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CitySuites Aparthotel

5.0 star property

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Reception
Family Apartment | 1 bedroom, premium bedding, in-room safe, desk
Premium Apartment, 1 Bedroom, City View | Living area | Flat-screen TV
View from room
1 bedroom, premium bedding, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Washer
  • Dryer

Explore the area

Map
16 Chapel Street, Salford, England, M3 7NH
  • Deansgate
    ‪2 min walk‬
  • Manchester Arndale
    ‪5 min walk‬
  • AO Arena
    ‪6 min walk‬
  • Manchester (MAN)
    ‪19 min drive‬

Room options

View all photos for Family Apartment

Family Apartment | 1 bedroom, premium bedding, in-room safe, desk

Family Apartment

  • City view
  • 581 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio

In-room dining

Studio

  • 366 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | In-room dining

Apartment, 2 Bedrooms

  • 721 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Studio City View Apartment

Studio City View Apartment | 1 bedroom, premium bedding, in-room safe, desk

Studio City View Apartment

  • City view
  • 366 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom, City View

1 bedroom, premium bedding, in-room safe, desk

Apartment, 1 Bedroom, City View

  • City view
  • 463 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | 1 bedroom, premium bedding, in-room safe, desk

Apartment, 1 Bedroom

  • 463 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Apartment, 1 Bedroom, City View

Premium Apartment, 1 Bedroom, City View | Living area | Flat-screen TV

Premium Apartment, 1 Bedroom, City View

  • City view
  • 506 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

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Front of property

CitySuites 2 Aparthotel

  • Pool
  • Hot Tub
  • Kitchen
  • Free WiFi
4.7 out of 5, Exceptional, (393)
$337 nightly
The price is $337 total
includes taxes & fees
CitySuites 2 Aparthotel

About this property

CitySuites Aparthotel

5-star aparthotel in Greengate
An indoor pool, a restaurant, and a 24-hour health club are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and self parking. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Conveniences include a washer/dryer and a sitting area, and guests will appreciate thoughtful touches like an espresso maker and slippers. Weekly housekeeping is available.
CitySuites Aparthotel offers 237 air-conditioned accommodations with washers/dryers and espresso makers. Accommodations offer separate sitting areas and include dining tables. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Accommodations at this 5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the aparthotel include an indoor pool and a 24-hour health club.

Guests under 18 years old are not allowed in the fitness facility.

CitySuites Aparthotel features an indoor pool and a 24-hour health club. Dining options at the aparthotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

A business center is on site at this 5-star property. This luxury aparthotel also offers multilingual staff, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge), along with a car charging station.

CitySuites Aparthotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and noon and on weekends between 7:00 AM and noon.
Embankment Kitchen - This brasserie serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

Arabic, Czech, English, Farsi, French, Greek, Hindi, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Ukrainian, Vietnamese

Property amenities

Pool/Spa

  • Indoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (GBP 18 per night); discounts available
  • Secured, covered self parking on site (GBP 18 per night)
  • Wheelchair-accessible parking available

Family friendly

  • Free crib

Restaurants on site

  • Embankment Kitchen

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Dining

  • Cooked-to-order breakfast available for a fee 7:00 AM to noon on weekdays and 7:00 AM to noon on weekends; GBP 24.99 for adults and GBP 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Dining table

Bedrooms

  • Bedroom
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Dining table
  • Separate sitting area

Entertainment

  • Flat-screen TV with premium satellite channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business center
  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Grocery/convenience store
  • Housekeeping (weekly)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Proposal/romance packages
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In the city center
  • Near a metro station
  • Near a train station
  • Near an outlet shopping mall
  • Near the airport

Things to do

  • 24-hour gym
  • 24-hour health club
  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 237 units
  • Banquet hall
  • Connecting units available
  • Electric car charging station
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property's general deposit is refundable via credit card upon check-out.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 200 per accommodation, per stay
  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 24.99 for adults and GBP 10.00 for children
  • Covered self parking fee: GBP 18.00 per night (in/out privileges)
  • Nearby parking fee: GBP 18 per night (164 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit/debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CitySuites Serviced Apartments Salford
CitySuites Serviced Salford
CitySuites Aparthotel Salford
CitySuites Salford
CitySuites
Aparthotel CitySuites Aparthotel Salford
Salford CitySuites Aparthotel Aparthotel
Aparthotel CitySuites Aparthotel
Citysuites Manchester
CitySuites Serviced Apartments
CitySuites Aparthotel Salford
CitySuites Aparthotel Aparthotel
CitySuites Aparthotel Aparthotel Salford

CitySuites Aparthotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 736 out of 1089 reviews
Rating 8 - Good. 212 out of 1089 reviews
Rating 6 - Okay. 68 out of 1089 reviews
Rating 4 - Poor. 41 out of 1089 reviews
Rating 2 - Terrible. 32 out of 1089 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jonny

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Business traveler

Simple Spoilers.

Good location. With a building like this with no opening windows it is imperative the air conditioning works. This wasn’t the case in one (of 2) of the rooms I booked unfortunately. Couple this with the television losing signal every few minutes (in both rooms I booked) and it was enough to spoil the two night stay. If these 2 things were sorted the stay would have obviously been a lot better. The staff tried to be helpful but clearly couldn’t do anything to fix the problems.
Stayed 2 nights in Feb 2025

2/10 Terrible

Verified traveler

Business traveler
Hotel stay was sadly let down by front desk reception
Stayed 1 night in Feb 2025

8/10 Good

Zaheed

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Leonard

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location But Room 315 is not good. It’s near the elevator/lift. Too much noise!
Stayed 1 night in Feb 2025

10/10 Excellent

Anwar

Liked: Cleanliness, room comfort
Perfect stay
Stayed 2 nights in Jan 2025

8/10 Good

Mickaelle

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 2 nights in Feb 2025

10/10 Excellent

Matthew

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Emma

Liked: Cleanliness
Very good and friendly
Stayed 1 night in Feb 2025

4/10 Poor

Tat Pui

Disliked: Amenities, property conditions & facilities
In adequate training of the front desk staff; rooms are tired looking ; smell of exotic foods everywhere; nobody to assist you with anything, no in room phone ; not 5 star ; max is 3.5 star , breakfast is good & that’s all
Stayed 4 nights in Jan 2025

6/10 Okay

Chris

Traveled with partner
Liked: Cleanliness, amenities
Stayed 4 nights in Jan 2025

8/10 Good

Antony

Business traveler
Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Gulzar

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Deborah

Traveled with partner
Liked: Cleanliness, amenities
Really professional and friendly staff. Tv sinal was dropping out. Couldn't get a signal mobile or wifi in the room and couldn't work out how to turn off the air condition which kept me awake all night. However that aside would stay again. Lovely looking. Well appointed. Easy access and good food and reception cant do enough. I didnt get the chance to use the spa andvpool but we ould certainly come back and will try it on that occasion. Great dinner and breakfast and very clean
Stayed 1 night in Jan 2025

8/10 Good

andrew

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, location excellent. There was a bit of a mix up with breakfast but the guy on the front desk was excellent and sorted it out straight away. Will happily go back
Stayed 1 night in Jan 2025

8/10 Good

Susan

Liked: Cleanliness, room comfort

Overall a very good stay

Enjoyed our night's stay at Citysuites. Was a mix up at check in when guest from the previous night was still in the apartment as he'd got a late check, but reception quickly allocated us another room on a higher floor. Room was well equipped, with large bed, cooking facilities, washing machine, dishwasher and a comfy settee. Supplied The White Company Noir shampoo and shower gel, no conditioner so bring your own. Rainshower wasnt very powerful. TV also kept going off saying no signal which was a bit annoying. Had a meal in Embankment restaurant. Prawn tempura starter was excellent. Disappointed jacuzzi was closed for maintenance so didn't bother using the pool. In a great location just a couple of minutes walk to main shopping. Would recommend and would stay again.
Stayed 1 night in Jan 2025

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Peter

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Restaurant ran out of 4 dishes on the menu and it was only 6.00pm not good They know that they would be busy Asked to speak to the manager but got nowhere as the waiter said he was one of 3 floor managers and his manager was not available
Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

DAWNETTE

Stayed 2 nights in Aug 2024

8/10 Good

Joe

Traveled with family
Liked: Cleanliness
Great hotel, well located to the arena, beds were a bit firm but rooms were large with good amenities, air con didn’t work but we didn’t have time to report the fault as we checked in and were straight out
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, room comfort

Would be ok if you are drinking probs

Mattress was really hard and kept getting woke up to noises from outside throughout the night… I had to leave early because of this and they didn’t refund me for the nights I didn’t stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, room comfort

Lovely stay in manchester

Clean. More than enough services. Even a washing machine and oven. Lovely and clean. Pool nice if a bit cool. Would recommend. Not too far away from the shops and markets.
Stayed 1 night in Dec 2024

6/10 Okay

Jacob

Liked: Cleanliness
Disliked: Room comfort

Looks nice but not comfortable

Not great tbh. Loads of flashing lights you can’t turn off on the oven and the room was boiling hot. The rooms have the feeling of a slightly bougie dentists, which isn’t good. Not cosy whatsoever.
Stayed 1 night in Nov 2024

6/10 Okay

Ranekaa

Traveled with group
Liked: Cleanliness, room comfort

Ok but not a great stay

My stay was no so good unfortunately. Cleanliness was generally good but the first room we stayed in had stains on the coffee table. The Second room the oven tray was dirty. The heating was not working in our first room and we could not call reception as the intercom wasn’t working either. I had to make 2 trips downstairs to get help with this. It was so cold in the room we were shaking and had the duvet to keep us warm. It was actually warmer on the corridor and in the lift! We were finally told there is an error and would need to move rooms. At no point did the reception staff apologise or acknowledge the inconvenience. At one point when I was in the reception asking why no one had to come back to us, the receptionist named Ravi, did not even look at me or say anything for about 30 seconds and then said “here is your new room”. I asked if the heating is working in this room as they had a technical problem with the intercom, and he did not know. So we checked together and it was working. I asked the receptionist for his name and his colleagues name, he gave his and asked why I wanted his colleagues, to which I said this was because he attended my room and did not return. The receptionists attitudes generally were not very polite, welcoming or courteous. When we moved rooms, it was warmer which was nicer but actually got too hot at one point and did not seem to get any cooler after changing setings. We had a few issues with lighting, they kept flickering.
Stayed 1 night in Nov 2024