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Crystal Inn Hotel & Suites Salt Lake City

3.0 star property

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Photo gallery for Crystal Inn Hotel & Suites Salt Lake City

Front of property
Indoor pool, open 6:00 AM to midnight, sun loungers
Front of property
Premium bedding, in-room safe, desk, laptop workspace
Free daily continental breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

Map
230 W 500 S, Salt Lake City, UT, 84101
  • Salt Palace Convention Center
    ‪10 min walk‬
  • Vivint Arena
    ‪14 min walk‬
  • Temple Square
    ‪19 min walk‬
  • Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard King, Jetted Tub, Non Smoking

Standard King, Jetted Tub, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard King, Jetted Tub, Non Smoking

  • 384 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Queen, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Double Queen, Non Smoking

  • 384 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Non Smoking

  • 384 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard King with Sofa bed, Non Smoking

Standard King with Sofa bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard King with Sofa bed, Non Smoking

  • 384 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Non Smoking

  • 528 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Family Double Queen, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Family Double Queen, Non Smoking

  • 384 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed

View all photos for Executive Suite, 1 King Bed, Jetted Tub, Non Smoking

Executive Suite, 1 King Bed, Jetted Tub, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Jetted Tub, Non Smoking

  • 528 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for King Bar, Non Smoking

King Bar, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

King Bar, Non Smoking

  • 384 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard King, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard King, Non Smoking

  • 384 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Crystal Inn Hotel & Suites Salt Lake City

Hotel in Downtown Salt Lake City
Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a sauna, a 24-hour business center, and a hot tub are onsite. Housekeeping is available on request.
Crystal Inn Hotel & Suites Salt Lake City offers 175 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Salt Lake City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Crystal Inn Hotel & Suites Salt Lake City provides a hot tub, a sauna, and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. Event facilities measuring 2508 square feet (233 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and gift shops/newsstands. Guests can use the health club at a partner property. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Complimentary self parking is available on site.

Crystal Inn Hotel & Suites Salt Lake City is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6 AM and 9:00 AM and on weekends between 7 AM and 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 2,508 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 116.32 per pet, per stay (maximum USD 227.64 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day

Property payment types

Important information

Optional extras

  • Pet fee: USD 116.32 per pet, per stay (maximum USD 227.64 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to midnight
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Crystal Inn Hotel Down Town
Crystal Inn Hotel Salt Lake City Down Town
Crystal Salt Lake City Down Town
Crystal Inn Hotel Salt Lake City Downtown
Crystal Inn Hotel & Suites Salt Lake City - Downtown Utah
Crystal Inn Hotel And Suites Salt Lake City - Downtown
Crystal Hotel Salt Lake City
Crystal Inn Hotel
Crystal Salt Lake City Downtown
Crystal Inn Hotel Suites Salt Lake City Down Town

Crystal Inn Hotel & Suites Salt Lake City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2256 out of 3170 reviews
Rating 8 - Good. 639 out of 3170 reviews
Rating 6 - Okay. 179 out of 3170 reviews
Rating 4 - Poor. 55 out of 3170 reviews
Rating 2 - Terrible. 41 out of 3170 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close to the city center, the cooked breakfast is always excellent, no additional cost to park there and it is always clean.
Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Thea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Honesty goes a long way

The service was amazing! I say that because as we finished packing the car to leave and down the road, we got a call from them. They let us know that house keeping had located an iPad my husband left behind! They put it aside for us, such a relief!! They made our day! Thank you Crystal Inn and cleaning for being so honest, kudos to the training you received too! Very comfy and clean. Just need to update bathtub is all we could see.
Stayed 1 night in Jan 2025

10/10 Excellent

Mike

Liked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

Onale

Traveled with partner
Liked: Cleanliness, amenities
Good stay, pretty clean except for outside seemed like quite a bit of garbage. Lower points review for service because of little things like when we asked front desk to call us a cab and she gave a phone # to call ourselves and some other items where staff could have been a little more helpful. All in all stay was good and we would stay again
Stayed 4 nights in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible staff!
Stayed 5 nights in Jan 2025

8/10 Good

BETHANY, Normal

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was a good value and had great service. It was clean, had a pool and workout room and a large free breakfast with fresh cut fruit every day. We would definitely stay again.

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

We got a jacuzzi suite. It was nice and clean the room did have a smell obviously it has a jacuzzi in it lol. I wouldnt mind staying again
Stayed 1 night in Dec 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean rooms and great staff!

Nice, clean rooms. Staff was very friendly and helpful checking in and answering any questions. Breakfast was great and had a good selection of hot and cold foods. Coffee was available 24/7 and tasted great for hotel coffee. Definitely got a good night's sleep and would stay here again.
Stayed 1 night in Jan 2025

6/10 Okay

Payton

Liked: Staff & service, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Rebecca

Stayed 1 night in Jan 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything
Stayed 1 night in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Dr. Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Crystal Inn fulfilled our requirement that a hotel be clean, comfortable and reasonably accessible. We felt that the breakfast provided was good and this influenced our decision to stay at this hotel again.
Stayed 1 night in Jan 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 4 nights in Jan 2025

10/10 Excellent

Melissa

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent pet friendly room! Easy access to let the dog out. Staff was wonderful! Would stay here again!
Stayed 1 night in Jan 2025

10/10 Excellent

Kathrin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, clean & friendly
Stayed 1 night in Jan 2025

10/10 Excellent

Cody

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it.
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveler

Great location, enough parking, good conditions and friendly staff. My second time in this hotel and enjoy it very much
Stayed 1 night in Jan 2025

8/10 Good

Lissette, Elko

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was supper friendly and efficient. We enjoyed our stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Gilles

Stayed 2 nights in Jan 2025

10/10 Excellent

Dariusz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the money
Stayed 1 night in Jan 2025