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The Metropolitan Inn

2.5 star property

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Photo gallery for The Metropolitan Inn

Deluxe Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, desk, blackout drapes
Lobby sitting area
Premium bedding, Tempur-Pedic beds, desk, blackout drapes
Breakfast area
Lobby

Reviews

5.8 out of 10

Popular amenities

  • Room service
  • Housekeeping
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
524 S West Temple, Salt Lake City, UT, 84101
  • Salt Palace Convention Center
    ‪14 min walk‬
  • Temple Square
    ‪17 min walk‬
  • Vivint Arena
    ‪3 min drive‬
  • Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪11 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, desk, blackout drapes

Deluxe Room, 2 Queen Beds

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

Suite | Premium bedding, Tempur-Pedic beds, desk, blackout drapes

Suite

  • 500 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Handicap King Room

Premium bedding, Tempur-Pedic beds, desk, blackout drapes

Handicap King Room

  • 220 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, desk, blackout drapes

Deluxe Room, 1 King Bed

  • 225 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

The Metropolitan Inn

Hotel in Downtown Salt Lake City
This smoke-free hotel features a 24-hour business center, 24-hour room service, and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
The Metropolitan Inn offers 60 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Tempur-Pedic beds feature premium bedding. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. This business-friendly hotel also offers a vending machine, multilingual staff, and concierge services. Complimentary self parking is available on site.

The Metropolitan Inn is a smoke-free property.

24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room roll-in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Metropolitan Inn
Metropolitan Inn Salt Lake City
Metropolitan Salt Lake City
Metropolitan Hotel Salt Lake City
Metropolitan Inn Salt Lake City, Utah
The Metropolitan Inn Hotel
The Metropolitan Inn Salt Lake City
The Metropolitan Inn Hotel Salt Lake City

The Metropolitan Inn Reviews

Reviews

5.8
Rating 10 - Excellent. 170 out of 1004 reviews
Rating 8 - Good. 198 out of 1004 reviews
Rating 6 - Okay. 217 out of 1004 reviews
Rating 4 - Poor. 176 out of 1004 reviews
Rating 2 - Terrible. 243 out of 1004 reviews

5.8/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Mauricio

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was friendly and check-in/check-out process was smooth. The building itself is old but our room was renovated and functional. We couldn’t make the heat work so a bit cold but nothing crazy. The area is close to the trains and buses or you can just walk around.
Stayed 1 night in Jan 2025

4/10 Poor

Dan

Disliked: Property conditions & facilities
It was a cheap room...
This was a very cheep room in a great location. Within walking distance from a lot of downtown hotspots. They require a cash deposit for incidentals, which is quite weird. They do have an ATM in the lobby. But the surprise of that made it irritating, plus the charge to withdraw the cash. Looks like theyve tried to modernize these rooms but fall short on the maintenance. Bathroom mirror is one of those new style with the light border around it which was really nice. The curtains were torn and had little holes all over. The mattress was Very comfy. Again, it was a cheap room for about $54/a day. I wouldnt pay a dime more than that! The staff was friendly.
Broken light fixture. Shocking?
Stayed 1 night in Dec 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location & quality for reasonable rate
Excellent location within a 5 minute drive of Temple Square. Old property but clean and very quiet with elevator for 2nd floor guests. Room had TV, microwave, fridge, extra chair and round table to eat on, bathroom with tub, shower, hair dryer, shampoo and soap; very reasonable rate. CASH deposit of $100 required on checkin! Refunded at checkout.
Stayed 4 nights in Dec 2024

6/10 Okay

Margaret Ann

Locally convenient, could use more services. Overall, would sta again.
Stayed 6 nights in Dec 2024

10/10 Excellent

Papis

Stayed 2 nights in Dec 2024

10/10 Excellent

RYAN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed here a few times when I am in town for work and always get friendly, great service and the room is always very clean and comfortable. Also, it is very close to everything downtown.
Stayed 3 nights in Dec 2024

8/10 Good

Allan

Stayed 1 night in Nov 2024

8/10 Good

C. Scott

Liked: Cleanliness, staff & service, room comfort
Quick stay
Stayed here several times. Will stay again. Older property but in a central location. Loved the memory foam mattress
Stayed 2 nights in Dec 2024

2/10 Terrible

Vivis

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude staff, don't come here because someone at the front desk rolls their eyes at you, spare yourself
Stayed 1 night in Nov 2024

6/10 Okay

Cameran

Stayed 3 nights in Dec 2024

10/10 Excellent

Clint

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ZZZ's
My stay at the Metropolitan Inn was very quiet, and I was able to get some much needed sleep.
Stayed 1 night in Dec 2024

6/10 Okay

Estela

Stayed 1 night in Nov 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get what you pay for
I guess for the price you get what you get. Curtains were see through until it was dark outside and dark in your room. So no privacy and light from the city shined right in. No shower as water never got warm. Cash deposit makes zero sense to me. I understand how banks work and returns on deposits, but just seems to not make sense. Fridge smelled. Stains on sheets. Smudges on the walls. Maybe with some effort they can make this place better but from the looks of it I don’t think that will happen. If you are planning to stay a night you should be fine but a couple nights or more may drive you crazy.
Stayed 1 night in Nov 2024

2/10 Terrible

Randall

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here.
Dirty room, horrible customer service.
Stayed 2 nights in Nov 2024

2/10 Terrible

Chris, Woodstock

Disliked: Staff & service
I didn't like anything about my experience. I will never rent there again. I suggest no one else does.
Stayed 1 night in Nov 2024

2/10 Terrible

Allan

Stayed 1 night in Nov 2024

6/10 Okay

Manuel

Stayed 1 night in Oct 2024

4/10 Poor

Paul

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Cheap. Dingy. The only positive was the memory foam bed. The fridge and sink were broken and the staff didn’t seem to care.
Stayed 4 nights in Nov 2024

2/10 Terrible

paiman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Corinne

Liked: Staff & service, room comfort
Their ice machine was beeping very loudly right out side our room. I called front desk but they couldn’t figure it out. So after three hrs of listening to it I went and looked at it myself and opened it up, flipped a switch and stopped the beeping myself. Overall, nice, comfortable beds and pretty clean rooms.
Stayed 1 night in Nov 2024

2/10 Terrible

Mihir

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Victor

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They charged me 35 dollars for one dirty towel, that’s insane, in that case you only go sleep and don’t touch anything. They don’t accept credit card for deposit!! Terrible staff very rude, never again
Stayed 1 night in Nov 2024

2/10 Terrible

Chaconne

Traveled with partner
Disliked: Staff & service, property conditions & facilities
This was a very strange experience. I expected the weird downtown setting; for what we paid, I expected things like the wallpaper peeling in the bathroom and the door that looked like someone was slammed into it. But I had no expectation that we would be required to provide a Cash deposit for our stay. I’ve never had a hotel/motel REQUIRE cash for the deposit. We then had to wait for them to check the room at the end of our stay so we could get our cash back. It was all strange.
Stayed 1 night in Oct 2024

4/10 Poor

James

Traveled with family
Disliked: Property conditions & facilities
Rundown and Homeless Encampment
Check-in was terrible. First, my reservation had been cancelled and I didn't do it. Second, I asked if I could check-in early and they said it would cost $25. Do I came back later and had to rebook thru the website to get a room.
Stayed 1 night in Oct 2024

6/10 Okay

Andre

Liked: Cleanliness
The room was clean and comfy, and the staff was general friendly and helpful. However, when checking in, they insisted on a $100 CASH deposit. This was never mentioned in the booking information or the confirmation. They claimed it was much easier than a credit card deposit and that we could get cash at the ATM in their lobby, which I'm sure they get a kickback from and charges fees to use. Luckily, we had enough cash so didn't have to use it. That whole interaction seemed very shady to me.
Stayed 2 nights in Oct 2024