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The Metropolitan Inn

2.5 star property

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Deluxe Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, desk, blackout drapes
Lobby
Front of property
Free self parking
Breakfast area

Reviews

6.0 out of 10

Popular amenities

  • Room service
  • Housekeeping
  • Air conditioning
  • Laundry
  • Free WiFi
$136
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
524 S West Temple, Salt Lake City, UT, 84101
  • Salt Palace Convention Center
    ‪13 min walk‬
  • Temple Square
    ‪18 min walk‬
  • Delta Center
    ‪18 min walk‬
  • Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, desk, blackout drapes

Deluxe Room, 2 Queen Beds

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

Suite | Premium bedding, Tempur-Pedic beds, desk, blackout drapes

Suite

  • 500 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Handicap King Room

Premium bedding, Tempur-Pedic beds, desk, blackout drapes

Handicap King Room

  • 220 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, desk, blackout drapes

Deluxe Room, 1 King Bed

  • 225 sq ft
  • Sleeps 3
  • 1 King Bed

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Exterior

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About this property

The Metropolitan Inn

Hotel in Downtown Salt Lake City
This smoke-free hotel features a 24-hour business center, 24-hour room service, and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
The Metropolitan Inn offers 60 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Tempur-Pedic beds feature premium bedding. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. This business-friendly hotel also offers a vending machine, multilingual staff, and concierge services. Complimentary self parking is available on site.

The Metropolitan Inn is a smoke-free property.

24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room roll-in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Metropolitan Inn
Metropolitan Inn Salt Lake City
Metropolitan Salt Lake City
Metropolitan Hotel Salt Lake City
Metropolitan Inn Salt Lake City, Utah
The Metropolitan Inn Hotel
The Metropolitan Inn Salt Lake City
The Metropolitan Inn Hotel Salt Lake City

The Metropolitan Inn Reviews

Reviews

6.0
Rating 10 - Excellent. 195 out of 1012 reviews
Rating 8 - Good. 185 out of 1012 reviews
Rating 6 - Okay. 216 out of 1012 reviews
Rating 4 - Poor. 167 out of 1012 reviews
Rating 2 - Terrible. 249 out of 1012 reviews

5.8/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Raymond

Business traveler
Liked: Cleanliness, staff & service, room comfort
There was a broken lamp which couldn't be replaced. Not a lot of AC outlets in the room. Not enough light. The bed was comfortable, the fridge and microwave worked. The room was clean.
Stayed 1 night in May 2025

2/10 Terrible

Janelle

Stayed 1 night in May 2025

2/10 Terrible

Curtis

Stayed 1 night in May 2025

2/10 Terrible

Ivan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No communication, no customer service, terrible experience.
Stayed 5 nights in Jan 2025

4/10 Poor

LaNelle

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Bradley

Disliked: Amenities
The card wouldn't open the door to the room. I went back twice, they finally gave me another room. For the price the motel was adequate. I was there just one night.
Stayed 1 night in May 2025

4/10 Poor

Juan

Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay here

Don't waste your time or money staying here. They asked me to pay an extra cash deposit when I arrived to make sure the room was no smoking and I didn't have any visitors after 8pm. The walls and curtains were dirty and the towels I'm assuming were clean but they were not white anymore. If I had been with my kids I never would have checked in. As it was, I stayed there 1 night out of the 4 I booked and then got a room somewhere else. The remainder was non-refundable and the desk staff never asked why I was checking out early.
Stayed 4 nights in May 2025

10/10 Excellent

Shavkat

Stayed 2 nights in May 2025

10/10 Excellent

Shavkat

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy and quiet place to relax and enjoy the time off.
Stayed 1 night in May 2025

10/10 Excellent

Shavkat

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is in walking distance like stores, cafes, restaurants. Quite and peaceful place to relax and enjoy time.
Stayed 1 night in May 2025

10/10 Excellent

Noelia

Stayed 3 nights in May 2025

6/10 Okay

Samuel

Traveled with family
Liked: Cleanliness
Hotel was older little ran down the rooms are very clean.
Stayed 2 nights in May 2025

4/10 Poor

Susan

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The whole place really needs an upgrade. Lots of rusting and chipping and peeling. The staff was very nice and accommodating and the bedding was clean and the mattress good. Also they actually charge your credit card $100 extra dollars as a damage deposit which they say they will reimburse in a week or two. That was unsettling.
Stayed 1 night in May 2025

4/10 Poor

Peter

Disliked: Cleanliness, amenities, property conditions & facilities
Good location. Not kept up
Stayed 1 night in Apr 2025

10/10 Excellent

Heberto, Montreal

Stayed 6 nights in May 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities

It's a nice enough place on a budget

The Metropolitan Inn was sufficient for the price. Pictures tend to give a little better impression of the condition, but after I adjusted expectations to be more in line with a motel....I was happy. Courteous staff!
Stayed 5 nights in May 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Not the greatest place to stay

Smelled like it had flooded at some point , floors looked dirty/stained. Looked like whoever painted walls didn’t care if the paint dripped onto counters,floor and in shower. Just seemed pretty run down
Stayed 1 night in May 2025

8/10 Good

Maria, Kearns

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The surrounding area wasn’t the best however the staff were really awesome and the cleanliness was exceptional
Stayed 1 night in May 2025

4/10 Poor

Brenda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No late checkout.
Stayed 1 night in May 2025

4/10 Poor

Sahoko

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only electric plug I could use for my laptop was in bathroom. Plug near tge bed is behind the object and one of them did not work.
Stayed 3 nights in May 2025

8/10 Good

Bart

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Hannah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I was looking for room reasonable and close to the Salt Lake Palace, which this was - while overall building needs updating, my room was clean, the bed was comfortable and had coffee maker/frig/microwave & a TV that worked, which was more than I can say for a 'fancier' hotel I recently stayed in in Philadelphia and cost was very reasonable
Stayed 3 nights in Apr 2025

2/10 Terrible

Josue

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was smelling really bad , it wasn’t clean and the air wasn’t working good , I literally left 2 after I got there.
Stayed 1 night in Apr 2025