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Comfort Suites Salem

2.5 star property

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Photo gallery for Comfort Suites Salem

Lobby
Indoor pool, open 5:00 AM to midnight, sun loungers
Indoor pool, open 5:00 AM to midnight, sun loungers
Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, pillowtop beds, desk, laptop workspace
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry

Explore the area

Map
630 Hawthorne Ave Se, Salem, OR, 97301
  • Bush's Pasture Park
    ‪4 min drive‬
  • Willamette University
    ‪5 min drive‬
  • Oregon State Capitol
    ‪5 min drive‬
  • Salem, OR (SLE-McNary Field)
    ‪4 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed, Non Smoking (Upgrade)

Deluxe Suite, 1 King Bed, Non Smoking (Upgrade) | Premium bedding, pillowtop beds, desk, laptop workspace

Deluxe Suite, 1 King Bed, Non Smoking (Upgrade)

  • 605 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 320 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

49-inch flat-screen TV with satellite channels, TV, MP3 dock

Basic Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

  • 605 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds, Accessible, Non Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, Multiple Beds, Accessible, Non Smoking

  • 320 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, pillowtop beds, desk, laptop workspace

Suite, Multiple Beds, Non Smoking

  • 320 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking

  • 279 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Best Western Plus Mill Creek Inn

  • Pool
  • Hot Tub
  • Breakfast included
  • Free airport shuttle
4.7 out of 5, Exceptional, (1004)
The price is $180
per night
$203 total
includes taxes & fees
Mar 15 - Mar 16
Best Western Plus Mill Creek Inn

About this property

Comfort Suites Salem

Hotel in Southeast Salem
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a sauna. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a hot tub, and a microwave in a common area. Housekeeping is available once per stay.
Comfort Suites Salem offers 85 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Rooms open to furnished patios. Accommodations have separate dining areas and are furnished with double sofa beds and desk chairs. Pillowtop beds feature premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Salem hotel provides complimentary wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided once per stay.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

In addition to an indoor pool, Comfort Suites Salem provides a hot tub, a sauna, and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in January 2020.

Comfort Suites Salem is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna
  • Spa tub
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 1997
  • Renovated entire property - January 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable/satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 10.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 10.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from November 11 2024 to February 28 2025 (completion date subject to change). The following areas are affected:
  • Front desk
  • Hallway
  • Lobby
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20.00 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 10.00 (subject to availability)
  • Late check-out fee: USD 10.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:00 AM to midnight
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Comfort Suites Hotel Salem
Comfort Suites Salem
Salem Comfort Suites
Comfort Suites Winston Salem/ Hanes Mall Hotel Winston Salem
Winston Salem Comfort Suites
Comfort Suites Salem Hotel
Comfort Suites Salem Hotel Salem
Comfort Suites Salem Hotel
Comfort Suites Salem Salem
Comfort Suites Salem Hotel Salem

Comfort Suites Salem Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 630 out of 1002 reviews
Rating 8 - Good. 268 out of 1002 reviews
Rating 6 - Okay. 60 out of 1002 reviews
Rating 4 - Poor. 23 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tricia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place looks like an expensive hotel but very reasonable. Pleasantly surprised 😍
Stayed 1 night in Nov 2024

6/10 Okay

Shiree

Liked: Staff & service
.
Stayed 1 night in Nov 2024

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfy bed, attentive staff, quiet.
Stayed 3 nights in Oct 2024

10/10 Excellent

Diane

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go to for work trips! I feel right at home even with my kids :)
Stayed 2 nights in Oct 2024

10/10 Excellent

Destiny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good quality property.
Stayed 1 night in Nov 2024

10/10 Excellent

Erin

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their room was suitably appointed for what we needed: a stop on the way to somewhere we needed to be. After a long day's drive from Canada, Ronnie at front desk - and on the eve of Thanksgiving when I'm sure he'd rather have been with family/friends - was friendly, accommodating and very welcoming to us and our two little dogs. He's an asset to the staff and this property, for sure. Everything we needed, all in all.
Stayed 1 night in Nov 2024

8/10 Good

April

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was great
Stayed 1 night in Nov 2024

10/10 Excellent

Sonja

Stayed 1 night in Nov 2024

10/10 Excellent

Emily

Stayed 1 night in Nov 2024

10/10 Excellent

Steve

Stayed 1 night in Nov 2024

10/10 Excellent

Nandakumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

June

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanted to buy the pillow I used it was perfect. I broke my shoulder in June and last night was the first comfortable night's sleep since because of the pillow.
Stayed 1 night in Nov 2024

8/10 Good

Mary

Nice
Stayed 2 nights in Oct 2024

4/10 Poor

Jennifer

Disliked: Cleanliness
Staff was nice during check-in. Room was ok first night, during the night the heater kept turing off, would have to get up and jiggle the power cord. The toilet stop working wouldn't flush after the first night. Went to the front dest and they happily switched us rooms. Second room looked great, but woke up the next morning and noticed a stain on the mattress protector showing through the sheets. Stain looked like blood to us. Went to front desk to ask them to change the mattress protector. You would think you
Stayed 3 nights in Nov 2024

10/10 Excellent

Kim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay!
Great breakfast and friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean! And Great Breakfast!
Great! Fun! Clean! Good breakfast!
Stayed 4 nights in Nov 2024

4/10 Poor

Archie

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Hotel was being remodeled, unfortunately it was directly across from my room.
Stayed 2 nights in Nov 2024

8/10 Good

Glen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. We stayed one night on our way south down the I5. Located just off a freeway exit. Very clean property and room. Super comfy bed. Good breakfast with hot eggs and sausage. Definitely would stay here again.
Stayed 1 night in Nov 2024

2/10 Terrible

tamra

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was under construction. Expedia never made that clear at the time of booking. The hotel had construction started at 7am every morning in the room next door. I woke up to workers yelling, the room vibrating, and equipment being dumbed just outside my door. The hotel made zero adjustments to create space between the rooms under construction and the customer, they didn't have the workers starts work at a decent time to allow for guest to sleep. The GM never made contact when I reached out and I was told by Corporate there was nothing they could do since I booked theu a third party Expedia. I was never offered another room to move to, help with booking a different hotel, a refund or credit. No responsibility was taking by Corporate or the GM. The receptionist at the front desk was as nice as she could be with multiple people complaining to her and apologized for the hotel not letting guest know about the construction taking place right next door to rooms being occupied. The GM, Corporate and Expedia could have avoided this terrible experience. The hotel takes zero responsibility if a third party is involved.
Stayed 2 nights in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Room was really clean breakfast was good
Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

JOHN

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

marian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Oct 2024