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Mercure Thalasso and Spa Port Frejus

4.0 star property

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Photo gallery for Mercure Thalasso and Spa Port Frejus

Exterior
Seasonal outdoor pool, lifeguards on site
Classic Room, 1 Double Bed, Harbor View | Minibar, in-room safe, desk, soundproofing
Lobby
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Hot Tub
  • Gym
  • Bar
  • Spa
  • Parking available

Explore the area

Map
16 Quai dei Caravello, Port Fréjus Ouest, Fréjus, Var, 83600
  • Port Fréjus Beach
    ‪3 min walk‬
  • Nature Base François Léotard
    ‪5 min walk‬
  • Base Nature of Frejus Beach
    ‪6 min walk‬
  • Frejus (FRJ)
    ‪8 min drive‬

Room options

View all photos for Privilege, Room, 1 Double Bed, Harbor View

Minibar, in-room safe, desk, soundproofing

Privilege, Room, 1 Double Bed, Harbor View

  • 237 sq ft
  • Harbor view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

Minibar, in-room safe, desk, soundproofing

Classic Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds, Harbor View (Port View)

Minibar, in-room safe, desk, soundproofing

Classic Room, 2 Twin Beds, Harbor View (Port View)

  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds, Sea Facing

Minibar, in-room safe, desk, soundproofing

Classic Room, 2 Twin Beds, Sea Facing

  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed, Harbor View

Classic Room, 1 Double Bed, Harbor View | Minibar, in-room safe, desk, soundproofing

Classic Room, 1 Double Bed, Harbor View

  • 237 sq ft
  • Marina view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

Minibar, in-room safe, desk, soundproofing

Classic Room, 1 Double Bed

  • 237 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

Minibar, in-room safe, desk, soundproofing

Classic Room, 1 Double Bed

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

ibis Styles Fréjus Saint-Raphaël

  • Pool
  • Hot Tub
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, (173)
The price is $94
per night
$108 total
includes taxes & fees
Feb 26 - Feb 27
ibis Styles Fréjus Saint-Raphaël

About this property

Mercure Thalasso and Spa Port Frejus

4-star hotel in Fréjus Plage
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Mercure Thalasso and Spa Port Frejus offers 117 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 hot tubs are on site. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Thalasso Port Fréjus has 13 treatment rooms. Services include facials, body wraps, and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Mercure Thalasso and Spa Port Frejus features a full-service spa, 2 hot tubs, a sauna, and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This business-friendly hotel also offers a seasonal outdoor pool, spa services, and a terrace. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Mercure Thalasso and Spa Port Frejus is a smoke-free property.

Buffet breakfasts are available for a surcharge.
L Ensouleia - Overlooking the garden, this restaurant specializes in Mediterranean cuisine and serves lunch and dinner. A children's menu is available.
La Nioulargue - Onsite pub. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (EUR 17 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: EUR 18.90 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • L Ensouleia
  • La Nioulargue

Things to do

  • 2 spa tubs
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Terrace

Full-service spa

  • 13 treatment rooms
  • Body wraps
  • Facials
  • Hydrotherapy
  • Massage
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 6 to January 19:
  • Fitness facilities
  • Sauna
  • Spa
  • Swimming pool
The following facilities are closed on Sunday and Monday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.46 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.9 per person
  • Covered self parking fee: EUR 17 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Proper swimsuits must be worn in our swimming pools. Bathing shorts or trunks are not permitted.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Thalassa Port Frejus Spa Experience
Mercure Thalassa Spa Experience
Mercure Thalassa Spa Experience Hotel
Mercure Thalassa Spa Experience Hotel Frejus Port
Mercure Thalassa Port Frejus Spa Experience Hotel
Mercure Thalassa Experience

Mercure Thalasso and Spa Port Frejus Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 166 out of 596 reviews
Rating 8 - Good. 237 out of 596 reviews
Rating 6 - Okay. 119 out of 596 reviews
Rating 4 - Poor. 51 out of 596 reviews
Rating 2 - Terrible. 23 out of 596 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Mariannick

Well received. No complain whatsoever
Stayed 1 night in Oct 2024

10/10 Excellent

Carlos

Business traveler
Stayed 1 night in Oct 2024

8/10 Good

Sarah

Traveled with partner
Liked: Staff & service
After reading some of the other reviews of the hotel I was a bit worried about staying here. But it was great! Yes it was a bit dated but the location was so good, backing on the beach and with a pool, by the marina. Yes the shower overflowed ( just needed to reduce the pressure a bit) but the bed was super comfy. Staff were very helpful and breakfast was good. We paid much less than the price shown on the board in reception - if I had paid that I may have felt more disappointed. But we thought it was good value for what we paid in a top location.
Stayed 2 nights in Sep 2024

6/10 Okay

Maichel

Good
Stayed 1 night in Sep 2024

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice.
Really good place to stay. Would return.
Stayed 1 night in May 2024

8/10 Good

Karen

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 5 nights in Aug 2024

6/10 Okay

Silvia, Miami Beach

Traveled with family
Great location, but not a 4 star hotel, overpriced , restaurant was closed, pool too little for such a big hotel, bar/coffe shop had wrong menu. Staff was friendly and hotel was clean, no parking available.
Stayed 2 nights in Aug 2024

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING HOTEL ! Perfect location, Spacious modern rooms , will definitely stay again.
Stayed 4 nights in Aug 2024

2/10 Terrible

Laysuan, Docklands

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t get the premium room with harbour view we booked. The receptionist just said they didn’t have what we had booked (but no details of what we were getting other than confirming over and over that it was only a one night stay) and were happy to cancel when it was already in the evening and we had to take it. He was talking to other staff instead of serving the customers. I raised it with a lady receptionist the next day and she said she had refunded the breakfast for not getting the correct room and to get some drinks from the fridge as a compensation but I still haven’t received the refund yet. The shower was terrible. It didn’t drain well and water went everywhere because there was no shower screen. There was not enough towels to dry the floor. Overall, an unpleasant stay.
Stayed 1 night in Aug 2024

6/10 Okay

Shawn

Stayed 3 nights in May 2024

8/10 Good

elaine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
located in the marina. Great access in walking distance to a number of bars and restaurants. Hotel is clean and hotel staff friendly and helpful. No parking at the hotel for free - pay outside which is very limited. Some free parking ( if you are lucky) in nearby roads Please note that men in France are not allowed in the swimming pool in swimming shorts they have to be tight swimming trunks! My husband was refused entry to the hotel pool by the hotel pool guard because he was wearing swimming shorts. Apparently its a rule in France that in communal pool areas you need for hygiene reasons (?) tight swimming trunks. Whilst the hotel were apologetic the pool isn't their pool but it belongs to the property company who manage the pool with an officious pool guard!
Stayed 4 nights in Jun 2023

4/10 Poor

Brock

Stayed 1 night in Apr 2023

8/10 Good

DIETER

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

8/10 Good

Geoff

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveler

Business traveler, Traveled with partner
Disliked: Cleanliness
Due to the peak season and overbookings, we were denied to have access to the 3 rooms that were prepaid. No sister property was available either, according to the night manager, and we had to drive another 1,5h to reach some guaranteed beds to sleep in
Stayed 1 night in Aug 2021

6/10 Okay

John

Disliked: Property conditions & facilities
Excellent location, nice room but shabby.
Good location and friendly staff offset by lack of organisation and haphazard service. Room spacious and nice balcony but no daily room service. Pool lacks any shade. Excellent beach and port access. General state of hotel was disappointing and better management and upkeep would have been welcome.
Stayed 7 nights in Aug 2021

6/10 Okay

Verified traveler

Traveled with family
Expedia stole my money. I booked an experience (a boat trip to the red island) in Saint Raphael that they know is out of business and haven’t given a refund. With this hotel, Expedia promised a lot and the hotel is so so. For almost $200 a night it was a motel quality. Disappointed.
Stayed 5 nights in Jul 2021

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but definitely not a 4 star value
Well located, next to Port-Frejus. The room was comfortable, with a kettle available, unfortunately there was no complimentary tea and coffee offered. There was no hand soap in the bathroom next to the sink, we had to use the body wash which was within the shower, and that was not convenient. The pool was good but there were no umbrellas which made it a bit more difficult to enjoy. We did not try the breakfast because it was way too expensive.
Stayed 2 nights in Jun 2021

10/10 Excellent

Trym

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb location, and ever better staff!
Friendly staff, concierge guys were so helpful in every matter!
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveler

Liked: Staff & service
It’s a beach front hotel on the west end of the French Riviera. While some of the French Riviera beaches have stony and pebble grounds, this hotel is located right in front of a sandy beach. My stay was during winter 2019 local weather was reached 16C degrees at times so it’s a can do with lighter jackets when the sun is out.
Stayed 3 nights in Dec 2019

8/10 Good

alexa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, fantastic location
The location of the hotel is perfect, close to restaurants and bars on Port Frejus and access to a sandy beach at the rear of the hotel. There is a spa, an indoor pool and an outdoor pool. There is an on-site restaurant and bar. My room was spacious with a separate toilet and a bathroom which essentially a wet room. There weren’t any other English guests as far as I was aware at the time I stayed but everyone was friendly and very helpful. A fair number of the guests were more advanced in years than me (on spa breaks) but that made the place feel more relaxing than if it was full of screaming kids or noisy teenagers. The Port and beach have plenty of younger people. I really enjoyed my stay.
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the location of the hotel very close to the beach, the port with restaurants, and the historical town of Frejus and St Raphael which are both a walk of approximately 20-30 minutes.
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant stay
The hotels location is excellent right on the beach they have a pool but is monitored by the pool police who will not let you in unless you are wearing proper swim trunks for the men swim shorts not allowed, be aware of this . Other than this the hotel is clean comfortable and all staff we encountered were very pleasant and helpful .l would happily stay here again but pack swim trunks for my husband .
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love the hotel - always clean and staff are wonderful
Stayed 4 nights in Jul 2019

2/10 Terrible

Verified traveler

Stayed 3 nights in Apr 2019