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The Merchant's House, BW Signature Collection

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Merchant's House, BW Signature Collection

Exterior
Exterior
Standard Room, 1 King Bed, Non Smoking (Theme Room) | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Daily buffet breakfast (GBP 15.00 per person)
Reception

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
29 Milford St, Salisbury, England, SP1 2AP
  • Southampton Skating
    1 min walk
  • Market Square
    4 min walk
  • Cathedral Close
    7 min walk
  • Southampton (SOU)
    34 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking (Theme Room)

Standard Room, 1 King Bed, Non Smoking (Theme Room) | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Theme Room)

  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Larger Room)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (Larger Room)

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Twin Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Classic Room, 1 Twin Bed, Non Smoking

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Superior Room, 1 King Bed, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Classic Room, 2 Twin Beds, Non Smoking

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Classic Room, 1 King Bed, Non Smoking

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

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The price is $84
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$100 total
includes taxes & fees
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About this property

The Merchant's House, BW Signature Collection

3.5-star Salisbury hotel with bar/lounge
This smoke-free hotel features a bar/lounge, a 24-hour front desk, and free self parking. WiFi in public areas is free.
The Merchant's House, BW Signature Collection offers 37 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 40-inch LED televisions come with digital channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. Limited complimentary onsite parking is available on a first-come, first-served basis.

The Merchant's House, BW Signature Collection is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:00 AM and 10:30 AM on weekdays.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:30 AM on weekends; GBP 15 for adults and GBP 9 for children
  • A bar/lounge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.00 for adults and GBP 9.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators

Property is also known as

The Merchant's House
The Merchant's House BW Signature Collection
The Merchant's House, BW Signature Collection Hotel
The Merchant's House, BW Signature Collection Salisbury
The Merchant's House, BW Signature Collection Hotel Salisbury

The Merchant's House, BW Signature Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 450 out of 637 reviews" "
Rating 8 - Good. 139 out of 637 reviews" "
Rating 6 - Okay. 31 out of 637 reviews" "
Rating 4 - Poor. 10 out of 637 reviews" "
Rating 2 - Terrible. 7 out of 637 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Alison

Disliked: Cleanliness
Disappointed
I chose the hotel because of the location, which is fairly central, and because it said it had free parking. It does not and I had to use a nearby multi storey at an added cost of about £20. The decor is a little tired and shabby. The breakfast was disappointing, with little choice for a buffet. I would not recommend the hotel.
Stayed 2 nights in Aug 2024

8/10 Good

Darren

Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Nicely updated room. Friendly and helpful staff.
Stayed 1 night in Aug 2024

8/10 Good

Mary A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long Day Travel
Great hotel with a wonderful location!
Stayed 1 night in Aug 2024

10/10 Excellent

Stacy

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

graham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
City centre. Had to park on the street, as small car park behind was full and pay from 8am while we had breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, room was a little small but did have A/C, breakfast staff where 1st class service and breakfast 10/10
Stayed 1 night in Aug 2024

6/10 Okay

Lee

Business traveler
Disliked: Room comfort
Breakfast saved this visit
Unfortunately this is one where I’m confused about the reviews! I thought the stay was ok, but certainly nothing better in terms of comfort than a popular chain hotel. I upgraded my room, but still completely clueless as to what the upgrade was for. It certainly couldn’t have been for the bathroom as it was very dated, cramped and took 5 minutes to setup the nicer shower. It wasn’t for the bed or the pillows because they were far from comfortable. It wasn’t for the air-con which worked fine if you don’t mind it sounding like an old zanussi washing machine, and it couldn’t be for the luxurious space or views as that wasn’t there either. I appreciate the building is original and historic, and the bar area is ‘quaint’ but surely comfort is key and this could certainly do with a refurb! As per title, I would have scored it lower but the breakfast was excellent and this made the stay - and the cost - easier. Unfortunately it won’t entice me back.
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas, Widnes

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to stop off at after long journey.
Stayed 1 night in Aug 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Ajit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Corner room in the courtyard
Our stay at the hotel was comfortable. Since the hotel has no lifts, it reserved our room on the ground floor, in the courtyard. The only unfortunate thing was just one step that you had to go up to get to your room was a lot higher than normal steps and I found that if i didn’t have the door handle to grab on to , I would have struggled
Stayed 1 night in Jul 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

james

Stayed 1 night in Jul 2024

6/10 Okay

Stephen

Stayed 1 night in Jul 2024

10/10 Excellent

Tony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Elaine

Stayed 1 night in Jul 2024

10/10 Excellent

m

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Paula, Anchorage

Liked: Cleanliness, amenities
The building was charming and the staff welcoming.
Stayed 1 night in Jul 2024

10/10 Excellent

David, Carnoustie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second visit to the Merchant's House and again made to feel very welcome. Particularly recommend the breakfast and the team that serve you. Look forward to revisiting again.
Stayed 7 nights in Jul 2024

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No outside seating area.
Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Stayed 1 night in Jul 2024

8/10 Good

MARTIN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and facilities were excellent, as was the breakfast. The Hotel was well appointed, clean, well organised and had character. On the downside, parking is limited and awkward in manoeuvring; only about 8 or 9 usable spaces, then it’s off to an expensive public car park. There is a nightclub opposite so on our Friday and Saturday night stay, we were able to enjoy their clients’ revelry until the early hours from our front-facing room. The room itself was good, but lacked storage space for unpacking and, with no lift available, the 36 stairs and a confusing maze of corridors, steps and fire-doors made for a difficult arrival and departure with luggage. In the event of a fire, I’m not sure we’d find evacuation that easy. So, a very nice hotel with excellent staff but not sure we’d return for the negative aspects.
Stayed 2 nights in Jul 2024

10/10 Excellent

Brown

Drinks were very expensive
Stayed 1 night in Jun 2024