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Le Relais de LHermitage

3.0 star property

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Photo gallery for Le Relais de LHermitage

2 outdoor pools, pool umbrellas, sun loungers
Premium bedding, minibar, in-room safe, desk
Reception
Children's activities
Beach nearby, beach towels, beach volleyball

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Room service
  • 24/7 front desk
  • Breakfast included

Explore the area

Map
L'Hermitage, Avenue de la Mer, St Gilles-les-Bains, Saint-Paul, 97434
  • Plage de L'Hermitage
    ‪7 min walk‬
  • Garden of Eden
    ‪11 min walk‬
  • Plage de la Saline les Bains
    ‪5 min drive‬
  • Saint-Denis (RUN-Roland Garros)
    ‪43 min drive‬

Room options

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Triple Room

Premium bedding, minibar, in-room safe, desk

Standard Triple Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard double room

Premium bedding, minibar, in-room safe, desk

Standard double room

  • Sleeps 2
  • 1 Double Bed

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About this property

Le Relais de LHermitage

3-star Saint-Paul hotel walkable to Plage de L'Hermitage
Spend the day on the nearby beach where you can enjoy volleyball. Then return to Le Relais de LHermitage for a meal at one of the hotel's 2 restaurants. Housekeeping is available once per stay.
Le Relais de LHermitage offers 161 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Smart televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

This Saint-Paul hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided once per stay.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Le Relais de LHermitage features 2 outdoor swimming pools, a hot tub, and a children's pool. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to 3 meeting rooms and limo/town car service. Event facilities measuring 237 square feet (22 square meters) include conference space. This beach hotel also offers a terrace, tour/ticket assistance, and a garden. Complimentary self parking is available on site.

A complimentary English breakfast is served each morning between 6 AM and 10 AM.
Case Vanille - This restaurant serves lunch and light fare.
Le Papayer - This restaurant specializes in international cuisine and serves breakfast and dinner. Reservations are required. Open select days.
Le Tamarin - This bar overlooks the garden. Reservations are required. Open select days.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 6:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Case Vanille
  • Le Papayer
  • Le Tamarin

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Bicycle rentals
  • Children's pool
  • Hot tub
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 237 square feet of conference space
  • 3 meeting rooms
  • Computer station

Outdoors

  • Beach towels
  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per child: EUR 65 (from 4 to 12 years old)
  • New Year's Eve (December 31) Gala Dinner per child: EUR 65 (from 4 to 12 years old)
  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a smoke detector, a security system, and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Novotel Réunion
Hotel Novotel Saint-Gilles
Relais LHermitage
Relais LHermitage Saint-Paul
Relais LHermitage Hotel
Relais LHermitage Hotel Saint-Paul
Le Relais de LHermitage Hotel
Le Relais de LHermitage Saint-Paul
Le Relais de LHermitage Hotel Saint-Paul

Le Relais de LHermitage Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 87 out of 416 reviews
Rating 8 - Good. 176 out of 416 reviews
Rating 6 - Okay. 110 out of 416 reviews
Rating 4 - Poor. 30 out of 416 reviews
Rating 2 - Terrible. 13 out of 416 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Petra

Liked: Cleanliness, staff & service, room comfort

Fun holiday!

Lovely hotel. Friendly staff, good food, excellent location. Family room for 4 people is a bit small. Averall though, good value.
Stayed 9 nights in Jun 2018

2/10 Terrible

Sanj, Mauritius

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom - not clean, black moisture traces in between tiles. Broken soap tray. Cockroach presence. Hotel needs serious renovation. First stay was some years back. Conditions are still same . No improvement since its renamed as le relais de l'hermitage. For current price paid, one can find better hotels in the neighbourhood.
Stayed 2 nights in Apr 2018

6/10 Okay

CL, England- South East

Liked: Cleanliness, property conditions & facilities

A tropical paradise but fluent French is essential

Lovely hotel, near a beautiful beach. The gardens were lovely, the swimming pools were brilliant. There were plenty of sun loungers to relax on, and it was right next to a safe sandy beach. As an English woman travelling with my teenage daughter, but without a man I felt ignored and overlooked, and on a couple of occasions it was assumed by hotel staff that I was a member of a larger party. Very little English was spoken, even by the "English speaking" staff. At check in we were given our key and told to keep walking up the corridor. We weren't told where anything was. There was a direct access to the beach through a coded gate, we only worked this out by watching other people. We asked for the code at reception, but then couldn't work out what to do so continued to go the long way round until another guest showed us. We then directed other confused guests. I had asked for a non-smoking room- it wasn't. I would have liked non-feather pillows, but asking for them was way beyond my basic level French. Food in the hotel was limited and expensive but there were lovely shops and bars close by. On the day before we left I was told by a receptionist that they had no info on my booked shuttle back to the airport- they did, they had just assumed I was with someone else so had put it aside. Beautiful hotel but communication is dire. A simple welcome pack- in any language would make such a difference.
Stayed 5 nights in Dec 2017

6/10 Okay

Jenni, Finland

Liked: Cleanliness, property conditions & facilities

Nice hotel close to beach

Hotel close to beach where you can swin without fear of sharks. "Family room" for three adult friends was too small with an annoying air conditioning that couldn't be adjusted any way. Not many in staff spoke English and knowledge of excursions was weak although they are being advertised at hotel wall. Breakfast buffet was full of birds eating whatever they could get.
Stayed 6 nights in Nov 2017

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort

10/10 Excellent

Hilly, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very close to beach and quiet

lovely walks along the beach where joggers, walkers, horse riders and car share the roads peacefully and quietly - like magic

8/10 Good

Sarah, Mauritius

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely area, close to beach and shops

We stayed overnight at this hotel the room was clean and comfortable and had a view over the pool area and out onto the ocean, the location was excellent close to the shops and to the beach. Breakfast offered great choices and all fresh fruits. The staff were helpful and even opened our bottle of wine which we bought at the shops without a problem. The only thing I would say is that the hotel needs a little bit of upgrading on the maintenance but still I would stay here again and would recommend this hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Reunion is not a tropical island getaway

Really long time to check in - 20 mins + Evening buffet - nothing special Cheesy disco if you like that sort of thing Service very slow in general - when you're thirsty ... Room didn't stink of cigarettes - bonus :) Comfortable mattress Why on earth do Europeans like square pillows ??! no other pillow shapes available Pool guy (you know who you are) hitting on anything that moved Breakfast - good selection and the birds get to enjoy it too

6/10 Okay

jirajl, Prague

Liked: Cleanliness, room comfort

A nice choice

The resort offers standard accommodation close to the beach. The location is in the tourist area with shops, bars, beach facilities etc. Busy during weekends as locals use the beach for family picnics. Good for families. Not every employee can speak English and sometimes it was hard to communicate with them - for example missing daily menu in English. Need to improve the service. For example check-in was very poor because the front desk lady could not speak English. She made so many mistakes and did not inform us about important details. On the other hand their colleagues were very helpful (Sebastian and others).

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 Pools

Nice hotel Large grounds and two pools A little past its heyday, but good value

8/10 Good

L, Hong Kong

Liked: Staff & service, property conditions & facilities

Comfort Hotel that next to a beautiful beach

It's very convenient to the beautiful beach, with helpful staffs, but there is some little insects (something like ants) in the room. Overall, it's a nice hotel!

10/10 Excellent

Murielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Sautron

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Hôtel vieillissant. La situation géographique excellent. Choisie pour ses places réservées aux véhicules électriques. Malheureusement toutes occupées par des voitures ordinaires. Aucun geste de l’hôtel en compensation de la gêne occasionnée. Très decue. Pas sûre d’y retourner
Stayed 1 night in Jan 2025

8/10 Good

Pascal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon emplacement Structure de qualité avec un bel environnement
Stayed 1 night in Jan 2025

10/10 Excellent

Deniset

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Cyril

Traveled with family
Disliked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Philippe

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout etait correct. 2 grandes piscines. Acces direct a la plage. Zone commerciale accessible a pied.
Stayed 2 nights in Jan 2025

10/10 Excellent

Isabelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon séjour, personnel accueillant et agréable.
Stayed 1 night in Jan 2025

8/10 Good

Lydie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Marie-Noelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super séjour passé en famille
Stayed 2 nights in Jan 2025

8/10 Good

Anna

Traveled with family
Le cadre super juste la chambre un peu petite pour 4 personnes , balcon petit , placard un peu vieux
Stayed 2 nights in Jan 2025

10/10 Excellent

Melanie

Stayed 1 night in Dec 2024

8/10 Good

SARAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfaisant
Stayed 1 night in Dec 2024

10/10 Excellent

Valérie

Stayed 1 night in Dec 2024

2/10 Terrible

Jean-Patrick

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel vétuste demande beaucoup de rénovation des

Stayed 3 nights in Nov 2024