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Mercure White Hart Hotel Salisbury and Apartments

4.0 star property

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Photo gallery for Mercure White Hart Hotel Salisbury and Apartments

Lunch and dinner served, British cuisine
Premium bedding, desk, laptop workspace, blackout drapes
Meeting facility
Classic Twin Room, 1 Double Bed | Premium bedding, desk, laptop workspace, blackout drapes
Premium bedding, desk, laptop workspace, blackout drapes

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Air conditioning
  • Room service

Explore the area

Map
St John Street, Salisbury, England, SP1 2SD
  • Salisbury Cathedral
    ‪4 min walk‬
  • Salisbury Museum
    ‪6 min walk‬
  • Old Sarum
    ‪6 min drive‬
  • Southampton (SOU)
    ‪35 min drive‬

Room options

View all photos for Privilege, Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout drapes

Privilege, Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 151 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Double Bed

Premium bedding, desk, laptop workspace, blackout drapes

Apartment, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Apartment, 1 Double Bed

Premium bedding, desk, laptop workspace, blackout drapes

Family Apartment, 1 Double Bed

  • 420 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Twin Room, 1 Double Bed

Classic Twin Room, 1 Double Bed | Premium bedding, desk, laptop workspace, blackout drapes

Classic Twin Room, 1 Double Bed

9.2 out of 10
Wonderful
(20 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 1 Queen Bed, Accessible

Apartment, 1 Queen Bed, Accessible | Premium bedding, desk, laptop workspace, blackout drapes

Apartment, 1 Queen Bed, Accessible

  • 320 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Double Bed

Premium bedding, desk, laptop workspace, blackout drapes

Apartment, 1 Double Bed

  • 420 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Twin Bed

Classic Room, 1 Twin Bed | Premium bedding, desk, laptop workspace, blackout drapes

Classic Room, 1 Twin Bed

8.0 out of 10
Very good
(8 reviews)
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

Mercure White Hart Hotel Salisbury and Apartments

4-star Salisbury hotel walkable to Salisbury Cathedral
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and conference space are onsite. Housekeeping is available on request.
Mercure White Hart Hotel Salisbury and Apartments offers 68 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature premium bedding. Satellite television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1582 square feet (147 square meters) include conference space. This business-friendly hotel also offers a garden, coffee/tea in a common area, and a fireplace in the lobby. Onsite parking is available (surcharge).

Mercure White Hart Hotel Salisbury and Apartments is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Squires Restaurant - This restaurant specializes in British cuisine and serves lunch and dinner.
Spires Bar - This bar serves light fare only.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 7.50 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: GBP 15.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Spires Bar
  • Squires Restaurant

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 1,582 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per accommodation, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.95 per person
  • Uncovered self parking fee: GBP 7.50 per night
  • Pet fee: GBP 10 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure White Hart Salisbury Hotel Salisbury
Mercure White Hart Salisbury Hotel
Mercure White Hart Hotel
Mercure White Hart Salisbury
Mercure White Hart
Mercure Salisbury
Accor White Hart Salisbury
Mercure White Hart Salisbury
Mercure White Hart Hotel Salisbury and Apartments Hotel
Mercure White Hart Hotel Salisbury and Apartments Salisbury

Mercure White Hart Hotel Salisbury and Apartments Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 254 out of 677 reviews
Rating 8 - Good. 283 out of 677 reviews
Rating 6 - Okay. 98 out of 677 reviews
Rating 4 - Poor. 32 out of 677 reviews
Rating 2 - Terrible. 10 out of 677 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

Would we return? Not sure.

While appreciating the age of the hotel there's a few things that disappointed. The shower was pretty weak, the aircon didn't work but two oil heaters were supplied. The TV signal failed occasionally and the bed while huge in the Privilege room was a bit hard and lumpy. We'd requested 2 extra pillows what weren't issued. The coffee machine barely worked with too little whole milk portions supplied (barely enough for 2 cups). The other alternative was Nescafe Original sachets (which seems to be standard for Mercure hotels). The location is excellent though and while the car park is handy and a good price (£7.50) the rear entrance is a bit hazardous underfoot. Staff are friendly enough but I needed to remind them about my parking charge and wasn't asked at checking out whether we had enjoyed our stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Stayed 2 nights in Mar 2025

10/10 Excellent

Neil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel well placed for all attractions and major shops plus the hotel staff are very polite and helpful
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, should work on food

Perfect location, close to everything you want to see. A great advantage (and a reason why we picked this hotel) is the car park, big and very reasonably priced. Clean and comfortable rooms. Very nice and helpful staff. The only complain would be breakfast which was more expensive when pain during booking (at £16 per person) than it was when you were there (£12.95). Plus, if you pay £16 per breakfast you don't want to ask for things to be put on a buffet. There were two pieces of salami and two pieces of ham on a "meat" tray and three kinds of cheese, again two pieces each, on a "cheese" tray. When my husband took the ham I asked if more could be brought and the waitress did bring more. Two slices. We were not the only people there.
Stayed 2 nights in Mar 2025

6/10 Okay

Stephen

Business traveler
Liked: Cleanliness, staff & service

Freeeeeezing

Hotel was ok but bedroom freezing with air con unit above bed that old had cold air as heating element not working
Stayed 1 night in Mar 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was brilliant, close to all bars restaurants and shopping, the staff were absolutely lovely.
Stayed 1 night in Feb 2025

10/10 Excellent

neil

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel exceeded my expectations with its warm and welcoming staff. From check-in to check-out, they were friendly, attentive, and always ready to assist with a smile. The room was spotlessly clean, well-maintained, and had all the necessary amenities for a comfortable stay. The fresh linens and pleasant fragrance made it feel like a home away from home. Every detail reflected the hotel’s commitment to quality and guest satisfaction. The exceptional service and pristine environment made my stay truly enjoyable. Without a doubt, I will be returning on my next visit and highly recommend this place to others. Big plus! It was dog friendly.
Stayed 2 nights in Feb 2025

8/10 Good

Johanna

Liked: Cleanliness, staff & service
I've been going to the White Hart for 30 years and thank goodness it still retains it's old world charm, especially in the lounge area (please get rid of the music coming through the speakers). The staff are the icing on the cake. Kind and attentive they try their best to help their visitors. Especially Georgina on reception and I think it was Alex in catering. The staff are what makes this place feel safe and friendly for a lone female traveller. Facilities in the building are a bit tired, my shower room definitely needed blinds on the very large Georgian windows. Even though the glass was non-transparent when the light was on in the shower room one's silhouette must have been visible to the outside world. The shower itself only produced a lukewarm dribble - that might be because I was not using it properly
Stayed 1 night in Feb 2025

10/10 Excellent

Stig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great find!

Quick weekend visit, not sure i've ever been to a hotel where the staff have been more friendly. It was as if it was a long lost family reunion. The building is oldish and characterful in a good way. Our room was lovely and quiet, spacious too. I was going to give the bed a 5 star rating but then i thought i had to find something to criticise, the only thing was i heard a twang from a bed spring, that was it, perfect night's sleep apart from a "twang". I can heartily recommend this place to stay. It was lovely. Oh, and it's so convenient to town too.
Stayed 1 night in Feb 2025

8/10 Good

Gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip nice hotel

Stayed 1 night in Feb 2025

4/10 Poor

Mike

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lovely people, great customer service but whole hotel passed it's expiry date, it's dirty, worn
Stayed 1 night in Feb 2025

10/10 Excellent

suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Laurence

Liked: Staff & service, amenities, property conditions & facilities
Classic older hotel with friendly, helpful staff. However, there is no lift and the stairs were a little difficult at my age.
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Really nice room (privilege) and dog came. Central and nice breakfast
Stayed 1 night in Jan 2025

10/10 Excellent

Jemma

Stayed 1 night in Jan 2025

4/10 Poor

David

Business traveler
Tatty building. Tiny bathroom - couldn't get into the shower because it was so awkward. Tiny sink. Room was freezing and heating limited. Nothing about was good apart from the receptionist who was efficient. Never again.
Stayed 1 night in Jan 2025

10/10 Excellent

R

Stayed 1 night in Jan 2025

2/10 Terrible

michael

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Many problems initially with access to room, lighting issues, no heating to start with, shambolic introduction to our stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Jemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

GRAHAM, Greensboro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff, great breakfast
Stayed 2 nights in Nov 2024

6/10 Okay

Thomas

Liked: Cleanliness, staff & service
The hotel is a good base for a visit to Salisbury
Stayed 3 nights in Nov 2024

8/10 Good

nigel

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very convenient for Salisbury Cathedral, Guildhall Market, Poultry Cross, tons of shopping, very accessible. Staff are excellent, very friendly & helpful. Great breakfast included. Hotel has a parking lot, additional cost of 7.50 GBP daily. Worth it if you have a car. About 20 minute drive to Stonehenge. Great place!
Stayed 3 nights in Oct 2024

6/10 Okay

Gaynor

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024