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Crystal Inn Hotel & Suites West Valley City

3.0 star property

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Photo gallery for Crystal Inn Hotel & Suites West Valley City

Lobby
Indoor pool
Front of property
Pillowtop beds, individually furnished, desk, laptop workspace
Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking | Pillowtop beds, individually furnished, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free airport shuttle

Explore the area

Map
2254 West City Center Court, I-215, Exit 18, West Valley City, UT, 84119
  • Hale Center Theater
    ‪2 min walk‬
  • Maverik Center
    ‪6 min walk‬
  • Salt Palace Convention Center
    ‪10 min drive‬
  • Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillowtop beds, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • 355 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Pillowtop beds, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking

Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking | Pillowtop beds, individually furnished, desk, laptop workspace

Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking

  • 527 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Crystal Inn Hotel & Suites Midvalley

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.5 out of 5, Wonderful, (2506)
$168 nightly
The price was $186
The price is $168 total
includes taxes & fees
Crystal Inn Hotel & Suites Midvalley

About this property

Crystal Inn Hotel & Suites West Valley City

3-star West Valley City hotel with indoor pool
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a hot tub, coffee/tea in a common area, and a business center. Limited housekeeping is available.
Crystal Inn Hotel & Suites West Valley City offers 122 accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This West Valley City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on a limited basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Crystal Inn Hotel & Suites West Valley City provides a hot tub and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This business-friendly hotel also offers a vending machine, ski storage, and tour/ticket assistance. Complimentary self parking is available on site.

Crystal Inn Hotel & Suites West Valley City is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 113.82 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 113.82 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is recommended for transportation to and from this property
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Crystal Inn Hotel West Valley City
Crystal West Valley City
Crystal Inn Hotel Suites West Valley City
Crystal Inn Hotel & Suites West Valley City Hotel
Crystal Inn Hotel & Suites West Valley City West Valley City

Crystal Inn Hotel & Suites West Valley City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1093 out of 1693 reviews
Rating 8 - Good. 390 out of 1693 reviews
Rating 6 - Okay. 121 out of 1693 reviews
Rating 4 - Poor. 49 out of 1693 reviews
Rating 2 - Terrible. 40 out of 1693 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Martin De jesus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Mar 2025

10/10 Excellent

donald

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to food and mavrick center
Stayed 1 night in Feb 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and a very nice place to stay

Excellent. Crystal Inn was clean, kept in good repair, newer room furnishings and quiet. The included breakfast was a cut above the usual hotel breakfasts.
Stayed 5 nights in Feb 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent location to many food options.
Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Chih Chuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have a great stay for one night.
Stayed 1 night in Feb 2025

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far so good!
Stayed 1 night in Feb 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Cheyenne

Liked: Cleanliness, staff & service, amenities
They were super friendly the pool is nice and clean and the rooms were clean and exceptional
Stayed 1 night in Feb 2025

8/10 Good

JASON, ELY

Stayed 1 night in Feb 2025

8/10 Good

Monica

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Twana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great experience and at a very affordable price! They even gave me a free tool to clear snow and ice off my rental car. My only recommendation would be to have bigger coffee cups to cut back on returning to refill your cup.
Stayed 6 nights in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, close to airport
Stayed 1 night in Feb 2025

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely place to stay. My only complaint is the beds are so soft there hard to get out of. Beside that everything was excellent swimming pool and hot tub was amazing not cold and not to hot. Definitely will be staying there again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Keri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very spacious room I was not expecting! Very nice and comfortable; great staff and very clean. This rates up there with the high class hotels!
Stayed 1 night in Feb 2025

10/10 Excellent

Josalyn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything!!
Stayed 2 nights in Feb 2025

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
While the hotel was clean, it was still outdated. The room I stayed in the knob to the fridge was broken making it difficult to turn on and adjust. The heater/cooler unit did not seem to function properly to the temp adjustments but it did work just took constant attention. The TV sound wasn’t loud, I had it turned up all the way just to hear at a normal level. The toilet ran several times an hour which was really annoying. The free breakfast was ok. The sausage patties were so incredibly overcooked. They offered iced coffee which I thought was really great but the cups were infant size and no ice made available. You had to clean your own table which was fine but had to scrape your food off the dish and then place it in the bin which was kind of awkward because no staff was there no signs telling you what to do. No signs posted anywhere for breakfast hours I had to search the website. The fire alarm randomly went off which was incredibly ear piercing and no one told us anything until I called the front desk to ask what noise that was. They charge you at check in a deposit for amenities and what not but when I went to purchase items like snacks from the small store I had to pay for it up front instead of an option to charge my room. Overall the stay was peaceful, we had no major issues everything was minor and we enjoyed our stay. I would stay there again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Zolshyna

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We went to watch a hockey game at the maverick center and this hotel was right there less then a 5 minute walk to the front door of the stadium. Pool was indoor so we got to enjoy it even if it was super cold outside. breakfast was okay but there are other options in the area
Stayed 2 nights in Feb 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Very grateful for the shuttle from the airport, not many hotels offer this outside of the vicinity of the airport itself. Staff was friendly and helpful with recommendations. The hotel was quiet, and I had a nice stay. The room was clean and roomy. I would choose to stay here again. The location was off of 215 and there wasn't any traffic noise. It's an easy access to get to various areas of Salt Lake.
Stayed 1 night in Feb 2025

10/10 Excellent

charlott

Stayed 3 nights in Feb 2025

10/10 Excellent

Raylene

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast. Friendly staff. Great cost.
Stayed 2 nights in Feb 2025