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Excelsior

4.0 star property

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Photo gallery for Excelsior

Exterior
Luxury Double or Twin Room, Sea View | View from room
Lounge
View from property
Double or Twin Room, City View | Minibar, in-room safe, desk, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Breakfast available
  • Pet friendly
  • Housekeeping

Explore the area

Map
193 Boulevard Felix Martin, Saint-Raphael, Var, 83700
  • Plage du Veillat
    ‪2 min walk‬
  • Saint-Raphael Beach
    ‪2 min walk‬
  • Vieux Port de Saint-Raphael
    ‪5 min walk‬
  • Frejus (FRJ)
    ‪4 min drive‬

Room options

View all photos for Double or Twin Room, City View

Double or Twin Room, City View | Minibar, in-room safe, desk, blackout drapes

Double or Twin Room, City View

  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Luxury Double or Twin Room, Sea View

Luxury Double or Twin Room, Sea View | Minibar, in-room safe, desk, blackout drapes

Luxury Double or Twin Room, Sea View

  • 269 sq ft
  • Sea view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double or Twin Room, Sea View

Double or Twin Room, Sea View | Minibar, in-room safe, desk, blackout drapes

Double or Twin Room, Sea View

  • 172 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Exterior

Mercure Saint Raphael Centre Plage

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.2 out of 5, Very Good, (342)
The price is $96
per night
$113 total
includes taxes & fees
Mar 1 - Mar 2
Mercure Saint Raphael Centre Plage

About this property

Excelsior

4-star Saint-Raphael hotel walkable to Fréjus Beach
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include conference space, concierge services, and dry cleaning.
Excelsior offers 34 air-conditioned accommodations with minibars and safes. LCD televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 646 square feet (60 square meters) include conference space. This Victorian hotel also offers a terrace, multilingual staff, and concierge services.

Excelsior is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10 AM.
Excelsior has a restaurant serving breakfast, lunch, and dinner.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 14 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 14.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 646 square feet of conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 2 floors
  • Banquet hall
  • Built in 1936
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.46 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14.5 per person
  • Nearby parking fee: EUR 14 per day (656 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Excelsior Hotel Saint-Raphael
Excelsior Saint-Raphael
Excelsior Hotel
Excelsior Saint-Raphael
Excelsior Hotel Saint-Raphael

Excelsior Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 93 out of 217 reviews
Rating 8 - Good. 75 out of 217 reviews
Rating 6 - Okay. 36 out of 217 reviews
Rating 4 - Poor. 10 out of 217 reviews
Rating 2 - Terrible. 3 out of 217 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food in restaurant very good, staff very friendly, comfortable room, however did not like the fact that there was not a proper shower
Stayed 5 nights in Sep 2024

10/10 Excellent

Anne, Saint George

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great location! The staff was super friendly, helpful and above and beyond. We loved this place. We stayed two nights in four rooms. Most of our rooms did not have a shower. Just a wand attached to the bathtub to spray off. It was hard to wash off sand.
Stayed 2 nights in Sep 2024

6/10 Okay

RICHARD

Traveled with family
Disliked: Amenities, property conditions & facilities
Definitely not a 4 star hotel. The AC barely worked and the hotel was very old and in bad shape.
Stayed 6 nights in Aug 2024

10/10 Excellent

STEPHANIE YOLANDE MARIE-PAULE

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel with a unique view! I loved it!
Stayed 1 night in Jul 2024

10/10 Excellent

Sandra, Little Rock

Liked: Amenities
Lovely
Stayed 3 nights in Jul 2024

6/10 Okay

Sohail

Liked: Cleanliness
Propert only has bath tubs. No shower, no shower curtain. Whole bathroom becomes wet when you take shower.
Stayed 1 night in Jun 2024

10/10 Excellent

Nancy

Traveled with family
Very nice workers and helpful
Stayed 2 nights in Jun 2024

10/10 Excellent

Gary

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel rooms are a bit tired but the location is good and the staff are wonderful
Stayed 1 night in Feb 2024

8/10 Good

Michael

Stayed 1 night in Sep 2023

8/10 Good

George T

Liked: Cleanliness, staff & service, room comfort
Dowager still satisfies.
Dependable hotel that nonetheless is showing its age. No on site parking. Convenient pay parking nearby. Did not patronize restaurant this stay as experience during previous stay was not acceptable. Helpful front of house and cleaning staff.
Stayed 14 nights in Mar 2023

8/10 Good

Colette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay and the reception staff were very friendly and helpful . Our room was clean and comfortable, although quite hot as, even on the lowest temperature and with fan on cool setting it was still too warm.However it is beautifully situated and we enjoyed sitting outside un thé brasserie with a drink .
Stayed 3 nights in Mar 2023

8/10 Good

George T

Liked: Cleanliness, staff & service, room comfort
Stayed 14 nights in Nov 2022

10/10 Excellent

Beatrice

Stayed 1 night in Aug 2022

10/10 Excellent

Bruno

Stayed 1 night in May 2022

10/10 Excellent

Gavin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional hotel with clean room and lovely outlook. Very central for the town and lot of restaurants to choose from.
Stayed 1 night in May 2022

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
St Raphael is better than Cannes!
Air conditioning is seasonal. Had to keep windows open at night. Street noise until midnight and again at 6am. Staff was excellent and room very clean. The restaurant was fantastic!
Stayed 5 nights in Apr 2022

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with a seaside view. Amazing customer service and welcoming. Ideal location.
Stayed 1 night in Aug 2021

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Overpriced hotel
Room was overpriced, and just « ok » Corridors (gloomy) lighting could be changed. Finding a parking lot in the hôtel area can be complicated.
Stayed 2 nights in Jul 2021

10/10 Excellent

Derek, UK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff very helpful and most pleasant. Top marks for customer service.
Stayed 1 night in Jul 2020

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hôtel / great location
This was a nice hotel in a great location. The staff was friendly and helpful. Our only issue was the internet connection which would expire at midnight and required 2 step process to connect which didn’t always work the first time.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the beach boardwalk close to the ferris wheel and cathedral.
Stayed 1 night in Aug 2019

6/10 Okay

Guy

Liked: Cleanliness
Hotels.com and hotel should agree terms of offer
We made a specifc booking with twin beds offer and when we arrived we were told that for the category of room in fact they had no such category of rooms with twin beds (and since hotel was full, there was no solution). Whether attributable to Hotels.com or the hotel itself, the offer is misleading and creates difficulties. The hotel made it up by offering breakfast but still I did not get what we bookee for.
Stayed 1 night in Aug 2019

10/10 Excellent

Mahdiar

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location! Across the street from the beach! Staff is excellent! Food is yummy!!
Stayed 2 nights in Jun 2019