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Comfort Suites Salem

2.5 star property

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Photo gallery for Comfort Suites Salem

Lobby
Indoor pool, open 5:00 AM to midnight, sun loungers
Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, pillowtop beds, desk, laptop workspace
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry

Explore the area

Map
630 Hawthorne Ave Se, Salem, OR, 97301
  • Salem Hospital
    ‪4 min drive‬
  • Willamette University
    ‪5 min drive‬
  • Oregon State Fairgrounds Pavilion
    ‪5 min drive‬
  • Salem, OR (SLE-McNary Field)
    ‪4 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed, Non Smoking (Upgrade)

Premium bedding, pillowtop beds, desk, laptop workspace

Deluxe Suite, 1 King Bed, Non Smoking (Upgrade)

  • 605 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 320 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

Premium bedding, pillowtop beds, desk, laptop workspace

Basic Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

  • 605 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds, Accessible, Non Smoking

49-inch flat-screen TV with satellite channels, TV, MP3 dock

Standard Room, Multiple Beds, Accessible, Non Smoking

  • 320 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, pillowtop beds, desk, laptop workspace

Suite, Multiple Beds, Non Smoking

  • 320 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking

  • 279 sq ft
  • Sleeps 4
  • 1 King Bed

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Double Room, 2 Queen Beds, Non Smoking | 1 bedroom, premium bedding, desk, laptop workspace

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  • Breakfast included
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4.2 out of 5, Very Good, (587)
$238 nightly
The price is $238 total
includes taxes & fees
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About this property

Comfort Suites Salem

Hotel in Southeast Salem
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a sauna. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a hot tub, and a microwave in a common area. Housekeeping is available once per stay.
Comfort Suites Salem offers 85 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Rooms open to furnished patios. Accommodations have separate dining areas and are furnished with double sofa beds and desk chairs. Pillowtop beds feature premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Salem hotel provides complimentary wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided once per stay.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

In addition to an indoor pool, Comfort Suites Salem provides a hot tub, a sauna, and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in January 2020.

Comfort Suites Salem is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1997
  • Renovated entire property - January 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable/satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 20
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 10.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20.00 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 10.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:00 AM to midnight
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Comfort Suites Hotel Salem
Comfort Suites Salem
Salem Comfort Suites
Comfort Suites Winston Salem/ Hanes Mall Hotel Winston Salem
Winston Salem Comfort Suites
Comfort Suites Salem Hotel
Comfort Suites Salem Hotel Salem
Comfort Suites Salem Hotel
Comfort Suites Salem Salem
Comfort Suites Salem Hotel Salem

Comfort Suites Salem Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 646 out of 1026 reviews
Rating 8 - Good. 267 out of 1026 reviews
Rating 6 - Okay. 66 out of 1026 reviews
Rating 4 - Poor. 23 out of 1026 reviews
Rating 2 - Terrible. 24 out of 1026 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Su Jeong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Feb 2025

8/10 Good

Tom

Business traveler
Clean room. Will definitely stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Chuck

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice being updated as we stay Check in was instant, no wait Staff was friendly and courteous
Stayed 1 night in Mar 2025

6/10 Okay

Stacey

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Nels

Liked: Staff & service, property conditions & facilities
ok
Stayed 2 nights in Nov 2024

2/10 Terrible

Max

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Bed bugs?

We think they had bed bugs. Bug bites all over me and my partner
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Traveled with family
Hotel is under renovation. Room was in ok condition but had an overbearing smell of floral air freshener. Breakfast was doabable.
Stayed 1 night in Feb 2025

10/10 Excellent

DeWayne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

William

Stayed 1 night in Feb 2025

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water doesn't go away in the bath tub
Stayed 2 nights in Jan 2025

2/10 Terrible

Emily

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stinky hotel.

Hotel was stinky.The carpet was dirty and the bathtub was mildewy and rusty.
Stayed 3 nights in Feb 2025

6/10 Okay

Justin

Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Kylee

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Feb 2025

10/10 Excellent

Gina

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay . The breakfast was really good, the property itself is very nice and safe. My family and I had an amazing time staying here especially with the pool. We will definitely be staying again next time we visit our family in Salem, Oregon ❤️
Stayed 3 nights in Feb 2025

4/10 Poor

lynette

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
When I booked I asked for a room with wheelchair access. The room I was given was so small that I could barely get my husband to the bed, and that was only after taking parts of his wheels off to make it fit in between the beds and the dresser. The bathroom was damn near impossible! One of the main reasons I chose this site was the lift for the pool and spa pool and neither of them were in working order. I would suggest that when people request wheelchair accessible accommodations they they are taken more seriously. And if you aren’t going to have the information on your site in bright , eye catching letters that handicap access to the pool is NOT available, them maybe include it in the email that is sent out giving us the end date for cancellation options. I will not, or should I say, I can not stay here again. I cannot complain about the loud construction noise because we were repeatedly warned ahead of time, as we should had been about the above mentioned problems.
Stayed 2 nights in Feb 2025

8/10 Good

Robert

Stayed 2 nights in Feb 2025

10/10 Excellent

Justin

Stayed 2 nights in Jan 2025

10/10 Excellent

Kaycee

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing too notable. Good stay.
Stayed 1 night in Feb 2025

8/10 Good

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a little dated but appears to be going through some refurbishments currently. Everything was quite tidy, and overall pretty quiet. Bed was comfy and had decent quality linens. Staff were very friendly and helpful. Breakfast was surprisingly good, with many options, and the coffee was great. Would definitely stay again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Danielle

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Alan

Business traveler
Liked: Cleanliness, staff & service, amenities
Very comfortable but under construction. I would come back.
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Kirsten

Traveled with family
Liked: Staff & service
There wasn't anything to dislike, not rave about. This is a basic, middle of the road property. I would stay here again if I couldn't find a better deal.
Stayed 1 night in Feb 2025