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Hyatt Place Salt Lake City/Downtown/The Gateway

3.0 star property

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Photo gallery for Hyatt Place Salt Lake City/Downtown/The Gateway

Front of property
Seasonal outdoor pool
Hypo-allergenic bedding, down comforters, desk, laptop workspace
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Bar
  • Pool
  • Hot Tub
  • Parking available
  • 24/7 front desk

Explore the area

Map
55 N 400 West St, Salt Lake City, UT, 84101
  • Gateway Mall
    ‪3 min walk‬
  • Vivint Arena
    ‪4 min walk‬
  • Clark Planetarium
    ‪6 min walk‬
  • Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪11 min drive‬

Room options

Room, 1 King Bed, Accessible, Bathtub

  • 405 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 360 sq ft
  • Sleeps 5
  • 1 King Bed

Room (2 Queen Bed, SofaBed, Roll-In Shower)

  • 355 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • 410 sq ft
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 360 sq ft
  • Sleeps 6
  • 2 Queen Beds

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About this property

Hyatt Place Salt Lake City/Downtown/The Gateway

3-star hotel in Downtown Salt Lake City
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a hot tub are onsite. Housekeeping is available once per stay.
Hyatt Place Salt Lake City/Downtown/The Gateway offers 128 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature down comforters. 42-inch LED televisions come with satellite channels.

This Salt Lake City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Microwaves, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided once per stay.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Hyatt Place Salt Lake City/Downtown/The Gateway provides a hot tub and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center, 2 meeting rooms, and coworking spaces. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Hyatt Place Salt Lake City/Downtown/The Gateway has designated areas for smoking.

A complimentary buffet breakfast is served between 6:30 AM and 9:00 AM on weekdays.
The Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (USD 10 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bar

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 10 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from April to November
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Hotel Salt Lake City
Hyatt Place Salt Lake City
Salt Lake City Hyatt Place
Hyatt Place Salt Lake City - Downtown Utah
Hyatt Place Salt Lake City Hotel Salt Lake City
Hyatt Place Salt Lake City/Downtown/The Gateway Hotel
Hyatt Place City/Downtown/The Gateway Hotel
Hyatt Place Salt Lake City/Downtown/The Gateway
Hyatt Place City/Downtown/The Gateway
Hyatt Salt City The Gateway
Hyatt Place Salt Lake City/Downtown/The Gateway Hotel
Hyatt Place Salt Lake City/Downtown/The Gateway Salt Lake City

Hyatt Place Salt Lake City/Downtown/The Gateway Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 661 out of 1006 reviews
Rating 8 - Good. 186 out of 1006 reviews
Rating 6 - Okay. 85 out of 1006 reviews
Rating 4 - Poor. 43 out of 1006 reviews
Rating 2 - Terrible. 31 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Sheldon

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room quiet staff very helpful will be staying there again
Stayed 1 night in Nov 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and great location
Very clean room and perfect for our little family with all we were doing. Liked how the space was divided from bed/living.
Stayed 1 night in Jul 2024

4/10 Poor

William

Stayed 3 nights in Nov 2024

8/10 Good

Nathen

Stayed 1 night in Oct 2024

10/10 Excellent

Benjamine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located near many downtown attractions
Stayed 1 night in Nov 2024

10/10 Excellent

Roy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time here. I like it, Ill stay here nexta time I'm in the area
Stayed 1 night in Nov 2024

10/10 Excellent

Gina

Traveled with family
Liked: Cleanliness, amenities
We stayed overnight to attend a concert. It was perfect. Nice sized room and clean. Breakfast next morning was amazing.
Stayed 1 night in Nov 2024

10/10 Excellent

Abbigale

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect as we had a concert at the delta center within sight of the hotel!
Stayed 1 night in Nov 2024

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
It is very close to the Delta Center.
Stayed 1 night in Oct 2024

10/10 Excellent

Jessica

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Dennis Cuenca

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome staff and knowledgeble Receptive to my needs.
Stayed 3 nights in Oct 2024

4/10 Poor

Alicia

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Great Place to stay if you do not have a car to leave in their "secured" parking lot, right next to the soup kitchen and a lot of homeless in the area. Our vehicle was broken into staff was not surprised. SLC Police did not bother to respond as a weapon was not stolen from the vehicle.
Stayed 1 night in Oct 2024

10/10 Excellent

sahir

Stayed 1 night in Oct 2024

10/10 Excellent

Belsy

Stayed 1 night in Oct 2024

10/10 Excellent

Michael, Moab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easy to find. The check in process was very quick.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Louise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We attended a hockey game and this hotel is very convenient as it's only a block from the Delta Center.
Stayed 1 night in Oct 2024

2/10 Terrible

Krista

Traveled with family and small children, Business traveler
Disliked: Staff & service, property conditions & facilities
Very disappointed in my stay. Incredibly rude and unprofessional check in staff, room was mediocre but was terribly terribly cold with broken heating unit in the winter time
Stayed 2 nights in Oct 2024

10/10 Excellent

Ashlynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in Salt Lake City for a concert. The hotel is an easy walk there and back. It's a safe area to walk at night. The staff is very friendly. The room was very nice and quiet.
Stayed 1 night in Oct 2024

10/10 Excellent

Vartouhi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Oct 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

michael

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Matthew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay. Room was spacious, clean and comfy, but a bit dated. Great front desk staff.
Stayed 1 night in Oct 2024