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Comfort Inn and Suites Salem

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn and Suites Salem

Exterior
Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes
Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes
Pool

Reviews

7.8 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
1775 Freeway Court, Salem, OR, 97303
  • Oregon State Fairgrounds Pavilion
    2 min drive
  • Pietro's Pizza
    5 min walk
  • Salem Bus Station
    6 min drive
  • Salem, OR (SLE-McNary Field)
    7 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 250 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Suite, Multiple Beds, Non Smoking

  • 250 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Comfort Suites Salem

Pool
Hot Tub
Breakfast included
Pet friendly
4.5 out of 5, Wonderful, (1003)
The price is $115
per night
$129 total
includes taxes & fees
Jan 10 - Jan 11
Comfort Suites Salem

About this property

Comfort Inn and Suites Salem

Hotel in North Lancaster
This smoke-free hotel features a business center, conference space, and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
Comfort Inn and Suites Salem offers 64 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Salem hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and a fireplace in the lobby. Onsite uncovered self parking is complimentary.

Comfort Inn and Suites Salem is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 12.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 12.0 per stay
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Comfort Inn Salem
Comfort Salem
Salem Comfort Inn
Comfort Suites Winston Salem/ Hanes Mall Hotel Winston Salem
Winston Salem Comfort Suites
Comfort Inn Suites Salem

Comfort Inn and Suites Salem Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 254 out of 765 reviews" "
Rating 8 - Good. 291 out of 765 reviews" "
Rating 6 - Okay. 128 out of 765 reviews" "
Rating 4 - Poor. 56 out of 765 reviews" "
Rating 2 - Terrible. 36 out of 765 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert, Enniskillen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

jose

Stayed 1 night in Sep 2024

2/10 Terrible

Barry

Disliked: Cleanliness, property conditions & facilities
Holes in bed skirt and window curtains. Odor in the room and especially in the bathroom. Caulking missing around toilet and tub. Generally in need of repairs.
Stayed 1 night in Sep 2024

8/10 Good

cheryl

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning noisy. Staff great
Stayed 2 nights in Sep 2024

8/10 Good

Alena

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service
The staff was very friendly and accommodating. The building itself was a bit old and in need of some repairs.
Stayed 1 night in Jul 2024

8/10 Good

Darin

Liked: Cleanliness, staff & service, property conditions & facilities
Was fine
Stayed 1 night in Sep 2024

6/10 Okay

Hollie

Disliked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Noe, charlotte

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Is good
Stayed 1 night in Aug 2024

4/10 Poor

Susan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Paid way too much for the quality and condition. At half the price it was unacceptable. The room smelled like cigarettes, even though it's no smoking. The gal at the counter was awesome, and was able to find some spray to neutralize the smell. (She was the only bright point in the whole experience.) But since it was busy with check ins I had to go spray it myself and return when done. Later on realized it was in the walls by the door. They are a fabric like wallpaper and it's probably picked up every odor in the 30 years since it was installed. The tub and bath floor show signs of lack of proper cleaning. The room phone probably hasn't been cleaned since it was installed. No idea what was on it, but I refused to touch it or tv remote. There were stains on the walls by the trash cans. Unused towels need to be changed out along with used. The first bath towel had what looked like dead bugs in 2 spots, usually because they have been on the shelf for two long. Bed, pillow and sheets seemed clean. Housekeeping is the most important factor in a hotel. This place needs to either train staff better or pay them enough to do the job properly, and with what I paid the $ is there to do both. It was almost what Holiday Inn would have been, only reason I didn't go there is it was full. They are significantly cleaner and better maintained. Only reason we continued our stay is my kiddo was too tired to move to another hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Peggy

Clean, comfortable room. All the normal amenities you would expect in your room.
Stayed 1 night in Aug 2024

4/10 Poor

Danielle

Traveled with partner, Traveled with family
Disliked: Amenities, property conditions & facilities
No water pressure. Beds very uncomfortable. Breakfast is definitely not worth the "free breakfast" advertisement. Someone took a bite out of one of the fake looking eggs and put it back in the container. Hardly any choices.
Stayed 1 night in Aug 2024

6/10 Okay

Juan José

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, but terrible breakfast
Nice staff. Clean room. But...terrible, worse than terrible breakfast! Worst i ever had. Our entire group commented on how horrible it was.
Stayed 1 night in Jul 2024

4/10 Poor

Matthew

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This was our first time to the area(state). Little did we know that the Ironman Competition was in town also. There were not many hotels to choose from. At $400 a night(jacked up because of the competition), this place was a dump. The employees were nice but outside of that, the carpet was old, stained, and SO smelly. The elevator smelled like a locker room. Like it was mopped with dirty water, if at all. It took two days for the air to cool down our room so we all slept with no covers because it was so hot. (We were only staying two days) I dare anyone over 200lbs to shower in the tub in room 306 because the floor is definitely broken underneath the plastic bath fitter. Price does not reflect the upgrades this hotel needs.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kamaljit

Stayed 2 nights in Jun 2024

10/10 Excellent

Michael g

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

8/10 Good

Cherie'

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except not very many options on food.
Stayed 1 night in Jul 2024

4/10 Poor

William

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Martin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel for the price point. Staff was great especially Michael. Laundry room was a bonus, clean and efficient.
Stayed 3 nights in Jun 2024

4/10 Poor

Marcus

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible place to rest your head.
Stayed for a couple of nights while at a softball tournament. This hotel is bed to lay your head at best. The breakfast horrible and looked like it came right out of the microwave. There is next to no parking, I arrived back late on my second night there and wasn’t able to find a spot. The hotel told me I could park in the back of the restaurant’s lot next door, about a half block away. When I expressed my frustrations about parking somewhere else when I had already paid for the room, I was told there isn’t anything they could do. Why should I be forced to park a block away when spending almost 250$ a night for a crap hotel? I will never stay at another Comfort Inn for the rest of my days. My truck bed would have been more comfortable.
Stayed 2 nights in Jun 2024

10/10 Excellent

Elida

Stayed 4 nights in Jun 2024

10/10 Excellent

teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While this property is a little older, it is well kept and clean. The staff that checked us in was very helpful and friendly. Since we had to arrive very late their parking lot was full, so they directed us to the lot across from the hotel/shared property, which was well lit. They had free continental breakfast with great options. Also, if that’s not for you, there is a McDonalds down the street. The bed and pillows were soft & comfortable. We had to leave early the next morning so unfortunately I don’t know about the shower (water pressure). I would stay there again.
Stayed 1 night in Jun 2024