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Hyatt Place Salt Lake City/Downtown/The Gateway

3.0 star property

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Photo gallery for Hyatt Place Salt Lake City/Downtown/The Gateway

Front of property
Lobby
Seasonal outdoor pool
Hypo-allergenic bedding, down comforters, desk, laptop workspace
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Hot Tub
  • Parking available

Explore the area

Map
55 N 400 West St, Salt Lake City, UT, 84101
  • Vivint Arena
    ‪4 min walk‬
  • Salt Palace Convention Center
    ‪7 min walk‬
  • City Creek Center
    ‪15 min walk‬
  • Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪11 min drive‬

Room options

Room, 1 King Bed, Accessible, Bathtub

  • 405 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 360 sq ft
  • Sleeps 5
  • 1 King Bed

Room (2 Queen Bed, SofaBed, Roll-In Shower)

  • 355 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • 410 sq ft
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 360 sq ft
  • Sleeps 6
  • 2 Queen Beds

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About this property

Hyatt Place Salt Lake City/Downtown/The Gateway

3-star hotel in Downtown Salt Lake City
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a hot tub are onsite. Housekeeping is available once per stay.
Hyatt Place Salt Lake City/Downtown/The Gateway offers 128 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature down comforters. 42-inch LED televisions come with satellite channels.

This Salt Lake City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Microwaves, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided once per stay.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Hyatt Place Salt Lake City/Downtown/The Gateway provides a hot tub and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center, 2 meeting rooms, and coworking spaces. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Hyatt Place Salt Lake City/Downtown/The Gateway has designated areas for smoking.

A complimentary buffet breakfast is served between 6:30 AM and 9:00 AM on weekdays.
The Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (USD 10 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 10 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from April to November
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Hotel Salt Lake City
Hyatt Place Salt Lake City
Salt Lake City Hyatt Place
Hyatt Place Salt Lake City - Downtown Utah
Hyatt Place Salt Lake City Hotel Salt Lake City
Hyatt Place Salt Lake City/Downtown/The Gateway Hotel
Hyatt Place City/Downtown/The Gateway Hotel
Hyatt Place Salt Lake City/Downtown/The Gateway
Hyatt Place City/Downtown/The Gateway
Hyatt Salt City The Gateway
Hyatt Place Salt Lake City/Downtown/The Gateway Hotel
Hyatt Place Salt Lake City/Downtown/The Gateway Salt Lake City

Hyatt Place Salt Lake City/Downtown/The Gateway Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 659 out of 1004 reviews
Rating 8 - Good. 187 out of 1004 reviews
Rating 6 - Okay. 84 out of 1004 reviews
Rating 4 - Poor. 43 out of 1004 reviews
Rating 2 - Terrible. 31 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Denise

Disliked: Cleanliness, staff & service, property conditions & facilities
Not comfortable beds, towels scratchy, breakfast inconsistent, bar rules inconsistent.
Stayed 4 nights in Dec 2024

10/10 Excellent

Evan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly front desk. The room was very spacious and clean with a mini fridge. Parking was conveniently behind the hotel($10/night). And a lot of stuff within walking distance. Royal Burger, Utah Jazz stadium, the Depot venue and a lot of other places. I highly recommend and will be back if we stay in SLC.
Stayed 1 night in Nov 2024

10/10 Excellent

Maria Georgina Rosario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel. Nothing fancy. Comfortable except for pillows.
Stayed 1 night in Sep 2024

10/10 Excellent

Jodi

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean!!! Love the proximity to the Delta Center (almost directly across the street).
Stayed 1 night in Dec 2024

2/10 Terrible

Huong

Traveled with family and small children
Disliked: Cleanliness
I found hair ALL over the bed sheets. Totally unacceptable. I informed the front desk agent and she asked that I send the pictures to the hotel which I did. We got a new room, but not a single apology for this incident.
Stayed 3 nights in Nov 2024

8/10 Good

Eden

Stayed 1 night in Nov 2024

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

cheryl

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, Delta Center right across the street. Only down fall, right next to the Gateway, which has a lot of homeless.
Stayed 1 night in Nov 2024

10/10 Excellent

Darren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, friendly and close to delta center
From the second we walked in the staff was so friendly and attentive. Our check in was super quick and the stay was quiet. The breakfast was actually surprisingly good for a free breakfast and again they were so friendly when we had any requests while eating. Would stay again for sure. Also we stayed here for the Jazz game and it was such a short walk to the game.
Stayed 1 night in Nov 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Eric

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was beyond my expectations!!!. Very close to the Arena big room for a great price free delicious breakfast will definitely be going back!!!.
Stayed 1 night in Nov 2024

10/10 Excellent

Parley

Stayed 1 night in Nov 2024

8/10 Good

Nicholas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to about everything downtown
Stayed 1 night in Nov 2024

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

cynthia

Stayed 1 night in Nov 2024

6/10 Okay

Taylor

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I stayed at the property in past and really liked it. So this stay I thought would be fine. The room it self was clean and cozy. But when tried to shower in morning, the shower would not work. Did not get any money back or anything. Was also a little noisy with front runner running behind hotel. Breakfast was good, and service was well. If shower would have worked proplerly I would book again
Stayed 1 night in Nov 2024

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Stacy

Stayed 1 night in Nov 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No restaurant/no bar
I booked this hotel for my husband who is not a big fan of traveling. It was a quick overnight stay and I booked this hotel because it stated there was a restaurant and a bar on location so he would not have to find somewhere else to eat. This hotel had no restaurant and no bar.
Stayed 1 night in Nov 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Hotel is very clean and nice. The staff was very friendly and kept everything tip-top! Beds are comfortable and very roomy. We loved having the small living space - it’s nice to have somewhere other than your bed to sit on! Will stay here again next time we are on SLC
Stayed 2 nights in Nov 2024