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Crystal Inn Hotel & Suites West Valley City

3.0 star property

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Photo gallery for Crystal Inn Hotel & Suites West Valley City

Lobby sitting area
Pillowtop beds, individually furnished, desk, laptop workspace
Front of property
Indoor pool
Pillowtop beds, individually furnished, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Breakfast included
  • Hot Tub
  • Pool
  • Pet friendly
  • Gym

Explore the area

Map
2254 West City Center Court, I-215, Exit 18, West Valley City, UT, 84119
  • Hale Center Theater
    ‪2 min walk‬
  • Maverik Center
    ‪8 min walk‬
  • Salt Palace Convention Center
    ‪12 min drive‬
  • Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillowtop beds, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(95 reviews)
  • 355 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Pillowtop beds, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(30 reviews)
  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking

Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking | Pillowtop beds, individually furnished, desk, laptop workspace

Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 527 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Front of property

Crystal Inn Hotel & Suites Salt Lake City

  • Pool
  • Hot Tub
  • Breakfast included
  • Free airport shuttle
4.6 out of 5, Wonderful, (3136)
The price is $187
per night
$217 total
includes taxes & fees
Mar 27 - Mar 28
Crystal Inn Hotel & Suites Salt Lake City

About this property

Crystal Inn Hotel & Suites West Valley City

3-star West Valley City hotel with indoor pool
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a hot tub, coffee/tea in a common area, and a business center. Limited housekeeping is available.
Crystal Inn Hotel & Suites West Valley City offers 122 accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This West Valley City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on a limited basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Crystal Inn Hotel & Suites West Valley City provides a hot tub and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 1410 square feet (131 square meters) include conference space. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This business-friendly hotel also offers a vending machine, ski storage, and tour/ticket assistance. Complimentary self parking is available on site.

Crystal Inn Hotel & Suites West Valley City is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)
  • Tour and ticket assistance

Business services

  • 1,410 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 113.82 per pet, per stay (maximum USD 227.64 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 113.82 per pet, per stay (maximum USD 227.64 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is recommended for transportation to and from this property
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Crystal Inn Hotel West Valley City
Crystal West Valley City
Crystal Inn Hotel Suites West Valley City
Crystal Inn Hotel & Suites West Valley City Hotel
Crystal Inn Hotel & Suites West Valley City West Valley City

Crystal Inn Hotel & Suites West Valley City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1061 out of 1663 reviews
Rating 8 - Good. 395 out of 1663 reviews
Rating 6 - Okay. 119 out of 1663 reviews
Rating 4 - Poor. 49 out of 1663 reviews
Rating 2 - Terrible. 39 out of 1663 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Kennon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Colette

Stayed 1 night in Nov 2024

10/10 Excellent

Thayne

Stayed 1 night in Dec 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Was nice
Stayed 1 night in Dec 2024

8/10 Good

Carrie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good place to stay
Perfect for a quick stay. Comfortable rooms and great breakfast
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always nice
Stayed 3 nights in Oct 2024

10/10 Excellent

Isabelle

Stayed 2 nights in Nov 2024

2/10 Terrible

michael

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
pet fee was ridiculously high 100.00 per stay, even for only 1 night
Stayed 2 nights in Nov 2024

10/10 Excellent

LEE

Stayed 1 night in Nov 2024

10/10 Excellent

Kirk

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was very good, especially the home made breakfast burritos and the home made salsa.
Stayed 1 night in Nov 2024

10/10 Excellent

Christian, Fountain Valley

Business traveler, Traveled with family
Liked: Amenities
Woot to the woot
Stayed 1 night in Oct 2024

10/10 Excellent

Rich

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and room with hot tub is my wife's favorite..
Stayed 1 night in Nov 2024

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Troy

Traveled with family
Stayed 1 night in Nov 2024

8/10 Good

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a nice stay. Thanks for a clean, well kept property.
Stayed 3 nights in Nov 2024

8/10 Good

Kenneth, Eureka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, close to dining and entertainment
Stayed 1 night in Nov 2024

6/10 Okay

Joyce

Stayed 1 night in Nov 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what we needed
We only stayed one night as we were driving to Moab but the hotel was in a great location, very clean, had a courteous staff, excellent breakfast, easy parking, and was perfect for what we needed. I would stay at Crystal Inn again and definitely would recommend to my friends. 5 stars!
Stayed 1 night in Nov 2024

10/10 Excellent

jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Olenia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, nice staff
Stayed 1 night in Nov 2024

6/10 Okay

Claudia

Stayed 4 nights in Aug 2024

6/10 Okay

Theresia

Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Stayed 3 nights in Oct 2024

6/10 Okay

Barry, Philadelphia

Liked: Cleanliness, amenities, property conditions & facilities
A decent place for the price. Two areas for improvement: Breakfast was very basic. Not many options. Coffee was flavorless brown water. Two service requests were ignored during my stay. Front desk staff needs training on professional image, remembering customer requests, and always looking happy, approachable, and friendly, I think all of these issues can be taken care of by secret shopping a Hampton Inn to see how professional hospitality is delivered.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mary

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I wish I got the name of the lady who checked me in but she was wonderful. She let me check in early and was very helpful. The pool is well kept and clean. The hot tub wasn't as hot as I'd like but still ok. Breakfast was good and well stocked. Hotel is clean and the room was also clean. We had a great staycation. Will book again