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Akoya Hotel & Spa

5.0 star property

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Photo gallery for Akoya Hotel & Spa

Outdoor pool, pool umbrellas, sun loungers
Lobby lounge
View from property
Garden
Outdoor pool, pool umbrellas, sun loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Parking included
  • Spa
  • Housekeeping
  • Laundry

Explore the area

Map
6 impasse des Goélands, La Saline Les Bains, Saint-Paul, 97434
  • Plage de la Saline les Bains
    ‪2 min walk‬
  • Plage de la Pointe des 3 Roches
    ‪11 min walk‬
  • Plage de L'Hermitage
    ‪8 min drive‬
  • Saint-Denis (RUN-Roland Garros)
    ‪44 min drive‬

Room options

View all photos for Superior Double Room

Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room

  • 388 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room

  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, Partial Ocean View

Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room, Partial Ocean View

  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room, Lagoon View

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room, Lagoon View

  • Sea view
  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, Sea View

Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room, Sea View

  • Lagoon view
  • 388 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About this property

Akoya Hotel & Spa

5-star Saint-Paul hotel close to Plage de L'Hermitage
At Akoya Hotel & Spa, spend the day relaxing on the nearby beach or pampering yourself at the hotel's full-service spa.
Akoya Hotel & Spa offers 104 accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Saint-Paul hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

L' Orchidee Spa has couples treatment room(s). Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. The spa is open select days.
In addition to a full-service spa, Akoya Hotel & Spa features an outdoor pool and a steam room. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

2 meeting rooms are available. This luxury hotel also offers a fitness center, spa services, and a complimentary children's club. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary uncovered self parking and valet parking are available on site.

Akoya Hotel & Spa has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Le Dome - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free uncovered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Le Dome

Things to do

  • Arcade/game room
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 75.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: EUR 159
  • Christmas Eve (December 24) Gala Dinner per child: EUR 79 (from 3 to 12 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: EUR 209
  • New Year's Eve (December 31) Gala Dinner per child: EUR 90 (from 3 to 12 years old)
  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 180 per vehicle (one way)
  • Rollaway bed fee: EUR 75.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Akoya Hotel Saint-Paul
Akoya Saint-Paul
Akoya Hotel
Akoya Hotel Spa
Akoya Hotel & Spa Hotel
Akoya Hotel & Spa Saint-Paul
Akoya Hotel & Spa Hotel Saint-Paul

Akoya Hotel & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 82 out of 257 reviews
Rating 8 - Good. 104 out of 257 reviews
Rating 6 - Okay. 45 out of 257 reviews
Rating 4 - Poor. 19 out of 257 reviews
Rating 2 - Terrible. 7 out of 257 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

BRUNO

Traveled with partner
Disliked: Amenities
purtroppo a causa di un incidente di un familiare non ho potuto onorare la mia presenza nell hotel e non ce stato nessun rimborso
Stayed 1 night in Jan 2025

10/10 Excellent

Frederic

Stayed 3 nights in Jul 2024

10/10 Excellent

Rebecca Leigh, Lexington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel in a quiet location, 2 minutes from the beach, friendly staff, on-site spa with great services... It's a little piece of heaven. The only thing I could see that might turn people off is the staff don't all speak English fluently, but as a French speaker myself, I found them to be very considerate and lovely. Definitely worth the price!
Stayed 6 nights in Apr 2023

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, restaurant below the expected level from a five star
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 13 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Nice

Easy to go to beach. Good snookering experience.
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
We spent our honey moon at this hotel and stayed for 3 nights. Definitely not a 5 star hotel. Upon our arrival no drinks or welcome cocktails were served to us while waiting for our room. We only had 2 free disposable coffee pods during our stay. Extra charge otherwise. The pillows in the room were filled with cotton balls, they were just so flat. The bed mattress was just okay but it felt like 2 twin beds next to each other. The patio outside the bedroom was dirty with bird poops and ants running. The view was beautiful, the property was well kept. The amenities were lacking and the main swimming pool is pretty shallow. The staff doesn’t speak English very well for a 5 star hotel. Worst part is the poor management. The manager was confrontational and accusatory when we told her that the cleaning staff disposed our hiking shoes that were kept in a bag next to the small garbage in our room. No compensation nor apologies were offerred even though the cleaning staff confirmed their mistake. Restaurant was also not clean with birds flying above the main buffet. Stay away!
Stayed 3 nights in Nov 2018

6/10 Okay

RIAZ

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is new and nice, more a 4 star then a 5. Bedroom and common areas are clean and quite recent. Its next to the beach but not connected. Staff is not nice st all and barely undestands English, as everyone else on the island. Location is close to the more animated area of the island
Stayed 3 nights in Aug 2018

8/10 Good

VERONIQUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Week end at Akoya

The room is spacious. Missing a shower wall in the bathroom. A beautiful garden and swimming pool with a nice view of thé sea.
Stayed 1 night in Jun 2018

8/10 Good

Anthony

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Nice hotel, excellent location

We were received very well by an excellent reception team. Unfortunately we had to wait a while before being checked in. The hotel did provide a cold cinnamon drink and a towel during the wait. The room was very clean with some of the amenities. There was no soap bars in the bathroom and no milk in the room. Unfortunately there were signs of mold and water damage in the room (see pictures). This we do not expect from a "five" star hotel you pay $200/night for. However the staff was friendly and helpful and even refused to take a tip.
Stayed 1 night in Jun 2018

10/10 Excellent

wael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

bad service

Service not good
Stayed 4 nights in Dec 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

good but clearly not 5 stars

this hotel is good but far from a five star hotel. there is an obvious shortage of personnel. the place is good and the restaurants around the lagoon are amazing.
Stayed 3 nights in Oct 2017

10/10 Excellent

Alexander, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel close to beach

I visited the hotel in January and was extremely lucky with the weather. I had 6 days of predominantly blue skies and very good temperatures. Whilst the prime reason behind my trip was business the hotel afforded me a very comfortable base.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to wind down

We stayed for three days. The hotel is almost brand-new (at least it seemed); all VERY well maintained. Beautiful pool. Very rich breakfast (charged extra @€30 per person - even though initially booked otherwise :-(). Very professional and friendly staff. The only downside - not a big deal though: the beach is only a walk across the street, not directly next to the hotel.

6/10 Okay

joel

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

rapport qualité/prix insuffisant

situation géographique bonne vue agréable mais le service n'est pas a la hauteur d'un 5 étoiles ! climatisation défectueuse les premiers jours petits déjeuner (non inclus malgré le prix de la chambre) à 25 euros et non différent d'un Ibis !! snacking près de la piscine aux horaires limités toujours trop tôt ou trop tard souvent pas de place disponible près de la piscine !! très peu de place à l'ombre diner sous forme de buffet inintéressant et d'un rapport qualité/prix défavorable la réunion est un lieu merveilleux mais cet hotel n'est pas à la hauteur de ce qu'il devrait etre
Stayed 11 nights in Dec 2024

10/10 Excellent

Marie-Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnifique!

Très beau cadre, ce n'est pas notre premier séjour ; celui-ci est particulier. Je tiens personnellement à remercier le réceptionniste Sébastien, car nous avons rencontré un petit souci durant notre séjour. Nous lui en avons fait part, et il a su résoudre ce problème et nous donner entière satisfaction. Mille mercis pour votre professionnalisme.
Stayed 1 night in Dec 2024

8/10 Good

maxime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Idriss

Stayed 1 night in Jan 2025

4/10 Poor

benjamin

Liked: Cleanliness, staff & service

Décevant

Assez déçu, attente de la chambre pour Check in interminable. Porte manquante de la salle de bains. Mais le personnel est adorable. Ne vaut absolument pas un 5 étoiles.
Stayed 1 night in Jan 2025

8/10 Good

mahraz

Liked: Cleanliness, staff & service
Stayed 9 nights in Dec 2024

10/10 Excellent

Michèle

Stayed 1 night in Dec 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
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Stayed 3 nights in Dec 2024