en pésimas condiciones, lobby deteriorado, habitaciones con mobiliario viejo y maltratado, baño en malas condiciones, ducha que tira agua para el techo, los pasillos sucios y solo sirve el elevador de servicio. La piscina y el bar son lo único agradable, aunque también están viejos u necesitan remodelación. El wifi no llega a mi habitación del segundo piso, la calidad del desayuno bastante baja y el servicio nunca llegó a la mesa ninguno de los 3 días para ofrecer al menos agua. El check in a las 3 es una falta de respeto ya que comienzan a llamar a la gente como un Bingo y puedes estar hasta mas de 2 horas esperando tu habitación, no importa si llegaste antes de las 3:00.
Stayed 3 nights in Feb 2024

4/10 Poor

Jacquelyn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It took 1.5 hours for room to be ready after 3pm checkin Hotel need updates, lots of mold around hotel and showers especially. Gum was stuck to the lights next to bed
Stayed 2 nights in Nov 2023

2/10 Terrible

Richard, Porirua

Stayed 6 nights in Nov 2023