Hotel PortAventura - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel PortAventura - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land

Exterior
Lobby sitting area
Lobby
Seasonal outdoor pool, pool umbrellas, sun loungers
Seasonal outdoor pool, pool umbrellas, sun loungers

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Parking included
  • Pool
  • Housekeeping

Explore the area

Map
Avda Alcalde Pere Molas,km 2, Salou, 43840
  • Ferrari Land
    16 min walk
  • Kpc
    15 min walk
  • Salou Port Aventura Station
    20 min walk
  • Reus (REU)
    14 min drive

Room options

Standard Room, 3 adults & 1 children (Port Aventura tickets & 1 Ferrari Land ticket)

  • 258 sq ft
  • Sleeps 4
  • 1 Twin Bed

Standard Room, 2 adults & 2 children (Port Aventura tickets & 1 Ferrari Land ticket)

  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 2 Queen Beds

Standard Room, 2 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

  • 258 sq ft
  • Sleeps 3
  • 1 Twin Bed

Standard Room, 3 adults (Port Aventura tickets & 1 Ferrari Land ticket)

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

Standard Room, 4 adults (Port Aventura tickets & 1 Ferrari Land ticket)

  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 2 adults (Port Aventura tickets & 1 Ferrari Land ticket)

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 adult (Port Aventura tickets & 1 Ferrari Land ticket)

  • Sleeps 1
  • 1 Twin Bed

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About this property

Hotel PortAventura - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land

4-star Salou hotel connected to the convention center, close to PortAventura World
4 restaurants, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli, and a coffee shop/cafe are onsite. Change of towels is available on request.
Hotel PortAventura - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land offers 500 air-conditioned accommodations with minibars and safes. 26-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Hotel PortAventura - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land provides a fitness center and a children's pool. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This family-friendly hotel also offers a terrace, a vending machine, and an arcade/game room. Guests can use the health club at a partner property. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Hotel PortAventura - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
Buffet del Port - This buffet restaurant specializes in international cuisine and serves breakfast and dinner.
Port Regata - This restaurant specializes in international cuisine and serves dinner only.
Buffet del Mar - This buffet restaurant specializes in international cuisine and serves breakfast and dinner.
Il Caffe di Roma - This bar serves light fare only.
Cal Pep - This restaurant specializes in international cuisine and serves lunch only. Open select days.

Languages

Catalan, English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 6 to 15 for adults and EUR 6 to 15 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Buffet del Mar
  • Buffet del Port
  • Cal Pep
  • Il Caffe di Roma
  • Port Regata

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Gym
  • Playground
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Arcade/game room
  • Children's pool
  • Highchair
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • 4 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic water bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with cable/satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All reservations include Portaventura Park access for all guests included in the reservation and for all days of the stay and 1 ticket for Ferrari Land per stay.
Theme park opening dates and times vary seasonally. Guests are advised to contact the property in advance for more information.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
On the day of arrival guests may drop off luggage and complete registration early in order to access the park prior to check-in time, but will not be able to access guestrooms until after 3 PM.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 6 to 15 for adults, and EUR 6 to 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property uses solar energy
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests have access to indoor pool facilities at PortAventura Hotel Caribe (facility fee applies).
Property Registration Number HT-000760

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property caters to LGBTQ+ guests
The seasonal pool will be open from April to October
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel PortAventura Salou
PortAventura Salou
PortAventura
Aventura Hotel Port
Hotel Port Aventura Salou
Port Aventura Hotel
Port Aventura Salou
Portaventura Hotel Salou
Hotel PortAventura Theme Park Tickets Included

Hotel PortAventura - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 217 out of 530 reviews" "
Rating 8 - Good. 175 out of 530 reviews" "
Rating 6 - Okay. 89 out of 530 reviews" "
Rating 4 - Poor. 25 out of 530 reviews" "
Rating 2 - Terrible. 24 out of 530 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ekaterina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family loved our stayed here! Staff is super nice and very approachable We will def come back!!
Stayed 4 nights in Jun 2024

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, property conditions & facilities
Staying at this hotel is great from a convenience perspective. We had a bit of trouble getting to the hotel when we first arrived - because it is inside the park, and we walked from the train station, we couldn’t figure out how to get to the hotel without tickets. I ended up having to stand in line for half an hour at Customer Service to get someone to let us into the park to get to the hotel. We definitely weren’t the only ones in this situation. The rooms aren’t ready until 3pm, and we were a bit early so once we were checked in they suggested that we put our bags in their luggage lockers ($) so we could go into the park. When we got to the luggage lockers however, there were none left so we couldn’t use the park until our room was ready. When we finally got to the room I was surprised to see 2 double beds and a window seat with a bare mattress instead of the 1 king & 2 twins I had booked on Expedia. Not sure if that window seat was meant to be a bed but there was no bedding for it. We were so tired from all the stress leading up to that moment that we just kept the room and didn’t talk to reception about it. HOWEVER, from that point on the experience was great. The rooms were clean and the location is amazing. Hot tip: the a/c is only on when there is a card in the slot so we used a random card from my wallet to keep it on while we were in the park (since our room keys are also park keys (so they needed to stay with us)).
Stayed 2 nights in Aug 2024

4/10 Poor

Cheryl

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Hotel Portaventura stay 7 nights
I booked a room on hotels.com and made sure i booked a double room with x 2 king beds. When at the property the woman said it wasn't guaranteed? Why is that when i specifically booked for the reason of x 2 king beds. She was giving us a king bed and pop up bed for my 14 year old. Not good enough, so i spoke with manager why gave me what i booked originally. Once in the room, the air conditioning did not work as room at 28°, got moved but room was worse as there was a sewage smell. I complained again and nothing was done about it.
Stayed 7 nights in Aug 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay when visiting PortAventura as it’s directly adjoined to the park. Rooms are comfy and clean, they could do with a bit of updating and repair in places but nothing to be of concern. Pool is amazing and loved by the kids to cool off.
Stayed 3 nights in Aug 2024

10/10 Excellent

Adam Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend PortAventura Resort. The rides are extremely enjoyable for all ages!! The full board option is worth doing too. The varity of food restaurants allows you to try different food each day all week!!!
Stayed 2 nights in Aug 2024

6/10 Okay

Ruth

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room very tired and dirty in areas. Black mould in bedroom. Dirt and dust clogging bathroom fan. Mould and mildew around bath. Dirty grout. Staff at reception unfriendly. Positive is the location for access to park...for this it's perfect but definitely not a 4 star hotel
Stayed 2 nights in Aug 2024

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Jolly boys holiday to PortAventura theme park.
I requested two single beds, one for myself and one for a child. We were given One double bed. The food in the allocated restaurant was very good. The drinks and food in the park was very expensive. The best thing about our holiday was the fact that we were allocated (after enquiring) A disability pass for my child. This was the making of our holiday because it meant he did not have to queue for long periods of time in the blistering heat which he would’ve found impossible. The staff on the rides around the theme park were very professional. My child, who is disabled said his holiday was very good and he would like to do it again. I agree.
Stayed 2 nights in Jul 2024

10/10 Excellent

Pippa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic theme park stay
Great location for the theme park, lovely relaxing pool for the hot afternoons albeit with quite strict rules, buffet breakfast and dinner were both great with good amount of choice. Luggage storage was €5 for a locker big enough for a large suitcase all day.
Stayed 2 nights in Jul 2024

6/10 Okay

Oscar

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
The hotel is very convenient for those who want to enjoy the adjacent port aventura park (this park is simply world class). The gardens around the property are meticulously maintained and the hotel looks fancy on the exterior. With regards to the room we had some issues: AC is not too powerful (it won’t go below 21C); our room smelled like damp and we had mold in the bathroom’s ceiling. We also ran out of toilet paper, called reception to ask for a replenish and nobody came over. Had to use a public washroom near reception. Food options around are good. In general my family and myself had a good time at the hotel but don’t have very big expectations. Thank you,
Stayed 2 nights in Jul 2024

10/10 Excellent

David, Chatham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time, only issue we had was park opens early for hotel guests, but only a couple of rides so all you really do is join the uncharted ride line early and wait less. Hotel was lovely for us, great rooms overlooking pool, car park big but busy, full board package, breakfast and evening buffets good, meal in park lovely, so convenient to be on the parks doorstep
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An ideal location if you want to visit the theme park, hotel staff are extremely helpful and coped incredibly well when there were system issues due to the global CrowdStrike problem.
Stayed 1 night in Jul 2024

6/10 Okay

Simon

Liked: Property conditions & facilities
Lower floor rooms smelt musty and
Stayed 3 nights in Jul 2024

8/10 Good

Dean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Picked the park to be near the theme park. It was so easy to nip in and out. Park tickets included in price on Day of arrival and departure. Breakfast option was choose a 40min slots and ran like clockwork. Very impressed.
Stayed 5 nights in Jul 2024

10/10 Excellent

Jan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, this property is unique. Excellent entertainment options for families.
Stayed 7 nights in Jun 2024

8/10 Good

Gonzalo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good place overall
Stayed 2 nights in Mar 2024

10/10 Excellent

Ramon R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Shrenee

Stayed 1 night in Sep 2023

2/10 Terrible

Patrick

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
The check in process will ruin your vacation
Stayed 1 night in Aug 2023

8/10 Good

Sally Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023

4/10 Poor

Lee

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst hotel in portaventura
Never again, we had to move and replace 3 rooms in our staying because of facilities problems ( poor air conditioner, bad smell from toilet). Everything you have to pay even to store your luggage in safe room, no cooler water to drink. No more then one hour eating breakfast or dinner ( the waiters will move you out) All the hotel in bad shape, the pool not clean (hair, leafs) After all that the hotel ignored from the Expedia status benefits if you have.
Stayed 3 nights in Aug 2023

6/10 Okay

Helen, London

Traveled with family
For access to the park you its amazing
Stayed 3 nights in Aug 2023

10/10 Excellent

Yasmin

Stayed 2 nights in Aug 2023

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very helpful staff, lovely rooms with balcony & big bathroom. Small fridge in room kept drinks very cold. Both pools were very nice. Small cafe bar in hotel square served snacks & drinks, quite expensive but as is the whole of Portaventura. Short walk in to Salou from the hotel for supermarket & bars. Very large selection for breakfast. We found the general atmosphere of the hotel very good & easy access to pop in & out of the park. Only downside is the hotel is a bit of a maze! Cant wait to visit again
Stayed 3 nights in Aug 2023

2/10 Terrible

Luke James

Stayed 3 nights in Aug 2023