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Le Relais du Moulin, Hôtel de Charme & Spa

4.0 star property

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Photo gallery for Le Relais du Moulin, Hôtel de Charme & Spa

Beach nearby
Outdoor pool, pool umbrellas, sun loungers
Beach nearby
Exterior
Tapas bar, pool views, open daily

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Pool
  • Gym
  • Spa

Explore the area

Map
Le Helleux, Sainte-Anne, 97180
  • Plage de Gros Sable
    ‪12 min walk‬
  • Plage de Bois Jolan
    ‪19 min walk‬
  • Ste-Anne Beach
    ‪15 min drive‬
  • Pointe-a-Pitre (PTP-Pointe-a-Pitre Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Bungalow, 1 Double Bed, Terrace, Garden Area

Standard Bungalow, 1 Double Bed, Terrace, Garden Area | 1 bedroom, premium bedding, minibar, in-room safe

Standard Bungalow, 1 Double Bed, Terrace, Garden Area

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Bedroom, Terrace

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 Bedroom, Terrace

  • 581 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 Bedroom, Hot Tub

Superior Suite, 1 Bedroom, Hot Tub | 1 bedroom, premium bedding, minibar, in-room safe

Superior Suite, 1 Bedroom, Hot Tub

  • 581 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Bungalow Standard avec lits jumeaux, terrasse, côté jardin

1 bedroom, premium bedding, minibar, in-room safe

Bungalow Standard avec lits jumeaux, terrasse, côté jardin

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Le Relais du Moulin, Hôtel de Charme & Spa

4-star Sainte-Anne hotel close to Plage de Gros Sable
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Le Relais du Moulin, Hôtel de Charme & Spa offers 60 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Sainte-Anne hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam.
In addition to a full-service spa, Le Relais du Moulin, Hôtel de Charme & Spa features an outdoor pool and a steam room. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This 4-star property offers access to a business center. This business-friendly hotel also offers a fitness center, spa services, and a terrace. Complimentary self parking is available on site.

Le Relais du Moulin, Hôtel de Charme & Spa has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
Le ZAMANA Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
Le Tipsy Bar - This tapas bar is located by the pool. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Le ZAMANA Bistrot - This poolside bistro serves lunch only. Reservations are required. Open daily.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Le Tipsy Bar
  • Le ZAMANA Bistrot
  • Le ZAMANA Restaurant

Things to do

  • Billiards/pool table
  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between August 25 and October 3.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 14 and younger are not allowed at this property; All guests older than 14 are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms

We should mention

This property does not have elevators
Children 14 years old and younger are not permitted at this property
No pets and no service animals are allowed at this property

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Relais Moulin Hôtel Charme Ste. Anne
Relais Moulin Hôtel Charme
Relais Moulin Charme Ste. Anne
Le Relais Du Moulin, Charme &
Le Relais du Moulin Hôtel de Charme Spa
Le Relais du Moulin, Hôtel de Charme & Spa Hotel
Le Relais du Moulin, Hôtel de Charme & Spa Sainte-Anne
Le Relais du Moulin, Hôtel de Charme & Spa Hotel Sainte-Anne

Le Relais du Moulin, Hôtel de Charme & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 113 out of 177 reviews
Rating 8 - Good. 52 out of 177 reviews
Rating 6 - Okay. 8 out of 177 reviews
Rating 4 - Poor. 3 out of 177 reviews
Rating 2 - Terrible. 1 out of 177 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Geethika DE

Traveled with partner
Liked: Property conditions & facilities
Lovely hotel. Breakfast was excellent. Staff is very kind and helpful. Shout out to Restaurant manager Anthony and Tom and the rest of the staff. One of the front desk staff was help us to book the island tour. We don’t speak French. It’s a bit difficult to book anything on line All in French. Overall we had a good time.
Stayed 3 nights in Aug 2024

10/10 Excellent

Geethika DE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Staff is very nice and helpful. Food was delicious at restaurant Zamana.
Stayed 5 nights in Jul 2024

10/10 Excellent

Sheeba, New York

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is lovely. The staff is so warm and welcoming considering l’m a novice when it comes to the French Language. I had one of the best meals on my trip here. The breakfast is amazing. I took one star off for the distance from the city/town center. Area around the property is great and there are 2 beaches that are walkable and safe. If you are looking for a few days of R and R this place is for you. Everything you need regarding dining, spa/wellness is on site as well as yoga. This was my first time to Guadeloupe and the staff at this hotel made it a wonderful one.
Stayed 5 nights in Nov 2023

10/10 Excellent

Marcia, Hollywood

Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming! Great charming property. Fantastic restaurant. Amazing breakfast! Delicious local fruits like ananas, sweet passion fruit, pomegranate, kiwi, cantaloupe and the best croissant I have ever had! The mill is really beautiful. Very clean room with a great smell and flowers. I would stay here again.
Stayed 1 night in May 2023

10/10 Excellent

Luanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at Le Relais du Moulin. We were very pleased with the condition of both our bungalow and the pool, restaurant and grounds. The staff were amazing - very helpful and kind. They assisted with a medical need and made excellent suggestions to help us decide what to do. The bartender concocted some fabulous "mocktails" for me and the wonderful chef made me a special vegetarian plate each nice. We loved the food so much that we had no interest in going to any other restaurant and just came back to the hotel every day for a special meal. The vibe was peaceful and laid back. We even took a restorative yoga class!
Stayed 4 nights in Jan 2022

8/10 Good

DEBORAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Nov 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay at this hotel. Would recommend it to other English-speakers with limited French (though, knowing some French is handy). Close to a good surf spot, just slightly inland from the beaches, in a beautiful location near Saint Anne. The bungalows are simple and nice. King beds are comfortable and the outdoor decks offer a nice place to relax. Pool is lovely and kept very clean. Small gym has workout essentials and a sauna. Restaurant and bar on-site are good, but you won’t find many filling options for vegetarians or vegans. Breakfast buffet is good, worth including in your reservation. The pool area is lovely for a workout or lounging with a gorgeous and delicious cocktail. Staff are exceptionally helpful. Only downsides? The hotel has a pond on site they haven’t filled with fish—so there are mosquitoes around the hotel. I got bitten a lot, despite not having a problem anywhere else in Guadeloupe. Maids leave doors open while cleaning, so each day I had to fight mosquitoes in my room—until I asked them to keep the door closed while cleaning. Also, if you have a low tolerance or allergy to fragrances/cleaning supplies, call ahead and ask for them to not fragrance your room and use minimal cleaning products. If you have mobility issues or might be at risk of injury if you fell, ask them for a room with a shower instead of the high, slippery tub/shower combinations in the bungalows. All in all, this is a great hotel and I highly recommend staying there.
Stayed 7 nights in Nov 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Hotel was nice, but not great. The rooms are adequate, basic and in need of an upgrade. Breakfasts were okay, but limited. Dinners were very good, although not a massive selection, so by the end of the week, we'd try most of the menu.
Stayed 7 nights in Jun 2019

2/10 Terrible

Verified traveler

3 star hotel fra from beach, horrible restaurant
nearest beach is 10 minutes walk but it is all rocks. Nice beach is 30 minutes walk mostly thru the forest. But it is very shallow. stay away from bungalows 1-7, they face fence and very busy road behind this fence. i submitted request asking for quiet place 3 months prior to my arrival but it was ignored. Stay away from their restaurant for dinner. If you dont speak french expect to to get something out of garbage can. I am not exaggerating. All hotel comments as recent as February promising to improve Mango totally meaningless. I complained to manager for 2 days about my experience at Mango and got nowhere. She basically acknowledged that they had problem at restaurant but still made me pay. Get yourself car and drive to St. Francois. Plenty of good restaurants there. And watch housekeeping, they throw clean towels on a floor before they put it in your bathroom. and it is really 3 star hotel not 4 star.
Stayed 5 nights in Mar 2019

8/10 Good

Celia, NY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful mill. Bungalows lack of charm though as well as the surrounding of the property.
Stayed 3 nights in Mar 2019

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Feb 2019

8/10 Good

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Beautiful grounds, comfortable rooms, great breakfast. Staff were very helpful. A gem.
Stayed 3 nights in Dec 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 days in paradise
Hotel was in a beautiful garden-like environment. The room was comfortable and we loved the patio. Really enjoyed the Windmill that lit up at night. Staff was extremely helpful and pleasant. Appreciated the patience of the staff when communicating French to English. Most of the staff had excellent English. One of the nicest pool areas we have ever visited!! On-site Restaurant had excellent food with varying menu each day (never boring). Bar staff was attentive and innovative, music on the weekends added to the ambiance. We're really looking forward to our next visit!
Stayed 5 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and spa and great place if looking to mostly stay at the hotel/pool. Otherwise it is rather far from any restaurants, beaches, shops ect.
Stayed 3 nights in Dec 2018

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveler

Stayed 3 nights in Dec 2018

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Guadeloupe
Great hotel, excellent service and lovely staff
Stayed 2 nights in Nov 2018

8/10 Good

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le Relais du Moulin, Hôtel de Charme & Spa
We stayed in Bungalow 60 and it was lovely. We really enjoyed the pool and bar area. Great location for families.
Stayed 2 nights in Jul 2018

8/10 Good

Anita

Liked: Cleanliness, staff & service
Bathroom was small and nowhere for towels, a big climb into the bath/shower, washbasin hard to reach if you are smaller than average! Needs a refurb desperately. Generally hotel good but breakfast at €20 is excessive. We ate in the hotel one evening (out of 5 nights) as we found different and, for us, better options elsewhere.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay
Great location. Friendly staff. Fine meals and service, too. Beaches nearby and tennis a bonus. It’s a great choice
Stayed 4 nights in Feb 2018

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, accommodating, comfortable, and well-located with a beautiful pool. Only downside is no beach, but still, great moderate place with luxurious touches. And definitely stay on a Friday for Le Mechoui --lamb roasted on an open fire.
Stayed 4 nights in Feb 2018

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel in hillside overlooking Ste Anne
We had a lovely stay at le Relais du Moulin. It is a charming boutique hotel in the hillsides overlooking St Anne. The rooms are comfortable, the pool refreshing after a long day. The breakfast buffet was plentiful and interesting. The grounds were lovely and well kept. My only issue was with the dinner in the hotel restaurant. I was not aware when I booked that the restaurant only offered 2 appetizers, 2 mains and could not accommodate differing dietary needs. I am a vegetarian and although the chef made me a salad for the main course the lettuce with sautéed onions and peppers did not meet my expectations for fine dining
Stayed 3 nights in Jan 2018

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great escape, friendly team
Our trip to Guadeloupe was amazing and it was all thanks to the awesome team at Relais du Moulin. They arranged transport for us from/to the airport, greeted us with fresh juice and cold towels, and even gave us fresh aloe after we got sunburned. Anna at reception is an absolute pleasure to work with!
Stayed 3 nights in Jan 2018