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Crystal Inn Hotel & Suites Salt Lake City

3.0 star property

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Photo gallery for Crystal Inn Hotel & Suites Salt Lake City

Reception
Indoor pool, open 6:00 AM to midnight, sun loungers
Lobby sitting area
1 bedroom, premium bedding, in-room safe, desk
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

Map
230 W 500 S, Salt Lake City, UT, 84101
  • Salt Palace Convention Center
    ‪10 min walk‬
  • Delta Center
    ‪15 min walk‬
  • Temple Square
    ‪16 min walk‬
  • Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard King, Jetted Tub, Non Smoking

Standard King, Jetted Tub, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Standard King, Jetted Tub, Non Smoking

  • 384 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Queen, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard Double Queen, Non Smoking

  • 384 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Studio, 1 King Bed, Non Smoking

  • 384 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard King with Sofa bed, Non Smoking

Standard King with Sofa bed, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Standard King with Sofa bed, Non Smoking

  • 384 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Executive Suite, 1 King Bed, Non Smoking

  • 528 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Family Double Queen, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Family Double Queen, Non Smoking

  • 384 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed

View all photos for Executive Suite, 1 King Bed, Jetted Tub, Non Smoking

Jetted tub

Executive Suite, 1 King Bed, Jetted Tub, Non Smoking

  • 528 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for King Bar, Non Smoking

King Bar, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

King Bar, Non Smoking

  • 384 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard King, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard King, Non Smoking

  • 384 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Crystal Inn Hotel & Suites Salt Lake City

3-star hotel in Downtown Salt Lake City
Along with an indoor pool, this smoke-free hotel has a fitness center and a sauna. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour business center, a hot tub, and a business center. Housekeeping is available on request.
Crystal Inn Hotel & Suites Salt Lake City offers 175 accommodations with safes and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Salt Lake City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Crystal Inn Hotel & Suites Salt Lake City provides a hot tub, a sauna, and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This business-friendly hotel also offers a terrace, a vending machine, and gift shops/newsstands. Complimentary self parking is available on site. Guests can use the health club at a partner property.

Crystal Inn Hotel & Suites Salt Lake City is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6 AM and 9:00 AM and on weekends between 7 AM and 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 116.32 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day

Property payment types

Important information

Optional extras

  • Pet fee: USD 116.32 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to midnight
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Crystal Inn Hotel Down Town
Crystal Inn Hotel Salt Lake City Down Town
Crystal Salt Lake City Down Town
Crystal Inn Hotel Salt Lake City Downtown
Crystal Inn Hotel & Suites Salt Lake City - Downtown Utah
Crystal Inn Hotel And Suites Salt Lake City - Downtown
Crystal Hotel Salt Lake City
Crystal Inn Hotel
Crystal Salt Lake City Downtown
Crystal Inn Hotel Suites Salt Lake City Down Town

Crystal Inn Hotel & Suites Salt Lake City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2250 out of 3152 reviews
Rating 8 - Good. 627 out of 3152 reviews
Rating 6 - Okay. 179 out of 3152 reviews
Rating 4 - Poor. 57 out of 3152 reviews
Rating 2 - Terrible. 39 out of 3152 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

The room was very clean and fit our needs. Front desk service was excellent. I do not think any room is worth $230 a night, but it beats sleeping in your car.
Stayed 1 night in Mar 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love to stay here, its a favorite of my wife also.
Stayed 1 night in Mar 2025

10/10 Excellent

Yolanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within easy walking distance to the Salt Palace and FamilySearch Library.
Stayed 4 nights in Mar 2025

8/10 Good

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay! The room smelt a little musty but everything else was good!
Stayed 1 night in Mar 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Yazmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Renae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Have stayed here twice!

Excellent pool, hot tub, and sauna. Great breakfast, and nice clean room. Excellent location too!
Stayed 1 night in Mar 2025

10/10 Excellent

Enrique

Stayed 1 night in Mar 2025

10/10 Excellent

Gina

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean. The front desk staff was very friendly and helpful. Had a very restful night.
Stayed 1 night in Mar 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Decent breakfast.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sylvia, Ogden

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I was very impressed with this hotel. The room was spacious and clean, parking was free, and the breakfast was delicious! Lots of selection of hot and cold items. And it’s close to everything!
Stayed 1 night in Mar 2025

10/10 Excellent

Carmen

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful. Beds were like a cloud. Water could be a bit hotter. We understand the implications.all in all exceeded my expectations. I would return again
Stayed 1 night in Mar 2025

6/10 Okay

Dwayne

Liked: Staff & service
Stayed 4 nights in Feb 2025

10/10 Excellent

Maureen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Valquiria, Nampa

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing is fancy but everything is what you need for a good stay. The hotel is clean, comfortable beds, clean soft towels, decent breakfast.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kawika

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a reasonable price, friendly staff, good location and great continental breakfast
Stayed 3 nights in Feb 2025

10/10 Excellent

James

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect place for our stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Vy

Liked: Cleanliness, staff & service
Stayed 6 nights in Feb 2025

6/10 Okay

Sean

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Brandie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have VIP status at this hotel and they went above and beyond! They gave me a free upgrade to a suite. I was given the option for a late checkout with no extra charge. I was given a little welcome gift with a water, candy bar and granola bar. I also liked that the pool and hottub area was open until midnight!
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was nice in the morning, great location, and free parking.
Stayed 1 night in Mar 2025

8/10 Good

Pamla, Spring Creek

Stayed 1 night in Feb 2025