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Shilo Inn Suites - Salem

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shilo Inn Suites - Salem

Front of property
Desk, blackout drapes, iron/ironing board, free WiFi
Reception
Lobby
Combined shower/tub, free toiletries, hair dryer, towels

Reviews

7.0 out of 10

Good

Popular amenities

  • Pet friendly
    Pet friendly
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included

Explore the area

Map
3304 Market St Ne, Salem, OR, 97301
  • Oregon State Fairgrounds Pavilion
    2 min drive
  • Oregon State Fair Skychairs
    3 min drive
  • L. B. Day Amphitheater
    3 min drive
  • Salem, OR (SLE-McNary Field)
    7 min drive

Room options

View all photos for Junior Suite

Desk, blackout drapes, iron/ironing board, free WiFi

Junior Suite

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Queen Beds

  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Howard Johnson by Wyndham Salem

Pool
Breakfast included
Pet friendly
Parking included
3.5 out of 5, Good, (1008)
The price is $84
per night
$95 total
includes taxes & fees
Dec 7 - Dec 8
Howard Johnson by Wyndham Salem

About this property

Shilo Inn Suites - Salem

Hotel in North East Salem
A business center, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out and a vending machine are onsite.
Shilo Inn Suites - Salem offers 90 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Wireless Internet access is complimentary. Business-related amenities consist of a business center and 2 meeting rooms. This business-friendly hotel also offers a vending machine, laundry facilities, and express check-out. Onsite self parking is complimentary.

Shilo Inn Suites - Salem is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from November 1 2024 to March 31 2025 (completion date subject to change). The following areas are affected:
  • Business center
  • Elevator
  • Exterior
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Parking area
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Fitness facility
  • Health club
  • Indoor pool
  • Public bath
  • Sauna
  • Spa tub
The following facilities are closed on Sunday and Monday:
  • Fitness facility
  • Health club
  • Indoor pool
  • Public bath
  • Sauna
  • Spa tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Shilo Inn Suites Hotel Salem
Shilo Inn Suites Salem
Salem Shilo Inn
Shilo Inn Salem Hotel Salem
Shilo Inn Suites - Salem Oregon
Shilo Inn Suites Salem Hotel
Shilo Inn Suites Salem
Shilo Inn Suites - Salem Hotel
Shilo Inn Suites - Salem Salem
Shilo Inn Suites - Salem Hotel Salem

Shilo Inn Suites - Salem Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 311 out of 1003 reviews" "
Rating 8 - Good. 254 out of 1003 reviews" "
Rating 6 - Okay. 170 out of 1003 reviews" "
Rating 4 - Poor. 143 out of 1003 reviews" "
Rating 2 - Terrible. 125 out of 1003 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Misty

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Troy, Astoria

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
More deplorable negligence than affordable excellence. Arrived to a multigenerstional crew of ne'er-do-wells smoking and loitering in the parking lot, loudly plotting how to sneak in additional people for the party they were going to have upstairs that evening. After signing an declaration that I would pay a $350 fine if I dared to smoke in the room, I was issued a room that reeked of smoke, though they did move us to one that didn't when I requested it. Upon trying to exit my new room for the first time there was literally a big German Shepherd unaccompanied in the hallway, which began to bark aggressively at me and my kids... I was excited to see they had a steam room and sauna, but those were locked and out of order / unavailable for use. On the plus side, they have a pook and there is a Wunderland and a (better) Pietro's Pizza Arcade (with Laser Tag) within 5 minutes walking distance from the hotel, which makes it better for families. They're also many other conveniences and restaurants nearby. The staff was trying their best to manage the dilapidated hotel and chaotic clientele, to their credit.
Stayed 1 night in Aug 2024

8/10 Good

Hans

Liked: Staff & service
Checkin was excellent. Great guy at the Reception
Stayed 1 night in Aug 2024

2/10 Terrible

Jennifer

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The elevator was "broken". We had to climb 3 flights of stairs every time. No offer of any kind of ADA alternatives was offered.
Stayed 4 nights in Jun 2024

4/10 Poor

Pamela, Cosmopolis

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Bad area of town with lots of homeless and all of their stuff camped out on the sidewalk. And houses back one side of the hotel which our room happened to be on - and hours straight their stupid dog was incessantly barking. The toilet kept going on making noise off and on all night. The two upholstered chairs by the table were smelling like mildew. And worse than any of the many other issues was the horrible beds - hard like rocks and weird metal squeaking. Never will go here again and certainly do not recommend to anyone.
Stayed 1 night in Aug 2024

8/10 Good

William L

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was easy and fast. The elevator was not working for our stay. We were on the 3rd floor and had to tote our bags up and down.
Stayed 1 night in Aug 2024

6/10 Okay

Richard

Traveled with partner
Liked: Staff & service
Bad: >The original room to which we were assigned had a faulty heater, and we were assigned to another room. > At 3:30 a.m. a drunken neighbor and partner made a hell of lot of noise - yelling, laughing, talking, etc. Good: The room that we ended up in was great: king size bed, microwave, fridge, couch, etc.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access off I-5 and very affordable rates
Stayed 1 night in Aug 2024

6/10 Okay

Riley

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
You get what you pay for. If you need a place to sleep it meets that requirement. If you want anything more, maybe not. We slept there for the night and moved on.
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Stayed 1 night in Aug 2024

4/10 Poor

francine

Disliked: Property conditions & facilities
This hotel maybe once was nice but no longer. We had a large room on the 3rd floor and learned upon check in the elevator didn’t work. The beds were very springy and 2 of the 3 pillows on my bed smelled of sweat. I didn’t use them. The indoor swimming pool was too cold to use though the hours were open early and close very late. We were able to get snacks very nearby so that was nice but the neighborhood was VERY sketchy. I washed my hair the day we left but found the hairdryer didn’t work either. The restaurant is located directly in front is probably one of the very best restaurants in town. A nice plus. Rent with low expectations and you won’t be disappointed.
Stayed 1 night in Aug 2024

8/10 Good

Robin

Stayed 1 night in Aug 2024

4/10 Poor

Larry

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very filthy in hallways and outside , we had 2nd floor , can't walk very well and no working elevator , drug deals going on in the parking lot at night
Stayed 2 nights in Jun 2024

2/10 Terrible

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The elevator was down, the hotel is severely outdated and upkeep is limited.
Stayed 2 nights in Jun 2024

8/10 Good

Jessie

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Allan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is our favorite place to stay in the Salem Oregon area! We love that the bedroom is separate from the kitchenette/sitting area/dining table. Not just the run-of-the-mill hotel room. The pool and hot tub, the breakfast, the friendly and efficient staff really make it the best option!
Stayed 1 night in Aug 2024

6/10 Okay

James

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It’s one of the cheapest in Salem….For a reason. We had clumps of hair in most of the room corners. There was a molded French fry behind the door, black mold on the bathroom ceiling and the Elevator out of service. The houses behind had the hotel had blaring music until around 11pm. Only saving grace was how polite and friendly the staff were.
Stayed 1 night in Jul 2024

8/10 Good

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Tamara

Disliked: Cleanliness, staff & service
Stayed 7 nights in Aug 2024

8/10 Good

Johnny

Liked: Cleanliness, staff & service
Elevator was not working. No breakfast as stated
Stayed 3 nights in Jul 2024

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, staff & service
The location was fine, tucked away right off a major thoroughfare. The room was actually quite nice and a great value for the money. There were a few water stains on the ceiling but that can happen. i was under the impression the hotel is either coasting and letting the property die before selling, OR they are investing in the property. The pool was cold, but decent. The pool was the only amenity we really used that was operational, also the only amenity that was marketed. There were other amenities not operational, however, they were not listed so i am only mentioning that they may be up and running later, but for my visit they weren't... but they again weren't marketing as having them so nothing really lost. The Sauna, Hot Tub, and Steam rooms were all out of commission. So if you're into those amenities, maybe call ahead to make sure you know what you're getting when you book. The staff were all very VERY friendly, sometimes unexpectedly. I even left my phone charger in my room ($80 value) and when i called and then came to the front desk to retrieve, it was there at the desk waiting for me. So the staff is kind but also seemingly honest. I would stay here again, especially for the value. Really great rooms for the price. The property overall is just either on its way up or out.
Stayed 1 night in Aug 2024

2/10 Terrible

kealia

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Rogelio

Stayed 3 nights in Jul 2024