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NH Collection Salzburg City

4.0 star property

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Photo gallery for NH Collection Salzburg City

View from room
Meeting facility
Pillowtop beds, minibar, in-room safe, desk
Bar (on property)
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Gym
$228
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
Franz-Josef-Str. 26, Salzburg, Salzburg, 5020
  • Mirabell Palace
    ‪6 min walk‬
  • Mozart's Birthplace
    ‪9 min walk‬
  • Salzburg Christmas Market
    ‪11 min walk‬
  • Salzburg (SZG-W.A. Mozart)
    ‪8 min drive‬

Room options

View all photos for Superior Room

Superior Room | Pillowtop beds, minibar, in-room safe, desk

Superior Room

9.2 out of 10
Wonderful
(52 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Pillowtop beds, minibar, in-room safe, desk

Family Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Room

Premium Room | Pillowtop beds, minibar, in-room safe, desk

Premium Room

8.0 out of 10
Very good
(12 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room (2Adults + 2Children)

Pillowtop beds, minibar, in-room safe, desk

Family Room (2Adults + 2Children)

9.4 out of 10
Exceptional
(8 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

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About this property

NH Collection Salzburg City

4-star hotel in City Centre Salzburg
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
NH Collection Salzburg City offers 140 air-conditioned accommodations with minibars and safes. Beds feature pillowtop mattresses. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center, 4 meeting rooms, and limo/town car service.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a fitness center, a terrace, and multilingual staff. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

NH Collection Salzburg City is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7 AM and 10 AM on weekdays.
Bottles and Jar - This restaurant serves light fare only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Self parking on site (EUR 29 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 14 to 32 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bottles and Jar

Things to do

  • Bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 to 32 per person
  • Self parking fee: EUR 29 per day
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel NH Salzburg City
Salzburg NH City
Nh Hotel Salzburg
Nh Hotels Salzburg
Nh Salzburg City Hotel Salzburg

NH Collection Salzburg City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 289 out of 450 reviews
Rating 8 - Good. 112 out of 450 reviews
Rating 6 - Okay. 31 out of 450 reviews
Rating 4 - Poor. 12 out of 450 reviews
Rating 2 - Terrible. 6 out of 450 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Martin

Traveled with family and small children
Liked: Cleanliness, staff & service
Stayed a few years ago and now recently again for family city break. LOCATION: Location has always been the draw - quiet enough to rest and sleep but close enough to explore the city on foot. ROOMS: Starting to show signs of age on our recent stay. Curtains falling off, safe didn’t work the whole time there, poor water pressure in the showers, towels small and poor quality. STAFF: Bar staff very friendly and helpful. Interacted really well with small child we travelled with and was accepting of the noise and chaos they create. Reception staff could be better in welcoming guests to the hotel and more willing to help when requests are made. BREAKFAST Good choice of food at breakfast of good quality but often ran out of hot food with a long wait for food items to be replenished at times. Overall a good stay had but with comparison to stay a few years back the concern going forwards is that the quality provided will drop.
Stayed 4 nights in May 2025

10/10 Excellent

Christl

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property. Clean, clean, clean!!!! Monica and the rest of the staff were friendly and very helpful.
Stayed 3 nights in May 2025

10/10 Excellent

kamal, Kleinburg

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property very conveniently located easy access to all major attractions
Stayed 1 night in May 2025

10/10 Excellent

Stephen Miles

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Would happily use again.
Stayed 3 nights in May 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in the neighborhood close by o shopping and yet quiet.
Stayed 2 nights in May 2025

10/10 Excellent

DUDLEY QUENTIN

Traveled with partner
Liked: Amenities
Room was small but well-designed. Receptionists were great. Location is perfect
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel in the heart of the Neustadt

Very nice hotel. Walking distance to everything, but still quiet at night. Staff were friendly and helpful.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent breakfast, convenience and service!

Enjoyed our stay at NH. The breakfast was excellent -- so many options! The room was clean and the staff was responsive, professional and friendly. Online check-in and check-out is hassle-free. It was within walking distance of the train station and attractions. My only suggestion would be softer bed sheets. While I slept well and the bed was comfortable, the sheets did feel a little rougher/scratchier than I prefer. We will stay here again the next time we are in Salzburg!
Stayed 2 nights in May 2025

10/10 Excellent

Ng, Singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed in a few NH collection properties and they always exceed my expectations. Staff were wonderfully hospitable, friendly and polite. Hotel is within walking distance to the town area and the walk is a scenic route passing through the lovely walking bridge. Only issue with the hotel is the tight parking and entrance…. It’s pretty difficult to drive in.
Stayed 1 night in May 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Sharla

Stayed 2 nights in Apr 2025

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
7 mins walk to main area . I would have preferred to be
Stayed 1 night in Apr 2025

8/10 Good

Andrew

Great location, clean quiet hotel, friendly professional staff
Stayed 3 nights in Apr 2025

6/10 Okay

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property didn’t have our reservation through Expedia when we arrived told us the systems weren’t talking so had to wait a half hour for them to get it figured out. Staff was kind and rooms were nice
Stayed 1 night in Mar 2025

8/10 Good

Matt

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Communication wasnt good. Told breakfast went til noon. Not true. Time changed multiple times during our stay. Told if we didnt have room cleaned we got two "drink" vouchers for bar. Not true. Just beer or soda. Were told this after 6 drinks. Told bar was open til midnight every day. Not true. Came back to hotel for a drink and bar was closed at 7pm. Not a big issue, but just tell guests what the deal is. Staff was awesome! Very noisy hotel in am. Cant sleep much past 730am.
Stayed 4 nights in Apr 2025

10/10 Excellent

Fahrettin, Istanbul

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean, nice hotel and great staff
Stayed 1 night in Mar 2025

10/10 Excellent

Clyde, Guaynabo

Stayed 2 nights in Mar 2025

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Good location, room was not great

The room did not match what I expected based on the description and was quite small for a supposedly ‘superior’ room. There was nowhere convenient to put the luggage and the room was quite dark. Also the bathroom had a sliding door which was odd and the shower tray was poorly designed. The only positives of the hotel for me were that the room had a window that I could open to get fresh air, the location of the hotel was great and the breakfast was pretty good. I also liked the gym.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jane

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a visit to Saltzburg. We have two young kids and they were brilliant with them.
Stayed 2 nights in Feb 2025

10/10 Excellent

Yuen Chin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NH Collection in Salzburg

Stayed 3 nights in Feb 2025

8/10 Good

Charlie James

Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Obsessive Housekeeping

Good location and nice hotel. Comfortable room and bed. Spoilt by housekeeping knocking on door or just walking in every 20 minutes from 8-12, despite having Do not Disturb sign…. which they then removed, so same knocking next morning.
Stayed 3 nights in Feb 2025

10/10 Excellent

Erin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Lots of shopping and restaurants neaby. The hotel bar has great drinks and atmosphere. If your too lazy to leave, they also have great quick bites. The rooms are very clean and offer excellent amenities. The biggest 5 star rating about this hotel is the staff. They are fantastic. Very helpful and really nice to talk to. We changed our reservation to leave Vienna quicker than anticipated and are so thankful we did. To be honest, I thought I was going to go home disliking Austria because of the attitudes we faced in Vienna. Super grumpy unpleasant people no matter how friendly you are to them. We get along with anyone but my patience was tested in Vienna. Salzburg and the staff here turned it all around and we will happily come back to Salzburg. You will not go wrong with the NH hotels. The only downside, that may not be a downside for some, the beds are really hard in all NH hotels. We dont like them but the rest of the hotel is why we come back. Perhaps a pillow top menu would be a great option to provide?
Stayed 1 night in Dec 2024

10/10 Excellent

JULIET

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel - would definitely stay there again.
Stayed 4 nights in Dec 2024