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The Merchant's House, BW Signature Collection

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Merchant's House, BW Signature Collection

Standard Room, 1 King Bed, Non Smoking (Theme Room) | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Restaurant
Reception
Lobby
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Parking included

Explore the area

Map
29 Milford St, Salisbury, England, SP1 2AP
  • Southampton Skating
    1 min walk
  • Market Square
    4 min walk
  • Cathedral Close
    7 min walk
  • Southampton (SOU)
    34 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking (Theme Room)

Standard Room, 1 King Bed, Non Smoking (Theme Room) | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Theme Room)

  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Larger Room)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (Larger Room)

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Twin Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Classic Room, 1 Twin Bed, Non Smoking

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Superior Room, 1 King Bed, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Classic Room, 2 Twin Beds, Non Smoking

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Classic Room, 1 King Bed, Non Smoking

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

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Room

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Restaurant
Breakfast available
Parking available
4.0 out of 5, Very Good, (639)
The price is $79
per night
$95 total
includes taxes & fees
Jan 8 - Jan 9
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About this property

The Merchant's House, BW Signature Collection

3.5-star Salisbury hotel with bar/lounge
This smoke-free hotel features a bar/lounge, a 24-hour front desk, and free self parking. WiFi in public areas is free.
The Merchant's House, BW Signature Collection offers 37 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 40-inch LED televisions come with digital channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. Limited complimentary onsite parking is available on a first-come, first-served basis.

The Merchant's House, BW Signature Collection is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:00 AM and 10:30 AM on weekdays.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:30 AM on weekends; GBP 15 for adults and GBP 9 for children
  • A bar/lounge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.00 for adults and GBP 9.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators

Property is also known as

The Merchant's House
The Merchant's House BW Signature Collection
The Merchant's House, BW Signature Collection Hotel
The Merchant's House, BW Signature Collection Salisbury
The Merchant's House, BW Signature Collection Hotel Salisbury

The Merchant's House, BW Signature Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 462 out of 650 reviews" "
Rating 8 - Good. 140 out of 650 reviews" "
Rating 6 - Okay. 31 out of 650 reviews" "
Rating 4 - Poor. 10 out of 650 reviews" "
Rating 2 - Terrible. 7 out of 650 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Ok parking limited . Rooms very small
Stayed 1 night in Sep 2024

10/10 Excellent

Nick

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The receptionist was not very welcoming when we arrived Saturday afternoon
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
There's a club across the street...
Just a heads-up for travelers staying on a Friday or Saturday night: If your room faces the street there is a night club and bar across from the hotel. The club is extremely noisy and doesn't shut until about 2 or 3 am. It was impossible to sleep with the noise. The hotel was full and couldn't move us to a different room, nor were offered any form of compensation. Our room was also very modern and lacked the character seen on website images... those are only for the "heritage" rooms.
Stayed 1 night in Sep 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, friendly staff,
Stayed 1 night in Sep 2024

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel in a good central location. Food options are limited
Stayed 1 night in Sep 2024

10/10 Excellent

Barry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, tidy room, very comfortable. Staff always friendly. Good breakfast.
Stayed 1 night in Sep 2024

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience with especially helpful and cheery staff.
Stayed 1 night in Sep 2024

6/10 Okay

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

8/10 Good

Steven

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Nigel

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Debbie

Stayed 1 night in Sep 2024

10/10 Excellent

peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and quiet. The staff were helpful and friendly. Shops and restaurants were a very short walk away.
Stayed 1 night in Sep 2024

8/10 Good

Gennady

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The place is renovated and very clean. It is a combination of old houses merged in one - it makes some kind of a maze and e.g., in our room (Nelson) the bathtub was in the room about 8'' above the bedroom. There are 3 floors and no elevator. The stairs are narrow. We stayed 2 days - we have used small shampoo tube when we arrived and were hoping to get a new one next day - but it did not happen. Frugality is good but to a limit.
Stayed 2 nights in Aug 2024

10/10 Excellent

Barbara

Liked: Amenities
Parking difficult but staff were very helpful and went above and beyond to make our stay pleasant
Stayed 1 night in Aug 2024

10/10 Excellent

Martine

Stayed 1 night in Aug 2024

10/10 Excellent

Raymond

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in town. I stay often. The staff try and succeed. Rooms mostly fine tho some a little cramped.
Stayed 1 night in Aug 2024

8/10 Good

Damon, BOONVILLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, friendly people for the most part. No washcloths which is very odd.
Stayed 1 night in Aug 2024

6/10 Okay

Alison

Disliked: Cleanliness
Disappointed
I chose the hotel because of the location, which is fairly central, and because it said it had free parking. It does not and I had to use a nearby multi storey at an added cost of about £20. The decor is a little tired and shabby. The breakfast was disappointing, with little choice for a buffet. I would not recommend the hotel.
Stayed 2 nights in Aug 2024

8/10 Good

Darren

Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Nicely updated room. Friendly and helpful staff.
Stayed 1 night in Aug 2024

8/10 Good

Mary A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long Day Travel
Great hotel with a wonderful location!
Stayed 1 night in Aug 2024

10/10 Excellent

Stacy

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024