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The Hotel Salem

3.0 star property

Choose dates to view prices

Photo gallery for The Hotel Salem

Front of property
Free daily buffet breakfast
1 bedroom, desk, blackout drapes, iron/ironing board
Standard Room, 1 King Bed | 1 bedroom, desk, blackout drapes, iron/ironing board
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry

Explore the area

Map
4370 Commercial St Se, Salem, OR, 97302
  • Salem Hospital
    ‪5 min drive‬
  • Willamette University
    ‪5 min drive‬
  • Salem Riverfront Park
    ‪8 min drive‬
  • Salem, OR (SLE-McNary Field)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(118 reviews)
  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed (Dog Friendly)

1 King Bed (Dog Friendly) | 1 bedroom, desk, blackout drapes, iron/ironing board

1 King Bed (Dog Friendly)

9.4 out of 10
Exceptional
(26 reviews)
  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(68 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Beds (Dog Friendly)

2 Queen Beds (Dog Friendly) | 1 bedroom, desk, blackout drapes, iron/ironing board

2 Queen Beds (Dog Friendly)

8.6 out of 10
Excellent
(7 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Hotel Salem

3-star hotel in Morningside
An indoor pool, a fitness center, and laundry facilities are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk and a vending machine are onsite.
The Hotel Salem offers 84 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Hotel Salem features an indoor pool and a fitness center. Wireless Internet access is complimentary. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, laundry facilities, and an elevator. Complimentary self parking is available on site.

The Hotel Salem is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision

Property is also known as

Phoenix Inn Suites Hotel Salem South
Phoenix Inn Suites South Salem
Phoenix Hotel South Salem
Phoenix Inn Suites South Salem Hotel Salem
Phoenix Inn Suites South Salem Oregon
Phoenix Suites South Salem
The Hotel Salem Hotel
The Hotel Salem Salem
The Hotel Salem Hotel Salem
Phoenix Inn Suites South Salem

The Hotel Salem Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 656 out of 1006 reviews
Rating 8 - Good. 239 out of 1006 reviews
Rating 6 - Okay. 75 out of 1006 reviews
Rating 4 - Poor. 22 out of 1006 reviews
Rating 2 - Terrible. 14 out of 1006 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

joshua thomas

Liked: Cleanliness, property conditions & facilities
Clean
Stayed 1 night in Mar 2025

10/10 Excellent

Ian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was kind and were always busy. I got the sense that the hotel is well managed.
Stayed 1 night in Mar 2025

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel for a two night stay in Salem. The staff are welcoming and polite. Breakfast service is well prepared and the staff ensure the dining area is organized and clean. The property as a whole is clean and well maintained.
Stayed 1 night in Mar 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2025

10/10 Excellent

valda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast was better than most!

It was comfortable with a very good breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though the property is slightly dated (by appearance, and not totally sound-proofed), I highly recommend this hotel because the staff is super helpful & friendly, they serve fresh cookies every afternoon, the property is very well maintained, and most importantly our room & bathroom are both super clean! I will definitely stay there again in the future.
Stayed 3 nights in Mar 2025

10/10 Excellent

Amber

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Jim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and facilities were awesome .Thanks
Stayed 1 night in Mar 2025

10/10 Excellent

Vonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but…

Nice place to stay. Bathroom had some issues: shower valve very stiff; water stains on the ceiling; toilet was slow to flush; toilet itself should be replaced with a taller one (lots of folks, particularly older, could have great difficulty in getting up from it). This is an issue we have found in many hotels across the USA. If you can’t replace then you should install a grab bar at least. Toilets are simply not that expensive.
Stayed 1 night in Mar 2025

8/10 Good

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay. The staff were friendly and the breakfast options were great. The only negative we had was that our room had a very musty smell (so much so that we could smell it on our clothes when we left). That is a deterrent, but I think we’d choose it again if we could have a different room.
Stayed 4 nights in Mar 2025

6/10 Okay

Lisa

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
An average hotel, falling short of the rating. Very small lobby, no exceptional features. Breakfast underwhelming. Would not stay there again
Stayed 1 night in Mar 2025

10/10 Excellent

Kaylee

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean stay
Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Mar 2025

10/10 Excellent

rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrew

Business traveler
Liked: Amenities
nice place, located by a shopping center. I had no issues with the service / hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed this Hotel. Staff was very polite and helpful. Rooms were clean. Breakfast was great. Close to shopping and restaurants. Bed was a little to firm for our liking but not enough to complain about.
Stayed 2 nights in Mar 2025

4/10 Poor

Hollie

Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and friendly staff. Comfortable room and bed.
Stayed 2 nights in Feb 2025

8/10 Good

Steve

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff -- warm welcome. Comfortable beds. Good breakfast. Dated furniture.
Stayed 1 night in Mar 2025

8/10 Good

Brittanny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman on the grave shift on 3/9 was very rude but the day shift manager made it right and the rest of the stay was great.
Stayed 2 nights in Mar 2025

4/10 Poor

Maria

Traveled with pets, Traveled with family
Over priced. We booked through Expedia and probably had the worst room. Many kids running around, breakfast was not replenished.
Stayed 1 night in Feb 2025

6/10 Okay

Chantay

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Vicki

Stayed 2 nights in Mar 2025